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TeamUp
4.8
(325)

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The best management software for fitness businesses.

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(9)

TeamUp Pricing, Features, Reviews and Alternatives

TeamUp product overview

Price starts from

99

Per month

Other

What is TeamUp?

TeamUp is the a cloud-based software designed to help take away the complexity of managing a fitness gym, box, or studio. Users can utilize TeamUp's features to manage multiple class timetables, manage payments, and connect with students using a helpful and intuitive software system. Clients will love it too - especially being able to manage their accounts from their computer or mobile device, and receiving automatic and perfectly timed communications to help them see the value in their relationship with the business.

Key benefits of using TeamUp

• Manage all aspects of your independent fitness business with TeamUp.

• Bridge the communication gap with customers thanks to the self service portal.

• Never miss a payment with intelligent processor integrations.

• Keep in touch with all the important events and data with TeamUp's reporting.

• Make booking a breeze with web widgets and mobile versions all included.

• Link with all your favourite systems with TeamUp's range of integrations including Zapier.

• Run online classes seamlessly with included Zoom integration.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Webinars
Live Online
Videos

TeamUp pricing information

Value for money

4.6

/5

325

Starting from

99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TeamUp features

Functionality

4.6

/5

325

Total features

113

9 categories

Most valued features by users

Attendance Tracking
Reporting & Statistics
Payment Processing
Billing & Invoicing
Event Management
Membership Management
Calendar Management
Activity Dashboard

Functionality contenders

TeamUp users reviews

Overall Rating

4.8

/5

325

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10
Rating distribution

5

4

3

2

1

268

53

4

0

0

Pros
Very Easy to useLoads of brilliant features for analytics Amazing customer support Good price.
Secondly though, is that the software is always improving and the team not only offer fantastic customer services and support with issues but welcome ideas too.
Incredibly good - the support is amazing with progressive development, working in tandem with their clients. It looks good and when you know which features you want to use, it is straight forward.
Cons
Frustrating there is no way to eliminate that option and make it more simple for them.
There is nothing I've come across that I dislike about TeamUp since using it.
When I needed to cancel all my regular sessions and change hours and stuff because of COVID-19 it took quite a while to do as I couldn’t work out how to do it in one go.

Overall rating contenders

CW
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Clare W.

Director

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

Brilliant software for Studios and Gyms

Reviewed 5 months ago

Transcript

Clare: Hi. I'm Clare. I own a company called New Healthy Body, which is a Pilates studio in Sheffield...

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Jean A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thoroughly recommend

Reviewed a year ago

Team Up helps manage my administration time by doing most of the work for me.

Pros

The integration process was made easier with the fantastic assistance of the support team who were always available to help. The system works well. Team up continually work to stay up to date and have integrated Zoom and On demand video service in these last few years which have helped enormously.

Cons

Possibly a class swap option within the courses.

NH
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Natalie H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Excellent Alternative To Mind Body with Fabulous Customer Support

Reviewed 4 years ago

I would still chose this software over any other that I have come across, first for affordable pricing, second for customer service and last but not least functionality which gives me 85% of what I'd like and matches the functionality of any other competitor I've tried. No complaints!

Pros

The software is very good value for money compared to competitors, the customer service is sensationally good.

Cons

There are some restrictions in methods of charging (it would be so handy to have an option that allows the customer to add a second class immediately after the first class - back to back classes - at a discount). Some of the back end navigation is a bit fiddly and the user journey takes quite a few clicks for some functions. BUT I don't think the other software options are any less fiddly and there is fantastic customer support anytime you need guidance.

EH
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Emma H.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Evo Fitness

Reviewed a year ago

Pretty good

Pros

I like mostly that it’s Easy access to members & their details.

Cons

I dislike that You can’t stop a member purchasing a membership

SM
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Siobhan M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TeamUp does our admin whilst we run the business

Reviewed 4 years ago

Excellent. The system reduces our admin time to less than half an hour a day. The dashboard makes it easy to identify new customers, payments going through and any issues such as failed payments too. Everything else is automated, with customers also able to buy or upgrade additional memberships too.

Pros

TeamUp is a great membership system. It is easy to set up, update and is fully automated with secure card and DD payments within the system (transactions are up front with no invoices/payments to chase). Other useful features such as trigger emails automatically welcome customers, remind them of bookings, tell customers how to get to my business. There are also great billing features that allow you to freeze memberships, automatically skip payments and take ad hoc payments too. We have tried other systems that promise much, however, have recently moved back to TeamUp as for membership management it is hard to beat..

Cons

There are no cons to using this system. Yes, there would be some nice to have additional features, however, it does the key activities REALLY well.

Vendor response

Hey Siobhan, Thanks for the detailed review. Glad to be of service. Kind regards, TeamUp

HG
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Hilary G.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use for both business owner and clients

Reviewed a year ago
Pros

Compared to the previous system I used GoTeam Up is easy to use both as a business owner and for the clients. It has more options and at a far cheaper price. Any queries are answered quickly and efficiently. Only wish I’d swapped earlier.

Cons

None found, everything I have needed has been available

TeamUp FAQs

Q. What type of pricing plans does TeamUp offer?

TeamUp has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of TeamUp?

TeamUp has the following typical customers:
Freelancers, Mid Size Business, Small Business

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Q. What languages does TeamUp support?

TeamUp supports the following languages:
English, French, German, Spanish

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Q. Does TeamUp support mobile devices?

TeamUp supports the following devices:
Android, iPad, iPhone

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Q. Does TeamUp offer an API?

Yes, TeamUp has an API available for use.

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Q. What other apps does TeamUp integrate with?

TeamUp integrates with the following applications:
Wix, authorize.net, Constant Contact, PayPal, Ortto, ActiveCampaign, Mailchimp Transactional Email, ClassPass, Zapier, ClickFunnels, Zoom Meetings, GoDaddy Website Security, PaySimple, WordPress, Ontraport, Stripe, GoCardless, Squarespace, Slack, GetResponse, Weebly, Kisi, Mailchimp, Braintree, Xero, AWeber, GoDaddy Website Builder

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Q. What level of support does TeamUp offer?

TeamUp offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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