Pipedrive vs HubSpot Sales Hub Comparison

The layout which was similar to Trello for the sales process was amazing. And that is what sold me on trying the software. And I have to say, it works great.

The software did not feel as fast as what I came from (Pipelinedeals) and what I went to (Hubspot Sales). Page load times and speed of navigation is super important.

The best thing about Pipedrive is that it's extremely fast (compared to other tools, such as Hubspot, for instance). Our Sales reps can work very efficiently, finding whoever they need or handling their activities.

The Marketing automation part is not as developed as in Hubspot, for instance, and you may need to work with integrations to do all you need, depending on your business size and needs.

Pipedrive is helps alot, it is very easy to get started, an excellent software for small and medium sized businesses just like us when we first started, it saves us alot of time with its templates and there are group emails and workshops that are actually automated

Despite having all the advantages I find pipedrive to be slow as compared to other softwares that are taken as its direct competitors.

Affordable pricing, keeps you on top of your customers and all activities tied to them, great follow up activity tracking so no deal ever slips through your fingers

Lacks integrations and flexibility. A company will probably outgrow it eventually when you want to advance the connection between your marketing funnels tracking into sales and support

There are a lot of great features compared to HubSpot if your team is specifically looking for a sales enablement solution. If you have multiple pipelines for different teams or business units then I would definitely recommend it.

When we first started using this it didn't have as many integrations with other programs we used so it was creating additional processes. Today it does have more support for different partners, but today you need more than a sales pipeline to close deals.

Pipedrive is super sales-oriented. It is analytical, clear, and easy to use. It has amazing automatization features for outbound sales.

The deploy was a lot harder than expected. The pricing is a bit salty as well.

Quick and efficient sorting for current and prospect clients

Duplication clients are not automatically marked, which in the fitness industry would save loads of time

Reporting functionality seems better than HubSpot.

Support when they're having server issues, which is all too often.

Nathan, thank you very much for your feedback! We will make sure to forward it to our dedicated teams.

Interesting solution with a simple interface and reasonable pricing plans. An ideal solution for a SME with simple business flows.

Lacks advanced automation in comparison with more expensive HubSpot.

Easy to learn, easy to implement, UI is decent

Many pay to use plugins, not the easiest to understand how everything ties together.

Pipedrive is very straightforward to use, the Pipedrive automation is the best it helps me automate my flow. When we started using it we loved it because it had fewer features than most competitors, but the features it had worked better.

Limited filters- As comparison with other systems in market.

Ease of use Great interface

No full e-mail support Cannot get companies information by itself, such as Hubspot. I hate the fact that there is no way to make emails available for 2 users in both their inbox. For example we have some e-mail addresses that are general such as sales@.... it would be nice if everyone that worked in sales had access to see these emails in the inbox and not just in the deals.

Very intuitive CRM, with solid integrations with other apps through Zapier.

The licence is not cheap and it was difficult to migrate data seamlessly from one pipedrive account to another.

- übersichtliche Benutzeroberfläche - leichte Nutzung - auch für kleinere Betriebe erschwinglich

- nicht so viele Marketingtools und Automatisierungen wie andere Tools (sieht z.B. Hubspot)

Being a Frequent user of CRM such as Salesforce, Asana and Hubspot to name a few, Pipedrive is the one custom-made for small teams and to drive sales ahead than others. Stratagies are made more efficient and outcomes are positive. convenient to use and manoeuverable to pass through steps.

It forces user to avoid e-mail, communication and messages as an anti-avoidance to push through steps. It can be less Stubborn.

Pipedrive was something we did a free trial on when we were focused on building our inside sales team. Was really intuitive, I really liked it. A lot. Honestly we'll probably go back to them eventually. Hubspot's free version just suffices for the time-being.

It didn't have as generous of a "free" tier as Hubspot does. But that isn't necessarily a bad thing, per-say. In our early stages, we just haven't been able to justify switching. But I do like it better than Hubspot.

