PremierWireless Pricing, Features, Reviews & Comparison of Alternatives

PremierWireless

Cloud-based point-of-sale software for wireless retailers

4.46/5 (25 reviews)

PremierWireless overview

PremierWireless is a cloud-based software platform customized to suit the specific business management needs of wireless retailers. Available bundled alongside associated point-of-sale (POS) hardware terminals and peripherals, PremierWireless spans POS transaction tendering, resource management, plus customer loyalty and inventory management features – all augmented by business intelligence support. Process transactions involving cash, store credit or check while acknowledging wireless plan and accessory selections. Retailers can also perform price checking, serial number tracking and process product returns or rebates. Other POS tools include a used phone handset serial number convertor plus integrated Customer Relationship Management and additional payment processing.

PremierWireless also caters for single stores or multiple outlets with broad inventory management features for tracking stock, assets, product returns and exchanges. Suggested ordering keeps inventory levels replenished, while daily scan audits aid stock security and report inventory movements. Additional features include the ability to setup, implement and manage customer loyalty programs via customizable discounts and rewards schemes, plus email/SMS messaging for distributing promotions and bill payment reminders.
www.mypremierwireless.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
PremierWireless screenshot: PremierWireless showing customer management featuresPremierWireless DemoPremierWireless screenshot: PremierWireless showing dashboard widgetsPremierWireless screenshot: PremierWireless showing order management featuresPremierWireless screenshot: PremierWireless showing reporting featuresPremierWireless screenshot: PremierWireless showing used phone management featuresGetting Started with PremierWireles Video #3 (3 of 4)

PremierWireless reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.6
  4.6
Eddie Montgomery

Eddie at Star Wireless

Reviewed 2014-05-11
Review Source: Software Advice

Pros
We just switched over because of their integrated Loyalty Program. We had been using a Loyalty Program that wasn't a part of our Point of Sale program. Since we have a number of stores, we wanted our customers to be able to come into any of our stores and get points for their purchases. We wanted a way to be able to give more points for accessory sales and fewer points for bill payments. None of the other POSs that we looked at allowed us to control the giveaways based on profitability. Also, this program has key chain scan cards, so our customers see our name every time they start their cars. Another benefit for us is the role configuration, which has given us a lot of freedom and control as to who we want to be able to do which duties.

Cons
When we switched over from our past Loyalty Program, based on the past vendor, we were not able to credit the customers with past purchases. We had given customers a free accessory after any five visits (which, in some cases, had not been very profitable for us), and now we switched over to giving loyalty points. It is an entirely different Loyalty Program, so we couldn't credit past purchases.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hugo Gonzales

The Best Software for a MetroPCS dealer

Reviewed 2014-06-06
Review Source: Capterra

Ease-of-use: The Qpay integration couldn't be any easier for my reps. It's a full integration and there is no room for error by any of my reps. Functionality: My needs are completely met by PremierWireless. Their customer support is always there when I have a question. Product Quality: The quality of this Point Of Sale is outstanding. It's very modern and fresh. Customer Support: I have never used a Point of Sale where the techs actually answer the phone, so this is refreshing and saves me time. My reps can just access tech support right in the software. Likes Best: Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs. Likes Least: There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now. Recommendations: Utilize the 14-day free trial. Anything free is hard to come by, so it's refreshing that PremierWireless give you time to play around with the software.

Rating breakdown

Ease of use
Customer support

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Sofia Padilla-Casto

Premier wireless

Used occasionally for 2+ years
Reviewed 2018-12-26
Review Source: Software Advice

Pros
I used to work for this company and they had great benefits, pay, training was excellent and team leaders were always there to have my back if I was dealing with disgruntled customers.

Cons
However, sometimes my hours would randomly be cut instead of working a 40 hour week it be a 20 hour week and that was hard especially when I'm supporting my family.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Hugo Gonzales

The Best Software for a MetroPCS dealer

Reviewed 2013-12-11
Review Source: Software Advice

Pros
Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.

Cons
There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yana Simon

Great Product with a Great value!

Reviewed 2016-06-24
Review Source: Software Advice

Pros
I think the product is very useful, very well designed and easy to use, the only thing I would add is maybe more filters that would allow you to search. I needed help earlier this week and in a short timing I was taking care of - amazing tech support!

Cons
It meets all of our reporting needs, however the reporting still needs some work, but they are working on some new reporting options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PremierWireless pricing

Pricing options
Free trial
Subscription
View Pricing Plans

SOFTWARE:

Contact sales team for custom quote

HARDWARE:

Bronze Package: $1,059.99
Silver Package: $1,299.99
Gold Package: $1,749.99

PremierWireless features

CRM Integration
Customizable Reporting

API (357 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (158 other apps)
Automatic Notifications (194 other apps)
Calendar Management (180 other apps)
Custom Fields (146 other apps)
Customer Database (151 other apps)
Customizable Branding (191 other apps)
Customizable Templates (165 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (209 other apps)

Videos and tutorials

Additional information for PremierWireless

Key features of PremierWireless

  • One stop tender transaction for cash, credit and checks etc
  • Full integration with associated POS hardware solutions
  • Inventory tracking of store assets, returns and exchanges
  • Customer Relationship Management tools within POS module
  • Inspire customer loyalty with custom discounts and rewards
  • Manage employee resources with working time management tools
  • Identify Business trends for improved budgeting etc
  • Remind customers on due bill payments etc
  • Send promotional materials electronically to customers
  • SMS messaging capabilities for customer communications
  • Online real-time and fully customizable reporting
  • Improve sales performance using dashboard-based BI data
  • Facilitates single or multi-store setup and management
  • Identify trends to support improved store budgeting
  • Suggested ordering to maintain stable stock inventory
  • Identify sales trends & top sellers to motivate employees
  • Permission-based administration
  • Inventory transfer management between stores
  • Serial number converter
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Benefits

Centralized cloud-based system with POS features including transaction tendering, Customer Relationship Management, price checking and payment processing.

Resource management tools for clocking employees, allocating resources, identifying sales trends for performance metrics and applying carrier commissions.

Inventory management for recording assets, stock, product returns and exchanges plus order suggestions, inventory auditing and conducting store transfers.

Features for setting up and administering customer loyalty programs, plus options for customer communications via scheduled email or SMS.

Leverage Business Intelligence with permission-based admin, multi-store setup, sales dashboards, budgeting trends and real-time customizable reporting.