Myrelis - 2026 Pricing, Features, Reviews & Alternatives

Myrelis is a customer review management and reputation platform designed to automate the collection of Google feedback and to enhance online visibility for businesses with physical locations. It supports franchisees, operators with multiple outlets, franchisors, retail networks and independent merchants across sectors including hospitality, automotive services, beauty salons, restaurants and retail stores. The platform addresses the issue where dissatisfied patrons are the most likely to provide feedback by guiding satisfied customers to share positive evaluations on Google. This approach improves overall Google ratings and attracts more foot traffic to physical establishments.

The solution uses a physical QR code system deployed at points of sale to present a satisfaction survey in return for incentives or promotional offers. Artificial intelligence evaluates the survey results to identify satisfied customers and prompts them to leave feedback on Google Business profiles. A centralized dashboard aggregates reviews from all Google Business listings linked to the business, eliminating the need to switch between individual profiles. AI driven response generation enables automated composition of replies to customer feedback with a single click. The multi outlet management functionality provides metrics for comparing performance across establishments, identifying best practices and highlighting locations that require attention.

Detailed satisfaction measurement gathers feedback beyond basic star ratings to deliver insights into service quality and customer experiences. The incentive mechanism is based on deferred reward draws designed to encourage repeat visits and foster loyalty while adhering to platform guidelines for genuine feedback. Customizable physical displays and digital interfaces enable businesses to align all customer touchpoints with brand guidelines. These components work together to standardize the feedback collection process across diverse operational contexts.

The platform operates as a standalone solution with direct integration to Google My Business listings for seamless feedback collection and review management. Implementation does not require technical expertise or coding knowledge due to an intuitive interface and guided setup workflow. The web based system is built on Webflow technology and provides access from desktop and mobile devices. This cross device compatibility supports continuous management of review campaigns and customer satisfaction data.