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Mindbody vs TeamUp Comparison

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Overview

Category Leaders

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Category Leaders

TeamUp is a business management software designed to automate administration, scheduling, membership billing, & more for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

139

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

2.8K

5

4

3

2

1

1.3K

764

342

135

232

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.8

327

5

4

3

2

1

269

54

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.

Pros

Very Easy to useLoads of brilliant features for analytics Amazing customer support Good price.
Secondly though, is that the software is always improving and the team not only offer fantastic customer services and support with issues but welcome ideas too.
Incredibly good - the support is amazing with progressive development, working in tandem with their clients. It looks good and when you know which features you want to use, it is straight forward.

Cons

The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.

Cons

Frustrating there is no way to eliminate that option and make it more simple for them.
There is nothing I've come across that I dislike about TeamUp since using it.
When I needed to cancel all my regular sessions and change hours and stuff because of COVID-19 it took quite a while to do as I couldn’t work out how to do it in one go.
  • Vendor responds to reviews
  • Last reviewa day ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features128
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Community Management
  • Confirmations/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Onsite Registration
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Push Notifications
  • Rate Management
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Retail Inventory Management
  • Rewards Program
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features110
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Community Management
  • Confirmations/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • Fitness Assessments
  • Fitness Plan
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Onsite Registration
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Push Notifications
  • Rate Management
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Retail Inventory Management
  • Rewards Program
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations37
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations28
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

LG
AvatarImg

Lyra G.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TeamUp logo

TeamUp

TeamUp- Happy Costumer

Reviewed 5 years ago

TeamUp has been a game changer for our business. We moved over from mindbody due to issues with family accounts and youth students. Once we made the change our issues with inaccurate rosters, and families being confused by the sign up process went immediately away. The user interface and experience is exceptionally easy and we haven’t had any issue the way we did with mindbody

Pros

Very easy to learn, very simple to implement. All of our customers love the functionality and the family portal.

Cons

I’d like this software to have more functionality with courses, id like it to be able to track other options like “trial classes” and “makeups” where we could easily add students into the roster in one of these categories, even if we don’t have them in an associated grouping. Also I’d like more automation with a true enrollment model and not have to manually control the software and flow. Right now...

VS
AvatarImg

Velia S.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamUp logo

TeamUp

Brilliant software

Reviewed 4 years ago

We moved to teamup from MINDBODY . The process has been a super fast and very smooth one. The system is super easy to work with and the support we get is always quick and comprehensive

Pros

Easy to navigate and work with. Zoom integrated. Brilliant customer support

Cons

Instructor hours report not too suitable for yoga teachers payroll. Reports not yet exportable in pdf

KG
AvatarImg

Karen G.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamUp logo

TeamUp

Would not use any other booking system.

Reviewed 2 years ago

Freed up so much admin time, tons of automation, personal notifications and our clients find it easy to use. We are really happy with it. A great system run by really lovely people.

Pros

As a studio owner of 25 years and seen staggering changes in how we run our business in all that time I am delighted to be leaving this review. Having been with Mindbody and got thoroughly fed up with constant price hikes I looked around for an alternative. We moved to Teamup in 2016 and have been with them since. The easiest switch from Mindbody to them - mainly because they have done it so often, it was seamless. Most of all its the team behind Teamup that makes this an easy decision. They have the same values of looking after their clients as we do. You don't run a studio and retain clients for years as we have managed for this long without a lot of input into client retention. Lots of great flexibility and easy to use.

Cons

There are always things that can be improved and we have the chance to comment on a wish list that others can see too and if's its a good idea or a great improvement, they make it happen.

AS
AvatarImg

Anna S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamUp logo

TeamUp

EPIC!

Reviewed 5 years ago

Benefits: -easy to use by admins -super user-friendly even for older clients -family set up is great! -epic detailed reporting -great integration of various payment systems -birthday and attendance tracking -epic app that had zero bugs in the last 2 years ive been using it -wonderful customer service, whose basically just contacting us when there is a new feature or ideas for improvements required :-)

Pros

I've tested many members' management software options including the very overpriced Mindbody. TeamUP is simply THE BEST! Even with my limited computer skills, everything is so intuitive that I have no problems using it. (Never read any manual or help page) Admin guys have ZERO issues and most importantly our customers never had any issues with it either. This software is already GREAT, simple, functional, fast and very affordable and yet the team is non stop bringing in new epic features. Reporting is very detailed and easy to navigate through.

Cons

the fact that it was not available a few years back? ;-) It would have saved me a LOT of money, time and most of all stress.