Loopy Loyalty Pricing, Features, Reviews & Comparison of Alternatives

Loopy Loyalty

Loyalty program software for small businesses

4.46/5 (37 reviews)

Loopy Loyalty overview

What is Loopy Loyalty?

Loopy Loyalty is a loyalty program software which enables small businesses to engage customers via digital stamp cards in Apple Wallet and Android Pay. With Loopy Loyalty, users can design digital loyalty cards online, send push messages to customers, capture transaction history and view customer insights without coding knowledge.
loopyloyalty.com

Pricing

Starting from
$15/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Loopy Loyalty screenshot: Customize digital stamp cards with images, colors, and text and see a live preview on iOS and AndroidIntroduction to Loopy LoyaltyLoopy Loyalty screenshot: Measure the financial benefits of the digital loyalty programLoopy Loyalty screenshot: Review customer profiles and reward them with stamps or send them a personalized messageLoopy Loyalty screenshot: Send personalized messages to all customers or specific customer segments.Loopy Loyalty screenshot: Access and review a list of all transactionsLoopy Loyalty screenshot: Manage all digital stamp cards & loyalty cards in one placeLoopy Loyalty screenshot: Measure performance and ROI on all loyalty cards in one combined view

Loopy Loyalty reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.3
  4.4
  4.3
Christos Kyriakides

Great product!

Used daily for 1-2 years
Reviewed 2017-10-19
Review Source: Capterra

Pros
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.

Cons
Per month for the "Growth" plan is too expensive. It would be great to have the "Growth" plan for half that price.

Response from Loopy Loyalty


Thanks for your review Christos! We're glad that Loopy Loyalty and the stamper app is very easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Creative alternative to traditional stamp and reward cards

Used daily for free trial
Reviewed 2019-07-19
Review Source: Capterra

Overall, a fun and creative way to offer customer incentives and encourage repeat purchases. Makes reward program slightly less boring.

Pros
I like the fun layout and design of the digital stamp cards and how it easily integrates into mobile wallets. I also like how you can remotely add stamps to a customers digital card directly from the web and the targeted location-based push notifications that allows us to target nearby customers and entice them to stop by. This encourages impulse visits/purchases with pop-up deals.

Cons
The customers reward accounts are not linked to any POS which can be a good and bad thing. This means you can send reward credit directly from the web to their account without any transaction taking place. However, it also means you first need their account information to add reward after purchase. Then you need to actually apply the reward to their account. If they allowed reward accounts to be linked to a specific credit or debit card, this would allow rewards to be automatically applied when they buy and makes it a seamless process. This also removes 2 steps from the whole process which saves employees time and reduce wait times for customers). This method is used by other reward service companies such as 'Thanx' reward app. I believe Loopy Loyalty can benefit from it as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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kimberly saul

customer use is difficult and cumbersome and requires lots of explanation

Used weekly for less than 6 months
Reviewed 2017-10-23
Review Source: Capterra

more frustrations than benefits thus far. Suggested improvements on customer side would make this an awesome app.

Pros
I like all the features available to a business owner. It is a very valuable tool to separate yourself from the crowd.

Cons
The app needs pop ups instructing customers through sign up or a banner "To Finalize enrollments, click add button to finalize enrollment and add to your wallet". I should not have to send a video or instructional card which I am currently having to do to new customers. The link alone left most confused and only enrolled, not installed. Additionally, on iPhones you can not see the entire message when the phone is locked. If I click on the message the card opens up and you do not see the message on the card. The only way the customer can see the message is to click on the bottom left corner on the "I". This is not discoverable by most customers without instructions.......WAY to much effort on customer side. .....

Response from Loopy Loyalty


Thanks for the feedback Kimberly. Glad to hear you like all of the features Loopy Loyalty can provide you as a business owner. And thanks for letting us know your thoughts about Apple Wallet passes. While there might be a bit of an education aspect to get customer to install your card, we hope that it will continue to get easier with Apple Pay being even more widely adopted (and mobile wallet content being used even more). We'll also share your feedback directly with Apple and will continue to keep you posted on any future changes with Apple Wallet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Stephanie Ferrel

Exactly what I needed

Used weekly for less than 6 months
Reviewed 2018-06-20
Review Source: Capterra

I think it's definitely boosted my sales. It's also increased customer retention. In my business, customer loyalty requires work. This tool has definitely helped with that.

Pros
I was looking for a loyalty card program that was easy to use and didn't cost an arm and a leg. This fit the bill PERFECTLY. It's very easy to use (on both the owner and customer side), and it's quite reasonably priced, in my opinion. Their customer service people are readily available, if you need them, and they're super helpful. All in all, this is a good service for anyone looking for a simple, easy-to-use loyalty program.

Cons
You have to check to be sure it's asking for all the customer data. As an example, I didn't notice it was only asking for customer first names. So my first 25 customers have only their first names inputted. That makes it a little awkward when you're trying to figure out which Amy's card you're about to punch. Couple this with the fact you can't add to their data once entered (or at least I haven't figured out how yet), and it could potentially be a real mess. But that can be solved with a little more attention paid by the card owner. I don't know if it's a failure on Loopy's part so much as just a "Buyer, pay attention" kind of thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephen McCullough

Loopy Loyalty is the penultimate personal user experience - and more!

Used daily for less than 6 months
Reviewed 2017-08-24
Review Source: Capterra

Pros
When searching for ways to interact with my customers on a one-to-one or group basis, I am yet to come across a platform so easy and direct as Loopy Loyalty! The simple fact of sending a personalised message to a user couldn't be easier and the results couldn't be more rewarding for both my company or the customer receiving their latest reward/stamp. I also loved how I could personalise the stamps to make their fit my company brand and give it that extra luxurious touch!

Cons
There is very little I don't like about the product as it's efficientcy and power is everything I asked for. The only thing I have suggested to support is for the personalised name tag to be viewable on the pass and they replied immediately with a suggestion it maybe included in the near future! Thanks!

Response from Loopy Loyalty


Thanks for the review Steve!

Rating breakdown

Value for money
Ease of use
Features

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Loopy Loyalty pricing

Starting from
$15/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

15 day free trial. 3 plans available starting from $15/month.

Loopy Loyalty features

Activity Tracking
Automatic Notifications

API (415 other apps)
Activity Dashboard (262 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Data Import/Export (209 other apps)
Electronic Payments (159 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Reporting & Statistics (287 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)
Third Party Integration (259 other apps)

Videos and tutorials

Additional information for Loopy Loyalty

Key features of Loopy Loyalty

  • Membership management
  • Single rewards
  • Multi rewards
  • Targeted messages
  • Location based messages
  • Loyalty program metrics
  • Card management dashboard
  • Analytics dashboard
  • Push messages
  • Multi-platform support
  • Stamp card designer tool
  • Activity tracking
  • Location based alerts
  • CRM
  • Search functionality
  • Key metrics tracking
  • Transaction history
  • Design management
  • Customer loyalty program
  • Web forms
  • Rewards management
  • Employee rewards programs
View All Features

Benefits

Create digital stamp cards in minutes without the need for technical design skills or coding knowledge.
Log all transactions to maintain a full audit trail for Blockchain integrity.
Send personalized messages directly to customers.
Issue stamps & rewards with the stamper app and remotely reward customers through the web.
Measure digital loyalty program performance using the analytics dashboard.