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TeamUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The best management software for fitness businesses.
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TeamUp - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
TeamUp overview
Based on 341 verified user reviews
What is TeamUp?
TeamUp is a membership management solution offering key features such as online booking, membership management, member database, payment processing, and membership renewals, among others.
Who uses TeamUp?
By industry, TeamUp reviewers are most commonly professionals in health, wellness and fitness (65%). The most frequent use case for TeamUp cited by reviewers is membership management (55% of reviewers).
What do users say about TeamUp pricing?
Reviewers appreciate TeamUp’s affordable pricing, extensive features, and flexible pricing models, and they value ongoing feature additions without price hikes. Some users report that it can be expensive for small businesses and mention occasional unnotified price increases.
What are the most popular integrations for TeamUp?
The TeamUp integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with TeamUp), GoCardless (a recurring billing product, 4.9), and Mailchimp (an email marketing product, 4.3).
Starting price
per month
Pros & Cons
Responsiveness
Simplicity
Enrollment
Scheduling
Affordability
Navigation
TeamUp’s user interface
TeamUp pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about TeamUp?
Users say TeamUp is easy to use, streamlines admin tasks, and offers strong membership, booking, and payment management. They find the customer support responsive and helpful, with many noting that issues are resolved quickly and feedback is welcomed for improvements. They appreciate the flexibility to customize features for their business needs and value the time saved on client and class management.
Some feel the pricing is higher than alternatives, and a few mention setup can be complex or certain features could be more intuitive. They report occasional bugs or glitches, but say support addresses problems promptly and regular updates improve the platform.
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Who uses TeamUp?
Based on 341 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
TeamUp's key features
GetApp's analysis of 121 verified user reviews collected between March 2022 and May 2024 identifies TeamUp's most critical features and summarizes user sentiment about those features.
Reviewers appreciate TeamUp's online booking capabilities for their ease of use and efficiency. They report that it simplifies class management, reduces administrative tasks, and helps keep clients accountable. Users find it straightforward to add or change classes and appreciate the automated notifications. They also highlight the convenience for both clients and business owners, noting that it saves time and effort. However, some users mention that the app can be misleading on smartphones and has too many layers. Of the 30 TeamUp users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.
Tina K.
Studio Owner
Amy F.
Trainer/owner
Reviewers indicate that TeamUp's membership management capabilities are valuable for customizing and managing memberships. They appreciate the ability to create different membership options, track client information, and automate emails. Users find it easy to manage payments and note the importance of keeping records. However, some mention that upgrading and downgrading memberships can be confusing and that the setup process can be time-consuming. They also suggest that more text indications on icons would be helpful. Of the 31 TeamUp users who gave detailed accounts of their use of Membership Management, 100% rated this feature as important or highly important.
See related user reviews
Natalie V.
Owner and fitness instructor
David P.
Director
Users report that TeamUp's member database is effective for tracking client information, attendance, and payment history. They appreciate the ability to view detailed member records and generate reports. Reviewers find it helpful for monitoring member activity and retaining clients. They also highlight the ease of managing permissions and accessing all relevant information in one place. However, some users mention that the database can be slow and not well-optimized, and they would like more flexibility in viewing and reporting criteria. Of the 28 TeamUp users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.
See related user reviews
Ursula B.
Proprietor
Fay B.
Pilates instructor
Reviewers highlight the ease and efficiency of TeamUp's payment processing capabilities. They appreciate the integration with GoCardless and Stripe, which automates payments and reduces administrative work. Users find it simple to set up and customize payment options, and they value the clear and concise payment processing details. However, some mention issues with direct debit refunds and the inflexibility of certain payment options. They also note that the integration with payment processors can cause stress but is manageable. Of the 48 TeamUp users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.
See related user reviews
Pete G.
Fitness instructor
Brett B.
Martial Arts Coach
Reviewers find TeamUp's membership renewals capabilities helpful for automating and managing recurring memberships. They appreciate the ease of setting up automated renewals and the reminders sent to both students and staff. Users report that it saves time on administrative tasks and helps keep revenue consistent. They also highlight the simplicity of converting trial memberships to full memberships. However, some users mention that the capability is less relevant for their business if they don't use recurring memberships. Of the 18 TeamUp users who gave detailed accounts of their use of Membership Renewals, 94% rated this feature as important or highly important.
See related user reviews
Amy A.
Studio Owner
Peter B.
Tennis Manager
Users report that TeamUp's billing and invoicing capabilities are efficient and easy to use. They appreciate the automation and integration with Stripe and GoCardless, which saves time and provides clear updates. Reviewers find it flexible for setting up automated payments and adjusting capabilities for members. However, some mention issues with offline payment methods and the need for more streamlined processes. They also note that the invoicing system could be improved for better cash flow management and fewer clicks to achieve actions. Of the 19 TeamUp users who gave detailed accounts of their use of Billing & Invoicing, 84% rated this feature as important or highly important.
See related user reviews
Jonny S.
Gym Manager
Jonathan S.
Fitness Coach
All TeamUp features
Features rating:
TeamUp awards
TeamUp alternatives
TeamUp pricing
Starting from
104
Per month
User opinions about TeamUp price and value
Value for money rating:
Of 40 reviews that provide robust commentary on TeamUp's price and value, 70% mention it in a positive light.
Some reviewers feel that TeamUp offers good value for money, appreciating its affordable pricing, extensive features, and ease of use. They say the adjustable pricing models and the ability to set up class passes and subscriptions are beneficial. Users think the software is cost-effective compared to competitors and find the ongoing addition of features without price increases appealing. They also highlight the good customer service and the pricing structure based on the number of customers. However, some users report that TeamUp is expensive, especially for small businesses or those offering fewer classes. They indicate that the cost is higher compared to other booking systems and mention occasional price increases without notification.
