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TeamUp Logo

The best management software for fitness businesses.

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TeamUp - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

TeamUp overview

Based on 341 verified user reviews

What is TeamUp?

TeamUp is a membership management solution offering key features such as online booking, membership management, member database, payment processing, and membership renewals, among others.

Who uses TeamUp?

By industry, TeamUp reviewers are most commonly professionals in health, wellness and fitness (65%). The most frequent use case for TeamUp cited by reviewers is membership management (55% of reviewers).

What do users say about TeamUp pricing?

Reviewers appreciate TeamUp’s affordable pricing, extensive features, and flexible pricing models, and they value ongoing feature additions without price hikes. Some users report that it can be expensive for small businesses and mention occasional unnotified price increases.

What are the most popular integrations for TeamUp?

The TeamUp integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with TeamUp), GoCardless (a recurring billing product, 4.9), and Mailchimp (an email marketing product, 4.3).

Starting price

104 /
per month
view pricing plans
try for free

Pros & Cons

Responsiveness

Simplicity

Enrollment

Scheduling

Affordability

Navigation

TeamUp’s user interface

Ease of use rating:

TeamUp pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(57)
5(284)

What do users say about TeamUp?

Users say TeamUp is easy to use, streamlines admin tasks, and offers strong membership, booking, and payment management. They find the customer support responsive and helpful, with many noting that issues are resolved quickly and feedback is welcomed for improvements. They appreciate the flexibility to customize features for their business needs and value the time saved on client and class management.

Some feel the pricing is higher than alternatives, and a few mention setup can be complex or certain features could be more intuitive. They report occasional bugs or glitches, but say support addresses problems promptly and regular updates improve the platform.

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Who uses TeamUp?

Based on 341 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Sports
Leisure, Travel & Tourism
Professional Training & Coaching
Others

Use cases

Membership Management
Fitness
Gym Management
Personal Trainer
Pilates Studio

TeamUp's key features

GetApp's analysis of 121 verified user reviews collected between March 2022 and May 2024 identifies TeamUp's most critical features and summarizes user sentiment about those features.

Online booking

Reviewers appreciate TeamUp's online booking capabilities for their ease of use and efficiency. They report that it simplifies class management, reduces administrative tasks, and helps keep clients accountable. Users find it straightforward to add or change classes and appreciate the automated notifications. They also highlight the convenience for both clients and business owners, noting that it saves time and effort. However, some users mention that the app can be misleading on smartphones and has too many layers. Of the 30 TeamUp users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.

See related user reviews

“Easy to add new classes, change class times; sending notification of booked classes 3 hours prior to start (excellent reminder for students AND teachers)”
TK

Tina K.

Studio Owner

“My clients register for class which helps to keep the accountable to show up for their workouts.”
AF

Amy F.

Trainer/owner


Membership management

Reviewers indicate that TeamUp's membership management capabilities are valuable for customizing and managing memberships. They appreciate the ability to create different membership options, track client information, and automate emails. Users find it easy to manage payments and note the importance of keeping records. However, some mention that upgrading and downgrading memberships can be confusing and that the setup process can be time-consuming. They also suggest that more text indications on icons would be helpful. Of the 31 TeamUp users who gave detailed accounts of their use of Membership Management, 100% rated this feature as important or highly important.

See related user reviews

“I am able to use different membership options and split the payments into more manageable chunks for my clients”
NV

Natalie V.

Owner and fitness instructor

“Some members struggle to upgrade and downgrade their membership. It needs to be on the same page as the other membership options.”
DP

David P.

Director


Member database

Users report that TeamUp's member database is effective for tracking client information, attendance, and payment history. They appreciate the ability to view detailed member records and generate reports. Reviewers find it helpful for monitoring member activity and retaining clients. They also highlight the ease of managing permissions and accessing all relevant information in one place. However, some users mention that the database can be slow and not well-optimized, and they would like more flexibility in viewing and reporting criteria. Of the 28 TeamUp users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.

See related user reviews

“Keeping track of clients physical challenges from a health and safety perspective and history with my business from all aspects (attendances, payment history, etc).”
UB

Ursula B.

Proprietor

“I would love for this to be more flexible in terms of viewing members by my own choice of criteria and reporting, e.g. sorting on sign up date etc.”
FB

Fay B.

Pilates instructor


Payment processing

Reviewers highlight the ease and efficiency of TeamUp's payment processing capabilities. They appreciate the integration with GoCardless and Stripe, which automates payments and reduces administrative work. Users find it simple to set up and customize payment options, and they value the clear and concise payment processing details. However, some mention issues with direct debit refunds and the inflexibility of certain payment options. They also note that the integration with payment processors can cause stress but is manageable. Of the 48 TeamUp users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.

See related user reviews

“It allows my members to pay by direct debit or credit card really easily on monthly memberships”
PG

Pete G.

Fitness instructor

“I am the sole person who coaches at my club. Without TeamUp, I'd be swamped with so much admin and chasing payments I'd never have any time to do my actual job.”
BB

Brett B.

