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Phorest vs Fresha Comparison (2026)

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Good recommendations?

Phorest logo

Phorest

Fresha logo

Fresha

Overview

Phorest is barbershop and salon management software for growth-focused businesses, combining bookings, payments, client management, marketing, loyalty and reporting to reduce no-shows, grow client spend, improve retention and support single or multi-location growth.

Fresha is the world's leading online booking software for the beauty and wellness industry, including spas. Boost your sales and attract new clients with an all-in-one solution for salons, spas, barbers and therapists.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.95

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

431

5

4

3

2

1

372

38

11

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.8

1.4K

5

4

3

2

1

1.2K

99

24

7

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“The price is higher than all other platforms similar, I feel like if I have two locations we should be able to split sms msgs between both locations, I’m paying for them already and if I don’t use all in one location I should have ability to use at other location.”
AR

Andrea R.

Owner

“Online booking has been great and the fact that we can requests deposits for first time client's and also give them a policy notice for no/shows-late appointment.”
MM

Mario M.

Salon owner

“The ease of use, keeping track of clients history, notes, the chat feature in the desktop version, and the quick response from support if I need help with anything.”
CQ

Christina Q.

Owner Operator

Pros

“I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same.”
CB

Catherine B.

Business owner an aesthetician.

“I wasn’t aware about this issue because normally small amount processing was working fine, until we had a more premium service like hair extensions required payment over $1000 and client did a runner, after that I realised we won’t be able to charge her.”
KW

Kay W.

Manager

“It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product [sensitive content hidden] and tech support.”
PT

Pamela T.

President

Cons

“The only thing I wish I could fix about phorest is that phorest should automatically email the account holder when the inventory drops below the minimum quantity.”
HS

Hailey S.

Owner

“The price is expensive, especially like I am one person and I pay $85 or something like that monthly so that’s lots for one person but as a group in Salon is a good price but not for me”
FD

Felor D.

salon Davachi by Felor

“some reports are a bit confusing, like the retention report. when you archive a guest, they still have the availability to book, but wont show on the appointment screen until you unarchive them.”
AA

April A.

salon leader and marketing director

Cons

“Unable to add two therapists to one appointment, latest pricing structure is far to expensive and unfair on very small businesses.”
SP

Suphotjana P.

Operations Manager

“Fresha can have some bugs or issues in its booking system at times, including error messages or blank screens.”
AT

Andie T.

Student

“I follow Fresha’s own advice by sending my direct booking link, yet the system still flags client as new marketplace clients. Despite clear evidence, support refuses to refund the fees, citing rigid policy and technicalities.”
CN

Catherine N.

Holistic Therapist

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features84
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Generative AI
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Store
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Reviews Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Stock Management
  • Task Scheduling
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Wait List Management
  • Website Integration
  • Total features97
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Generative AI
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Store
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Price/Margin Management
  • Promotions Management
  • Ratings/Reviews
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Reviews Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Stock Management
  • Task Scheduling
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Wait List Management
  • Website Integration

Integrations

  • Total integrations1
  • Instagram
  • Meta for Business
  • Total integrations1
  • Instagram
  • Meta for Business

Alternatives

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