This CRM is down to earth, it allows you to easily follow your own customized sales process and maintain a good insights in regards to objectives, targets, deals getting old, etc. The Dashboard is a great way to maintain great visibility to the areas where you need the most attention.

There is no hierarchy levels and this makes it difficult to use when you have several sales managers and each sales manager has sales people under them. The current setup does not allow to create groups or similar. Huge need in the sales field.

I realized I had a bunch of emails dying in my inbox. Pipedrive helped me get them out of there easily and made sure that I was following up on them regularly. The very first day I used it I followed up on a deal that was languishing in my inbox and I got a project out of it. It is easy to use.

Not as fully featured as Hubspot but a lot cheaper and handles my most important tasks.

The look and feel of Pipedrive is very modern with a great layout. Easy to use and keeps sales processes up to date.

It is very sales-centric. There are better alternatives for non sales people. Otherwise nothing negative to say.

The CRM is pretty finnancially driven, for every opportunity you add, they calculate gains and losses to your company. Also, it's very easily implemented by anyone in the commercial team. Reports are easily generated online.

It's not a complete platform from the perspective of marketing/sales joint. You can only handle sales demands there.

This is an affordable software that does a great job considering the low cost

It's not as advanced as software like Hubspot - but can't complain when it is drastically less expensive

Easy to use - our sales people hated our previous CRM and didn't use it; however they have completely embraced Pipedrive within days of it being introduced, and its starting to make a real difference in terms of deal visibility, increasing sales activities, and making more sales. Highly recommend it.

Not much. There are a few small features that could speed up configuration - for example copying pipeline setups, grouping pipelines into groups. But these are minor suggestions...On the whole, the system does what its meant to do in a simple and efficient way.

-Very clean product-Great UI - very intuitive -Does a good Sales CRM for companies trying to start their Sales process-Decent reporting

-Does not compare to the current market leaders - SF, Hubspot etc-Not for heavy lifting-Advance reporting not available

Hi Joshua, Thank you so much for taking the time to share your experience! We will make sure to forward it to our dedicated teams. If you need any help, please reach out to our Support Team. They will be happy to help!

It was an OK CRM for our small company however, it was not worth the price especially with free softwares out there.

The price was the main detractor. There really wasn't much gain for the price compared to Hubspot or Zoho.

Great tool optimized for smaller sales organizations with tons of sales activity.

Some reporting and lists were a bit harder to create due to logics. Missing hardcore marketing functionality like Hubspot.

It's extremely easy to use, and Hubspot Sales Hub was what we needed. Easy to create pipeline stages, lifecycle stages, and activities.

The only con I found is that there is no real way to connect to marketing hub to communicate lead scoring or lead grading. We had to do that manually.

Integrated with the rest of Hubspot

It is over built and updating information is clunky

Easy to useUX/UI is greatCustomer support and community helps a lot on day by day doubts and problemsAll leads/customers history/journey in just one system

Can be improved with AI to provide more valuable insights Lacks of native integrations (no paid add-ons) with tools that almost every company uses like Whatsapp, LinkedInData analysis could go far to more complex data analytics, dashboards and insights

HubSpot überzeugt uns in puncto Sales besonders dadurch, dass man viele nützliche Automations und workflows einbauen kann, die uns bei unserem alten CRM (pipedrive) fehlten. Trivial aber für uns entscheidend: eine gute Lead Rotation. Heißt bei uns werden Sales Reps automatisch den Deals zugeordnet nach einer Logik die wir aufsetzen können.

Absolute Kleinigkeit, aber mega mega nervig bei HubSpot ist die Zuweisung von Ereignissen zu Kontakten Deals Unternehmen etc. HubSpot lernt nicht dazu. Heißt: macht man in einem Deal einen Call aus dem Tool heraus, muss man danach selbsständig anwählen, dass der Call sowohl für Deal, als auch Unternehmen, als auch Kontakt gespeichert wird. Von alleine speichert es Hubspot nur z.B. im Deal und wenn man über den Kontakt navigiert, wäre der Call von selbst nicht sichtbar.