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The Flybook
5
43
4
19
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advanced booking software, built for tours and activities.
Table of Contents
The Flybook - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
The Flybook overview
What is The Flybook?
The Flybook is a flexible, cloud-based software solution designed to meet the needs of the tour and activities industry. Adventure parks, ziplines, guided tours, rentals, and lodging providers are able to manage multiple locations and activities in one place, while fine-tuning and customizing the various platform features to meet the needs of their business. You can accept online reservations from customers via a booking widget embedded on their website, as well as provide a mobile-friendly dashboard for guests to manage groups and collect party payments. Staff can also create reservations, allocate staff and manage resources with drag-and-drop scheduling, a customizable calendar and real time availability indicators. Lodging reservations can be taken based on flexible pricing options, alongside dedicated features for managing a "virtual lineup" of rental equipment where inventories can be optimized and handled efficiently.
An integrated Point of Sale (POS) system provides customizable product logic, product categories and detail descriptions with barcode scanning compatibility. Gateway processing of payments is handled in-house and POS data all linked back to our reporting capabilities for monitoring inventory and performance.
Additional core features also cover automated email marketing and texting, the ability to integrate with multiple other platforms, guide scheduling, redemption codes and more. Our true membership functionality supports a rewards programs and access to the purchase of special passes, while Flybook waivers capture guest signings quickly and intelligently and the client terminal allows self-modification for guests.
Starting price
Pros & Cons
Customer Support
User Interface
Guide Management
Guest Management
The Flybook’s user interface
The Flybook review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.4
Ease of use
4.3
Customer support
4.8
Reviews sentiment
What do users say about The Flybook?
Users say The Flybook offers responsive customer support and a high level of customization, allowing them to tailor the system to their business needs. They report that the support team listens to feedback, provides helpful onboarding, and regularly updates features, though some feel phone support and weekend help could be improved.
Reviewers indicate the user interface is generally intuitive and user-friendly, making booking and staff management straightforward. They find the reservation system comprehensive and easy for customers, but note that backend processes can require too many steps and may be confusing for new administrators.
Select to learn more
Who uses The Flybook?
Based on 64 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
The Flybook's key features
Most critical features, based on insights from The Flybook users:
All The Flybook features
Features rating:
The Flybook alternatives
The Flybook
Starting from
No pricing info
TripWorks
Starting from
No pricing info
Bókun
Starting from
49
Per month
FareHarbor
Starting from
0.01
One-time payment
The Flybook pricing
Value for money rating:
Starting from
No pricing info
User opinions about The Flybook price and value
Value for money rating:
To see what individual users think of The Flybook's price and value, check out the review snippets below.
Robert W.
Manager
Celie D.
Operations Manager
The Flybook integrations (13)
Integrations rated by users
We looked at 64 user reviews to identify which products are mentioned as The Flybook integrations and how users feel about them.
Integration rating: 5.0 (1)
“We are able to attach waivers right to bookings, saving the need for paper waivers. We know who all was involved in every rental.”
Lindsey W.
Owner
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
The Flybook customer support
What do users say about The Flybook customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of The Flybook customer support.
Widespread user sentiment highlights responsive and attentive customer support that quickly addresses questions and issues.
A significant portion of users appreciate the team's willingness to listen, accommodate custom needs, and provide ongoing assistance.
Broad user base values the helpful onboarding process and continuous support during both setup and daily operations.
Support options
Training options
To see what individual users say about The Flybook's customer support, check out the review snippets below.
“The support team is awesome and also quick to respond.”
Robert W.
Manager
“The customer support is the best part of the software.”
Sami S.
Assistant Director of Operations
The Flybook FAQs
The Flybook has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business
These products have better value for money
Q. Does The Flybook support mobile devices?
The Flybook supports the following devices:
Android, iPhone, iPad
Q. What level of support does The Flybook offer?
The Flybook offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum
