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Peek Pro vs Starboard Suite Comparison (2026)

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Peek Pro

Starboard Suite

Overview

Peek Pro is a world-class operating software for tour, activity and equipment rental operators looking to boost revenue and streamline operations. More bookings, fewer clicks. Request a demo with a Peek Pro expert, today.

Starboard Suite is a web-based reservation system designed specifically for passenger vessels and watersports operators.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

796

654

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.8

185

141

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“It combines scheduling, payments, customer management, client support, calendar integration and reporting in one place, so businesses don’t have to use multiple apps.”

Brooks L.

Customer Service Support Tech

“As long as folks know they can purchase tickets before 3 AM, I will not have to answer the phone to sell tickets (which is fine). When someone calls the support line, there is a real person who answers the call and does not sound like a robot, which shocked me.”

Eugene S.

Chief Product Officer and Co-Founder

“I’ve been using online booking software since starting my private tour company five years ago, primarily with Fare Harbor. While not perfect, they were generally responsive to issues. But when they announced a new 2% fee for facilitating third-party bookings — on top of what I already felt was declining customer service — I started feeling nickel-and-dimed.”

mark p.

owner

Pros

“Everything stays organized — passenger lists, payments, and schedules — all in one place.”

Paul F.

CMO

“Our customers love how simple it is to book online, pick their dates, and pay right on our website.”

Paul F.

CMO

“The system runs tight, smooth, and steady.”

Paul F.

CMO

Cons

“It is also super frustrating to have to do math every single time a customer wants a refund because the total amount charged to the credit card is displayed in the dashboard rather than the net amount that the vendor gets after the vendor's cut.”

Eugene S.

Chief Product Officer and Co-Founder

“Unfortunately, some of those automated messages appeared to come from her account, which buried a real request to schedule another Zoom session. When I finally found that message and replied — five days later — Peek informed me my onboarding window had closed.”

mark p.

owner

“Meanwhile, Peek finally responded to my pricing issue, completely oblivious that I’d already moved on. If you’re considering Peek for booking software, be prepared: their promises sound great, but my experience was nothing but missed connections, poor support, and endless frustration.”

mark p.

owner

Cons

“Reporting is a bit cumbersome to get the data we need.”

Linda C.

Office Administrator

“That the "Retail" function does not communicate with the retail inventory and automatically stops sales when it is empty. Although they told me when I asked that they were going to work on that function”

Kelly H.

Reservations Agent

“Not easy to incorporate html or images.”

Linda C.

Office Administrator