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SurveyLab vs UmfrageOnline Comparison (2026)

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UmfrageOnline logo

UmfrageOnline

Overview

Powerful surveys with real-time reports, integrations, multi-user and multi-language support.

UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

62

5

4

3

2

1

55

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.6

1.8K

5

4

3

2

1

1.1K

555

46

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

“It is an excellent tool that helps you design professional surveys, feedback forms, etc., and lets you collect and analyze data.”
DG

Dayanand G.

Warehouse Executive

“It lets you create surveys in various languages.”
DG

Dayanand G.

Warehouse Executive

“I use survey lab daily and I have nothing bad I can say about it and have had no problems whatsoever so that is great and cannot say the same about other companies.”
JS

Jared S.

Handyman

Pros

“Real-time data analysis and export options in multiple formats, like Excel and PDF, are incredibly helpful for detailed reporting.”
DD

Davide D.

Marketing manager

“It is reliable, easy to navigate, and offers a professional way to create and analyze surveys. Whether I needed it for small feedback forms or large-scale research, it consistently delivered great results.”
DD

Davide D.

Marketing manager

Cons

“There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning.”
KL

Kit L.

Chief Product Officer

“There were a hiccup during the running of the review because of a stage update, which made the survey quit working.”
WI

William I.

Freelancer

“Initially some things seemed a bit technical for me.”
JM

Judith M.

Business consultant

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features121
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Assessment Management
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Collection
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Full Text Search
  • Individual Development Plans
  • Integration
  • Integrations
  • Live Results Sharing
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Self Service Portal
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Visual Analytics
  • Website Integration
  • Weighted Questions
  • Widgets
  • Word Clouds
  • Total features18
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Assessment Management
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Collection
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Full Text Search
  • Individual Development Plans
  • Integration
  • Integrations
  • Live Results Sharing
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Self Service Portal
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Visual Analytics
  • Website Integration
  • Weighted Questions
  • Widgets
  • Word Clouds

Integrations

  • Total integrations13
  • Dropbox
  • Dynata+ Platform
  • FreshMail
  • Google Analytics 360
  • LiveChat
  • Manago AI
  • PrestaShop
  • Salesforce Sales Cloud
  • Slack
  • Synerise
  • TRAFFIT
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Dropbox
  • Dynata+ Platform
  • FreshMail
  • Google Analytics 360
  • LiveChat
  • Manago AI
  • PrestaShop
  • Salesforce Sales Cloud
  • Slack
  • Synerise
  • TRAFFIT
  • Zapier
  • Zendesk Suite