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TeamUp Pricing, Features, Reviews and Alternatives

TeamUp product overview

Price starts from

35

Per month

Other

What is TeamUp?

TeamUp is the a cloud-based software designed to help take away the complexity of managing a fitness gym, box, or studio. Users can utilize TeamUp's features to manage multiple class timetables, manage payments, and connect with students using a helpful and intuitive software system. Clients will love it too - especially being able to manage their accounts from their computer or mobile device, and receiving automatic and perfectly timed communications to help them see the value in their relationship with the business.

Key benefits of using TeamUp

• Manage all aspects of your independent fitness business with TeamUp.

• Bridge the communication gap with customers thanks to the self service portal.

• Never miss a payment with intelligent processor integrations.

• Keep in touch with all the important events and data with TeamUp's reporting.

• Make booking a breeze with web widgets and mobile versions all included.

• Link with all your favourite systems with TeamUp's range of integrations including Zapier.

• Run online classes seamlessly with included Zoom integration.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Webinars
Live Online
Videos

TeamUp pricing information

Value for money

4.6

/5

185

Starting from

35

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TeamUp features

Functionality

4.6

/5

185

Total features

103

9 categories

Most valued features by users

Attendance Tracking
Payment Processing
Billing & Invoicing
Membership Management
Reporting & Statistics
Event Management
Calendar Management
Electronic Payments

Functionality contenders

TeamUp users reviews

Overall Rating

4.9

/5

185

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

159

25

1

0

0

Pros
I love the excellent customer support, especially as someone who is not hugely tech savvy. I like the ease of use, for me and my customers.
It was recommended to me by another teacher and makes everything so easy. The customer service is absolutely fantastic and makes such a difference to the overall experience.
Incredibly good - the support is amazing with progressive development, working in tandem with their clients. It looks good and when you know which features you want to use, it is straight forward.
Cons
I have yet to have one complaint about this product.
There is nothing I've come across that I dislike about TeamUp since using it.
When I needed to cancel all my regular sessions and change hours and stuff because of COVID-19 it took quite a while to do as I couldn’t work out how to do it in one go.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great scheduling software solution

Reviewed 7 months ago
Pros

We use this on a daily basis in 7 locations to schedule our patients, schedule our drivers' routes, and track the foot traffic into our stores.

Cons

Only able to have 8 calendars. We have been able to make it work but we would have liked 10-12 caledars available to view on one screen.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use for both business owner and clients

Reviewed 4 months ago
Pros

Compared to the previous system I used GoTeam Up is easy to use both as a business owner and for the clients. It has more options and at a far cheaper price. Any queries are answered quickly and efficiently. Only wish I’d swapped earlier.

Cons

None found, everything I have needed has been available

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Evo Fitness

Reviewed 4 months ago

Pretty good

Pros

I like mostly that it’s Easy access to members & their details.

Cons

I dislike that You can’t stop a member purchasing a membership

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Invaluable tool for small wellness business

Reviewed 4 months ago

My overall experience with TeamUp has been excellent. I have more time to focus on the important things as TeamUp has helped to streamline all of my admin processes.

Pros

As soon as I started using TeamUp it was like I got over half of my week back! Previously, I had been invoicing clients for their class passes, manually taking bookings, getting clients to manually fill out forms and it took up a huge amount of time. TeamUp streamlined the way that my business operates immediately, freeing up my time to focus on delivery and marketing.

Cons

For me as a small business I'd like to see the threshold raised slightly for the second tier of the monthly subscription price. Currently it sits at 50, perhaps 75 would be better. I'd also like the "New" status to automatically be removed from a client after they've attended their first class. I'd also like to see more customisation options for notifications for courses.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I use teamup and will probably never leave because there lie customer service is exceptional

Reviewed 4 months ago

Brilliant. Because the staff are so good

Pros

I like the people and the quality of the support / customer service more than I do the software. The software does the job relatively easily but there are features I wish I had. The great thing about TeamUp is that they listen to your needs and then take action on the things you want and need.

Cons

The illability to have 7 day free trial as a stand alone thing. It has to be a membership which means it counts in your reports as a customer when it is not. Also as a lead magnet the link to a 7 day free trial created as a membership means you can’t direct new leads directly to team up as there are too many loops for a new customer to jump through before they enter there contact details and book in there free sessions . You need to think more about lead generation and how you can help us with this . Also not being able to take customers card details when they do a free trial so payment is taken on day 8 ks a really problem for me.

TeamUp FAQs and common questions

Q. What type of pricing plans does TeamUp offer?

TeamUp has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of TeamUp?

TeamUp has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does TeamUp support?

TeamUp supports the following languages:
English, French, German, Spanish


Q. Does TeamUp support mobile devices?

TeamUp supports the following devices:
Android, iPad, iPhone


Q. Does TeamUp offer an API?

Yes, TeamUp has an API available for use.


Q. What other apps does TeamUp integrate with?

TeamUp integrates with the following applications:
Wix, Authorize.Net, Constant Contact, PayPal, Ortto, ClassPass, Zapier, PaySimple, WordPress, Stripe, GoCardless, Squarespace, Slack, Weebly, Kisi, Mailchimp, Braintree, AWeber, GoDaddy Website Builder


Q. What level of support does TeamUp offer?

TeamUp offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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