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Mindbody vs TeamUp Comparison

Overview

Category Leaders

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Category Leaders

TeamUp is a business management software designed to automate administration, scheduling, membership billing, & more for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$129/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,002

567

273

115

193

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.9

(84)

5

4

3

2

1

79

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
It has been such an asset to growing my business and also allows people to find the best schedule and instructor for their needs.
I love the ease of use of Mindbody - it was the first of its kind for booking workout classes and now I don't know how I could live without it.

Pros

M not usually great with technology, but found the customer support has been excellent so I have managed to set my account up easily with the help of the Team Up staff.
It was great that someone was there to guide through the whole process from the start was extremely useful. It has helped me save more time and helped improve our service greatly.
Whoever answers the phone or replies to your emails are supportive and really helpful at Team up. This for me is the biggest benefit of any system.

Cons

So I talked to them in January, now that my business is in dire straights and I was told that my cancellation would be processed the following day.
My only con is when things from businesses aren’t updated on the app making what is available to the community misleading.
The business app doesn't update class sizes when people move off the waitlist, which is a minor annoyance, but has been happening for months now with no updates.

Cons

There is nothing I've come across that I dislike about TeamUp since using it.
On occasion this means that members can slip through the net(and end up leaving) and we have been unaware they havent been in as they dont show up on reports.
The things I've disliked I have feedback and they have implemented changes in a prompt manner.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features124
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Behavior Tracking
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Management
  • Fitness Assessments
  • For Martial Arts
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-person Trainer
  • Incentive Management
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Lead Capture
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Package Tracking
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Reporting
  • Real-time Scheduling
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduled / Automated Reports
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Shopping Cart
  • Social Media Integration
  • Staff Management
  • Student Management
  • Tagging
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Wait List Management
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Management
  • Total features78
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Behavior Tracking
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Management
  • Fitness Assessments
  • For Martial Arts
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-person Trainer
  • Incentive Management
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Lead Capture
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Package Tracking
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Reporting
  • Real-time Scheduling
  • Receipt Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduled / Automated Reports
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Shopping Cart
  • Social Media Integration
  • Staff Management
  • Student Management
  • Tagging
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Wait List Management
  • Website Integration
  • Website Management
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations33
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamUp

Best Fitness Software on the Market

Reviewed a year ago

The customer service is second to none. I ask a question and it is answered THOROUGHLY within the most reasonable time expected.

Pros

This is hands down the most interactive and easy to use software out there. I have used Zenplanner, MindBody and a few others and this is by far the best.

Cons

I have yet to have one complaint about this product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TeamUp

TeamUp- Happy Costumer

Reviewed 2 years ago

TeamUp has been a game changer for our business. We moved over from mindbody due to issues with family accounts and youth students. Once we made the change our issues with inaccurate rosters, and families being confused by the sign up process went immediately away. The user interface and experience is exceptionally easy and we haven’t had any issue the way we did with mindbody

Pros

Very easy to learn, very simple to implement. All of our customers love the functionality and the family portal.

Cons

I’d like this software to have more functionality with courses, id like it to be able to track other options like “trial classes” and “makeups” where we could easily add students into the roster in one of these categories, even if we don’t have them in an associated grouping. Also I’d like more automation with a true enrollment model and not have to manually control the software and flow. Right now...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamUp

Brilliant software

Reviewed 7 months ago

We moved to teamup from MINDBODY . The process has been a super fast and very smooth one. The system is super easy to work with and the support we get is always quick and comprehensive

Pros

Easy to navigate and work with. Zoom integrated. Brilliant customer support

Cons

Instructor hours report not too suitable for yoga teachers payroll. Reports not yet exportable in pdf

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TeamUp

EPIC!

Reviewed a year ago

Benefits: -easy to use by admins -super user-friendly even for older clients -family set up is great! -epic detailed reporting -great integration of various payment systems -birthday and attendance tracking -epic app that had zero bugs in the last 2 years ive been using it -wonderful customer service, whose basically just contacting us when there is a new feature or ideas for improvements required :-)

Pros

I've tested many members' management software options including the very overpriced Mindbody. TeamUP is simply THE BEST! Even with my limited computer skills, everything is so intuitive that I have no problems using it. (Never read any manual or help page) Admin guys have ZERO issues and most importantly our customers never had any issues with it either. This software is already GREAT, simple, functional, fast and very affordable and yet the team is non stop bringing in new epic features. Reporting is very detailed and easy to navigate through.

Cons

the fact that it was not available a few years back? ;-) It would have saved me a LOT of money, time and most of all stress.

Mindbody vs. TeamUp

See how Mindbody and TeamUp stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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