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Mindbody vs Upper Hand Comparison (2026)
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Good recommendations?
Mindbody
4.0
(2.9K)5
1.4K
4
809
3
359
2
143
1
250
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Upper Hand
4.1
(110)5
47
4
38
3
13
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Simplify appointment scheduling, automate reminders, and streamline your business management with Mindbody scheduling software.
Upper Hand is the leading scheduling software for sports and fitness businesses. Let clients browse programs and availability online and book classes, lessons, training sessions, and more. Get paid how you want with customizable payment options, and eliminate double booking conflicts.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.0
2.9K
5
4
3
2
1
1.4K
809
359
143
250
- Value for money
- Ease of use
- Features
- Customer support
60%
would recommend this app4.1
110
5
4
3
2
1
47
38
13
9
3
- Value for money
- Ease of use
- Features
- Customer support
62%
would recommend this appPros
“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”
JB
Julie B.
Owner
“You can manage your staff & clients, collect member data, sell packages, track metrics, and even take payment in one tab on your browser.”
NA
Nick A.
Founder
“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”
ML
Marisa L.
Owner
Pros
“I requested for multiple memberships per account.”
CS
Chris S.
Owner
“Still has too many steps for calendar view to see full view of instructors”
AB
Andrew B.
Owner
“You can create memberships, individual events, recurring events, camps, cage rentals, etc.”
ES
Edward S.
Owner
Cons
“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”
FE
Fatemeh E.
Data Analyst
“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”
Jonathon S.
Owner and Teacher
“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”
JB
Julie B.
Owner
Cons
“Not being able to delete memberships.”
AB
Anthony B.
Owner
“The other thing is only being able to completely block users from booking/registering for things instead of picking and choosing what can be done on the client facing side vs the admin.”
ZB
Zeena B.
Operations Coordinator
“While we do like many of the features, the way we were told they would work is not happening. When we bring issues to Support, there is mostly no fix and we are told there’s nothing that can be done to fix it OR they don’t know why it doesn’t work.”
MN
Mark N.
Director of Sales & Marketing
- Vendor responds to reviews
- Last review3 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features144
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Address Book
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Capacity Management
- Charting
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Storage
- Dues Management
- EMR/EHR
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Equipment Management
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Facility Asset Management
- Facility Scheduling
- Faculty/Staff Management
- Financial Management
- Financial Reporting
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Forecasting
- Forms Management
- Franchise Intranet
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Hybrid Trainer
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Lead Management
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Management
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Onsite Registration
- Parent Portal
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Practice Management
- Program Management
- Progress Notes
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Data
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Refund Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- Retail Inventory Management
- Room Booking
- Royalty Management
- SMS Marketing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Activity Management
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Social Media Integration
- Space Management
- Sport Coaching
- Staff Management
- Staff Scheduling
- Student Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Training Management
- Transaction History
- Treatment Planning
- User Management
- Visitor Management
- Visual Analytics
- Wait List Management
- Waiver Management
- Website Integration
- Website Management
- eCommerce Management
- Total features130
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Address Book
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Capacity Management
- Charting
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Discount Management
- Document Storage
- Dues Management
- EMR/EHR
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Equipment Management
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Facility Asset Management
- Facility Scheduling
- Faculty/Staff Management
- Financial Management
- Financial Reporting
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Forecasting
- Forms Management
- Franchise Intranet
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Hybrid Trainer
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Lead Management
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Management
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Onsite Registration
- Parent Portal
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Practice Management
- Program Management
- Progress Notes
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Data
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Refund Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- Retail Inventory Management
- Room Booking
- Royalty Management
- SMS Marketing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Activity Management
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Session Notes
- Social Media Integration
- Space Management
- Sport Coaching
- Staff Management
- Staff Scheduling
- Student Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Training Management
- Transaction History
- Treatment Planning
- User Management
- Visitor Management
- Visual Analytics
- Wait List Management
- Waiver Management
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations34
- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Fivetran
- Gleantap
- Google Analytics 360
- Google Calendar
- Grow
- Hexfit
- Keepme Antares
- Kisi
- Klaviyo
- Listen360
- Meta for Business
- NiceJob
- Otter Waiver
- Paychex
- Payments Fraud
- Perkville
- Referrizer
- RxPhoto
- Smartwaiver
- Snowflake
- WaiverForever
- Weave
- Xero
- Total integrations2
- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Fivetran
- Gleantap
- Google Analytics 360
- Google Calendar
- Grow
- Hexfit
- Keepme Antares
- Kisi
- Klaviyo
- Listen360
- Meta for Business
- NiceJob
- Otter Waiver
- Paychex
- Payments Fraud
- Perkville
- Referrizer
- RxPhoto
- Smartwaiver
- Snowflake
- WaiverForever
- Weave
- Xero
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