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Peek Pro vs The Flybook Comparison (2026)

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Peek Pro

The Flybook

Overview

Peek Pro is a world-class operating software for tour, activity and equipment rental operators looking to boost revenue and streamline operations. More bookings, fewer clicks. Request a demo with a Peek Pro expert, today.

The Flybook simplifies rentals for outdoor businesses by combining online booking, inventory management, digital waivers, and POS in one system. From bikes and kayaks to gear and vehicles, we help you streamline operations and deliver a smooth rental experience.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

796

654

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“It combines scheduling, payments, customer management, client support, calendar integration and reporting in one place, so businesses don’t have to use multiple apps.”

Brooks L.

Customer Service Support Tech

“As long as folks know they can purchase tickets before 3 AM, I will not have to answer the phone to sell tickets (which is fine). When someone calls the support line, there is a real person who answers the call and does not sound like a robot, which shocked me.”

Eugene S.

Chief Product Officer and Co-Founder

“I’ve been using online booking software since starting my private tour company five years ago, primarily with Fare Harbor. While not perfect, they were generally responsive to issues. But when they announced a new 2% fee for facilitating third-party bookings — on top of what I already felt was declining customer service — I started feeling nickel-and-dimed.”

mark p.

owner

Pros

“As the Operations Manager for two (2) businesses that interact directly and indirectly The Flybook has created a level of ease in management that has quite literally changed my day-to-day life/work. Before the Flybook we worked with Peek Pro but were unable to easily manage all that we offer and were still using a google calendar for scheduling and staff. ”

Celie D.

Operations Manager

“Automated reminder and thank you emails go out before and after a trip, and when the trip is booked on the front end an auto confirmation email is sent about that specific activity.”

Travis W.

Fishing Guide

“I also really love that nearly all of our operations are managed within the Flybook (we are a full-service bike shop so our bike maintenance and service are managed outside of the Flybook).”

Celie D.

Operations Manager

Cons

“It is also super frustrating to have to do math every single time a customer wants a refund because the total amount charged to the credit card is displayed in the dashboard rather than the net amount that the vendor gets after the vendor's cut.”

Eugene S.

Chief Product Officer and Co-Founder

“Unfortunately, some of those automated messages appeared to come from her account, which buried a real request to schedule another Zoom session. When I finally found that message and replied — five days later — Peek informed me my onboarding window had closed.”

mark p.

owner

“Meanwhile, Peek finally responded to my pricing issue, completely oblivious that I’d already moved on. If you’re considering Peek for booking software, be prepared: their promises sound great, but my experience was nothing but missed connections, poor support, and endless frustration.”

mark p.

owner

Cons

“The inability to integrate the waivers completion with a customer daily report”

Gabby S.

Office Manager / Guest Relations

“The software can be difficult for users to learn if they are not completely computer literate.”

Travis W.

Fishing Guide

“Getting people to complete their forms/guests get annoyed/don't want to”

Judson W.

Owner