Martial Arts Coach


Membership renewals

Reviewers find TeamUp's membership renewals capabilities helpful for automating and managing recurring memberships. They appreciate the ease of setting up automated renewals and the reminders sent to both students and staff. Users report that it saves time on administrative tasks and helps keep revenue consistent. They also highlight the simplicity of converting trial memberships to full memberships. However, some users mention that the capability is less relevant for their business if they don't use recurring memberships. Of the 18 TeamUp users who gave detailed accounts of their use of Membership Renewals, 94% rated this feature as important or highly important.

See related user reviews

“All the information is in one place making it so easy to see who's memberships need renewing”
AA

Amy A.

Studio Owner

“Can be automated which saves on admin time”
PB

Peter B.

Tennis Manager


Billing & invoicing

Users report that TeamUp's billing and invoicing capabilities are efficient and easy to use. They appreciate the automation and integration with Stripe and GoCardless, which saves time and provides clear updates. Reviewers find it flexible for setting up automated payments and adjusting capabilities for members. However, some mention issues with offline payment methods and the need for more streamlined processes. They also note that the invoicing system could be improved for better cash flow management and fewer clicks to achieve actions. Of the 19 TeamUp users who gave detailed accounts of their use of Billing & Invoicing, 84% rated this feature as important or highly important.

See related user reviews

“Saves me hours of work by automatically billing clients for their memberships ”
JS

Jonny S.

Gym Manager

“Automation and integration with stripe and Gocardless is essential”
JS

Jonathan S.

Fitness Coach


All TeamUp features

Features rating:

Customizable branding
Customizable forms
Customizable reports
Data import/export
Credit card processing
Contract/License management
Event calendar
Event scheduling
For martial arts
Class scheduling
For yoga/pilates studios
Class management
Mobile access
Access controls/permissions
Website integration
Alerts/Notifications
Student management
Self check-in/check-out
Reporting/Analytics
Registration management
Recurring/Subscription billing
Calendar management
Booking management
Online registration
Electronic payments
Customer database
Client management
Attendance management
Online payments
Attendance tracking
Facility scheduling
Third-Party integrations
Wait list management
Application management
Client portal
Multi-Location
Discount management
Self service portal
Enrollments/Onboarding
Instructor management
Reporting & statistics
Appointment scheduling
Member types
Member communication
Member portal
Mobile app
Client profiles
Appointment management
Team management
Visitor management
Member directory
Activity dashboard
Capacity management
Point of sale (pos)
Fitness assessments
Automated scheduling
Communication management
Inventory management
Reminders
API
Task scheduling
Event management
Email marketing
Dues management
Website management
Employee management
Staff management
SMS messaging
Exercise library
Marketing automation
Rewards program
Secure login
Email reminders
Email management
Social media integration
Email campaign management
Costume management
eCommerce management
Template management
CRM
Transaction history
Customizable templates
Activity tracking
Waiver management
Customer accounts
Customer engagement
Member accounts
Lead management
Invoice management
In-person trainer
Certification tracking
Mobile alerts
Group scheduling
Mobile booking
Class registration
For gyms
Calendar sync
Online trainer
For dance studios
Push notifications
Real-Time reporting
Belt ranking classification
Community management
Email templates

TeamUp awards

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TeamUp pricing

Starting from

104

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about TeamUp price and value

Value for money rating:

Of 40 reviews that provide robust commentary on TeamUp's price and value, 70% mention it in a positive light.

Some reviewers feel that TeamUp offers good value for money, appreciating its affordable pricing, extensive features, and ease of use. They say the adjustable pricing models and the ability to set up class passes and subscriptions are beneficial. Users think the software is cost-effective compared to competitors and find the ongoing addition of features without price increases appealing. They also highlight the good customer service and the pricing structure based on the number of customers. However, some users report that TeamUp is expensive, especially for small businesses or those offering fewer classes. They indicate that the cost is higher compared to other booking systems and mention occasional price increases without notification.

, and

To see what individual users think of TeamUp's cost and value, check out the review excerpts below.

“Being able to set up the class passes, including the First Class Free, and having different pricing models for the various classes, courses, and subscriptions has been great. ”
TO

Teresa O.

Owner / Instructor

“I would still chose this software over any other that I have come across, first for affordable pricing, second for customer service and last but not least functionality which gives me 85% of what I'd like and matches the functionality of any other competitor I've tried. ”
NH

Natalie H.

Company Director

“The cost is very expensive in comparison to other bookings software for similar services.”
NL

Nathalie L.

Director

TeamUp integrations (23)

Integrations rated by users

We looked at 341 user reviews to identify which products are mentioned as TeamUp integrations and how users feel about them.

Integration rating: 4.8 (10)

Since Covid in our lives, Zoom is my new normal for business. I have moved countries and still have participation from clients in other parts of the world. I could not run my business without it.

Zoom is ok, but does the job for the people who want to do class from home. It’s important that it works w GTU

I not longer use as classes are face to face but was very helpful during the numerous lockdowns

I use zoom for my virtual classes and so far they’ve been working out great!

UB

Ursula B.