, and
To see what individual users think of TeamUp's cost and value, check out the review excerpts below.
TeamUp integrations (23)
Integrations rated by users
We looked at 341 user reviews to identify which products are mentioned as TeamUp integrations and how users feel about them.
Integration rating: 4.8 (10)
“Since Covid in our lives, Zoom is my new normal for business. I have moved countries and still have participation from clients in other parts of the world. I could not run my business without it.”
“Zoom is ok, but does the job for the people who want to do class from home. It’s important that it works w GTU”
“I not longer use as classes are face to face but was very helpful during the numerous lockdowns”
“I use zoom for my virtual classes and so far they’ve been working out great!”
Ursula B.
Proprietor
Integration rating: 4.7 (15)
“Really easy to implement and makes everything smooth for business and the clients”
“Had problems with clients cancelling DD through GoCardless so this service helps.”
Hilary G.
Company Owner
Integration rating: 4.8 (12)
“The thought of having to manually refresh 1000's of contacts by spreadsheet/upload is hideous! ”
Sarah H.
Owner
Integration rating: 4.5 (6)
“It populates my mailing list and adds transactions to my accounting software”
Stuart F.
Gym Owner
Integration rating: 5.0 (1)
“Cause I had ones a Hacker blocking our website and team up also included, no really good experience,”
Andrea D.
Director
Integration rating: 4.9 (16)
Integration rating: 5.0 (3)
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
TeamUp customer support
What do users say about TeamUp customer support?
Customer support rating:
We analyzed 107 verified user reviews to identify positive and negative aspects of TeamUp customer support.
Widespread user sentiment highlights TeamUp's customer support as responsive, knowledgeable, and easy to reach by phone or online.
Multiple users appreciate that support staff are friendly, patient, and willing to walk them through setup or resolve issues step by step.
A fair number of users mention queries are answered quickly, with staff available for calls, online chat, or even arranging meetings.
A portion of users value the support team's flexibility, problem-solving, and willingness to offer advice or alternative solutions.
Support options
Training options
To see what individual users say about TeamUp's customer support, check out the review snippets below.
“Some of the back end navigation is a bit fiddly and the user journey takes quite a few clicks for some functions. BUT I don't think the other software options are any less fiddly and there is fantastic customer support anytime you need guidance.”
Natalie H.
Company Director
“The customer service is great, it is easy to arrange meetings, have an online chat or ask AI - meaning that queries get answered and resolved quickly”
Theresa B.
Pilates instructor and Physiotherapist
“Not only is there online support, TeamUp have always returned my calls, taken as long as needed to help with any questions. ”
Denise W.
Pilates Instructor
TeamUp FAQs
TeamUp has the following pricing plans:
Starting from: $104.00/month
Pricing model: Subscription
Q. What is TeamUp used for?
TeamUp is software that empowers the world’s best providers of group fitness experiences to maximize their impact and run their classes with ease. Trusted by thousands of fitness providers globally, TeamUp streamlines operations with a powerful, all-in-one solution. TeamUp offers effortless setup and implementation, seamless customer registration, and significantly less admin time so you can get back to doing what matters. Key features: - Flexible booking options: Seamless, mobile-optimized booking on your site or within your member app. - Automatic waitlists: Waitlists automatically notify students when a spot opens to keep your classes full. - Simple scheduling your way: One-off classes, weekly schedules, retreats, workshops, teacher trainings, and more all in one place. - Easy bundles: Online and in-person classes, different memberships and packages, and more - Payment options: Point of sale (POS) system connection as well as Stripe, GoCardless, direct deposit (ACH) and more. - Online reputation management: Let your customers know they can trust you. - Simple communication: Tools, integrations, and automated messaging to keep your community happy and engaged. - Online classes and on-demand content: Generate additional income, increase your customer base, and offer flexibility. - Intuitive reporting: Gain valuable insights into class performance and member behavior. - Simple setup and implementation: Start accepting bookings in minutes with no disruption to your current business.
Q. What are the benefits of using TeamUp?
• Manage all aspects of your independent fitness business with TeamUp.
• Bridge the communication gap with customers thanks to the self service portal.
• Never miss a payment with intelligent processor integrations.
• Keep in touch with all the important events and data with TeamUp's reporting.
• Make booking a breeze with web widgets and mobile versions all included.
• Link with all your favourite systems with TeamUp's range of integrations including Zapier.
• Run online classes seamlessly with included Zoom integration.
Q. Who are the typical users of TeamUp?
TeamUp has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does TeamUp support?
TeamUp supports the following languages:
English, French, German, Spanish
Q. Does TeamUp support mobile devices?
TeamUp supports the following devices:
Android, iPad, iPhone
Q. Does TeamUp offer an API?
Yes, TeamUp has an API available for use.
Q. What other apps does TeamUp integrate with?
TeamUp integrates with the following applications:
Wix, Constant Contact, Ortto, ActiveCampaign, ClassPass, Zapier, ClickFunnels, Zoom Workplace, GoDaddy Website Security, WordPress, Ontraport, Stripe, GoCardless, Squarespace, Slack, GetResponse, Weebly, Kisi, Mailchimp, AWeber, GoDaddy Website Builder
Q. What level of support does TeamUp offer?
TeamUp offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat



























