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SurveyMonkey vs SurveyLab Comparison (2026)

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Good recommendations?

SurveyMonkey logo

SurveyMonkey

SurveyLab logo

SurveyLab

Overview

SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.

Powerful surveys with real-time reports, integrations, multi-user and multi-language support.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

10.5K

5

4

3

2

1

6.8K

3K

498

91

49

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.9

62

5

4

3

2

1

55

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

“I love how the branching logic in SurveyMonkey lets me tailor questions based on previous answers; it saves me from sending irrelevant follow‑ups, and the visual flow builder makes it quick to tweak.”
JP

Jessica P.

Senior Marketing Analyst Lead

“It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection.”
EW

Emilia W.

Network Support Coordinator

“My only criticism is the way response data is exported. While the export feature is functional, I feel the formatting could be improved to make the data easier to analyze and present, especially when working with larger surveys or sharing results with others”
Verified reviewer profile picture

Ashley G.

HR Manager

Pros

“It is an excellent tool that helps you design professional surveys, feedback forms, etc., and lets you collect and analyze data.”
DG

Dayanand G.

Warehouse Executive

“It lets you create surveys in various languages.”
DG

Dayanand G.

Warehouse Executive

“I use survey lab daily and I have nothing bad I can say about it and have had no problems whatsoever so that is great and cannot say the same about other companies.”
JS

Jared S.

Handyman

Cons

“Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs.”
EW

Emilia W.

Network Support Coordinator

“Some customization and analytics options are only available in higher-priced plans, which can be expensive for individuals or small businesses.”
Verified reviewer profile picture

Ronith C.

Student

“The free/basic tier has serious restrictions—limited questions, limited number of responses you can view/export, and many features locked behind paid plans.”
EW

Emma W.

Assistant manager

Cons

“There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning.”
KL

Kit L.

Chief Product Officer

“There were a hiccup during the running of the review because of a stage update, which made the survey quit working.”
WI

William I.

Freelancer

“Initially some things seemed a bit technical for me.”
JM

Judith M.

Business consultant

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features107
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Assessment Management
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Onboarding
  • Employee Recognition
  • Engagement Tracking
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Individual Development Plans
  • Integration
  • Integrations
  • Interactive Content
  • Learning & Development
  • Live Results Sharing
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offboarding
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Scoring
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Visual Analytics
  • Website Integration
  • Weighted Questions
  • Widgets
  • Word Clouds
  • Workflow Automation
  • Workflow Management
  • Total features121
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Assessment Management
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Onboarding
  • Employee Recognition
  • Engagement Tracking
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Individual Development Plans
  • Integration
  • Integrations
  • Interactive Content
  • Learning & Development
  • Live Results Sharing
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offboarding
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Predictive Analytics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Scoring
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Visual Analytics
  • Website Integration
  • Weighted Questions
  • Widgets
  • Word Clouds
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations82
  • ActiveCampaign
  • Administrate Training Management
  • Airtable
  • Appy Pie
  • Arlo Training Management Software
  • Birdeye
  • Chattermill
  • ClicData
  • Constant Contact
  • CozyRoc SSIS+ Components Suite
  • DataGrail
  • Databox
  • Dataddo
  • Dropbox
  • Dynata+ Platform
  • Emma by Marigold
  • Enterpret
  • Ethnio
  • Eventbrite
  • Evernote Teams
  • Fivetran
  • Flatly
  • FreshMail
  • Freshdesk
  • Freshservice
  • Gainsight CS
  • Google Analytics 360
  • Google Forms
  • GreenSpark
  • Hevo
  • Hootsuite
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IBM Apptio
  • Integry
  • Jitbit Helpdesk
  • Jivrus Looker Studio Connectors
  • Kapiche
  • LiveChat
  • Make
  • Manago AI
  • Marketo Engage
  • Matillion
  • Maximizer CRM
  • Microsoft Excel
  • Microsoft Power BI
  • Microsoft Teams
  • Minitab
  • Monkedo
  • NVivo
  • Notion
  • Oracle Eloqua Marketing Automation
  • Osano
  • Pabbly Connect
  • Pipedream
  • PrestaShop
  • Productiv
  • Purplepass
  • Quickwork
  • Rally UXR
  • Recruit Wizard
  • Respondent
  • Robly
  • Salesforce Sales Cloud
  • Sendoso
  • Skyvia
  • Slack
  • Smartsheet
  • Stitch
  • Style Intelligence
  • Synerise
  • TRAFFIT
  • Tableau
  • Thematic
  • Transcend
  • Tray.io
  • Tremendous
  • Tugger
  • Unito
  • UpMetrics
  • Visme
  • Workato
  • Zapier
  • Zendesk Suite
  • Zoho Campaigns
  • Zoom Events and Webinars
  • Zuper
  • monday AI Work Platform
  • theMarketer
  • trocco
  • viaSocket
  • Total integrations13
  • ActiveCampaign
  • Administrate Training Management
  • Airtable
  • Appy Pie
  • Arlo Training Management Software
  • Birdeye
  • Chattermill
  • ClicData
  • Constant Contact
  • CozyRoc SSIS+ Components Suite
  • DataGrail
  • Databox
  • Dataddo
  • Dropbox
  • Dynata+ Platform
  • Emma by Marigold
  • Enterpret
  • Ethnio
  • Eventbrite
  • Evernote Teams
  • Fivetran
  • Flatly
  • FreshMail
  • Freshdesk
  • Freshservice
  • Gainsight CS
  • Google Analytics 360
  • Google Forms
  • GreenSpark
  • Hevo
  • Hootsuite
  • HubSpot CRM
  • HubSpot Marketing Hub
  • IBM Apptio
  • Integry
  • Jitbit Helpdesk
  • Jivrus Looker Studio Connectors
  • Kapiche
  • LiveChat
  • Make
  • Manago AI
  • Marketo Engage
  • Matillion
  • Maximizer CRM
  • Microsoft Excel
  • Microsoft Power BI
  • Microsoft Teams
  • Minitab
  • Monkedo
  • NVivo
  • Notion
  • Oracle Eloqua Marketing Automation
  • Osano
  • Pabbly Connect
  • Pipedream
  • PrestaShop
  • Productiv
  • Purplepass
  • Quickwork
  • Rally UXR
  • Recruit Wizard
  • Respondent
  • Robly
  • Salesforce Sales Cloud
  • Sendoso
  • Skyvia
  • Slack
  • Smartsheet
  • Stitch
  • Style Intelligence
  • Synerise
  • TRAFFIT
  • Tableau
  • Thematic
  • Transcend
  • Tray.io
  • Tremendous
  • Tugger
  • Unito
  • UpMetrics
  • Visme
  • Workato
  • Zapier
  • Zendesk Suite
  • Zoho Campaigns
  • Zoom Events and Webinars
  • Zuper
  • monday AI Work Platform
  • theMarketer
  • trocco
  • viaSocket