Proprietor

1/4
Stripe logo
Stripe

Integration rating: 4.7 (15)

Really easy to implement and makes everything smooth for business and the clients

Had problems with clients cancelling DD through GoCardless so this service helps.

HG

Hilary G.

Company Owner

1/2
Mailchimp logo
Mailchimp

Integration rating: 4.8 (12)

The thought of having to manually refresh 1000's of contacts by spreadsheet/upload is hideous!

SH

Sarah H.

Owner

Zapier logo
Zapier

Integration rating: 4.5 (6)

It populates my mailing list and adds transactions to my accounting software

SF

Stuart F.

Gym Owner

Integration rating: 5.0 (1)

Cause I had ones a Hacker blocking our website and team up also included, no really good experience,

AD

Andrea D.

Director

GoCardless logo
GoCardless

Integration rating: 4.9 (16)

Integration rating: 5.0 (3)

ClassPass logo
ClassPass

Integration rating: 2.0 (1)

WordPress logo
WordPress

Integration rating: 5.0 (1)

Squarespace logo
Squarespace

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

TeamUp customer support

What do users say about TeamUp customer support?

Customer support rating:

We analyzed 107 verified user reviews to identify positive and negative aspects of TeamUp customer support.

Widespread user sentiment highlights TeamUp's customer support as responsive, knowledgeable, and easy to reach by phone or online.

Multiple users appreciate that support staff are friendly, patient, and willing to walk them through setup or resolve issues step by step.

A fair number of users mention queries are answered quickly, with staff available for calls, online chat, or even arranging meetings.

A portion of users value the support team's flexibility, problem-solving, and willingness to offer advice or alternative solutions.

Support options

24/7 (live rep)
Faqs/forum
Phone support
Knowledge base
Email/help desk
Chat

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about TeamUp's customer support, check out the review snippets below.

“Some of the back end navigation is a bit fiddly and the user journey takes quite a few clicks for some functions. BUT I don't think the other software options are any less fiddly and there is fantastic customer support anytime you need guidance.”

NH

Natalie H.

Company Director

“The customer service is great, it is easy to arrange meetings, have an online chat or ask AI - meaning that queries get answered and resolved quickly”

TB

Theresa B.

Pilates instructor and Physiotherapist

“Not only is there online support, TeamUp have always returned my calls, taken as long as needed to help with any questions. ”

DW

Denise W.

Pilates Instructor

TeamUp FAQs

Q. What type of pricing plans does TeamUp offer?

TeamUp has the following pricing plans:
Starting from: $104.00/month
Pricing model: Subscription


Q. What is TeamUp used for?

TeamUp is software that empowers the world’s best providers of group fitness experiences to maximize their impact and run their classes with ease. Trusted by thousands of fitness providers globally, TeamUp streamlines operations with a powerful, all-in-one solution. TeamUp offers effortless setup and implementation, seamless customer registration, and significantly less admin time so you can get back to doing what matters. Key features: - Flexible booking options: Seamless, mobile-optimized booking on your site or within your member app. - Automatic waitlists: Waitlists automatically notify students when a spot opens to keep your classes full. - Simple scheduling your way: One-off classes, weekly schedules, retreats, workshops, teacher trainings, and more all in one place. - Easy bundles: Online and in-person classes, different memberships and packages, and more - Payment options: Point of sale (POS) system connection as well as Stripe, GoCardless, direct deposit (ACH) and more. - Online reputation management: Let your customers know they can trust you. - Simple communication: Tools, integrations, and automated messaging to keep your community happy and engaged. - Online classes and on-demand content: Generate additional income, increase your customer base, and offer flexibility. - Intuitive reporting: Gain valuable insights into class performance and member behavior. - Simple setup and implementation: Start accepting bookings in minutes with no disruption to your current business.


Q. What are the benefits of using TeamUp?

• Manage all aspects of your independent fitness business with TeamUp.

• Bridge the communication gap with customers thanks to the self service portal.

• Never miss a payment with intelligent processor integrations.

• Keep in touch with all the important events and data with TeamUp's reporting.

• Make booking a breeze with web widgets and mobile versions all included.

• Link with all your favourite systems with TeamUp's range of integrations including Zapier.

• Run online classes seamlessly with included Zoom integration.


Q. Who are the typical users of TeamUp?

TeamUp has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does TeamUp support?

TeamUp supports the following languages:
English, French, German, Spanish


Q. Does TeamUp support mobile devices?

TeamUp supports the following devices:
Android, iPad, iPhone


Q. Does TeamUp offer an API?

Yes, TeamUp has an API available for use.


Q. What other apps does TeamUp integrate with?

TeamUp integrates with the following applications:
Wix, Constant Contact, Ortto, ActiveCampaign, ClassPass, Zapier, ClickFunnels, Zoom Workplace, GoDaddy Website Security, WordPress, Ontraport, Stripe, GoCardless, Squarespace, Slack, GetResponse, Weebly, Kisi, Mailchimp, AWeber, GoDaddy Website Builder


Q. What level of support does TeamUp offer?

TeamUp offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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