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Venmo Pricing, Features, Reviews and Alternatives

Venmo product overview

What is Venmo?

Venmo is a digital wallet and payment gateway that allows customers to make payments and transfer money via mobile device. Businesses are able to offer a new social currency to a mobile-first audience, as well as generate exposure for the brand as users share their purchases on the Venmo feed.

Key benefits of using Venmo

  • Brands are able to generate exposure as users share their purchases with friends or contacts via the Venmo feed.

  • Venmo helps users stay in control of what they owe, what others owe them, and what they've bought.

  • Organizations can allow customers to pay them as easily as they pay their friends, with fewer taps and a speedy checkout system.

  • Venmo safeguards payment information using data encryption, enabling customers to securely pay contacts and transfer money to bank accounts.

  • Customers are able to find contacts automatically by syncing their Facebook account or phone contacts, and split and share payments.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Phone Support
    FAQs/Forum

    Training options

    Documentation

    Venmo pricing information

    Value for money

    4.8

    /5

    8.6K

    Starting from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Venmo features

    Functionality

    4.6

    /5

    8.6K

    Total features

    17

    4 categories

    Most valued features by users

    Reporting/Analytics
    Debit/Credit Card Processing
    Mobile Access
    Electronic Payments
    Customer Engagement
    Data Security
    Mobile Payments
    Point of Sale (POS)

    Functionality contenders

    Venmo users reviews

    Overall Rating

    4.8

    /5

    8.6K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.15/10
    Rating distribution

    5

    4

    3

    2

    1

    6,932

    1,315

    263

    67

    36

    Pros
    Makes for easy transfers in or out of my bank account and customer service is AMAZING. Customer Service is also available through chat, and I LOVE that.
    I love Venmo and would recommend it to anyone who needs an easy way to send or request money. I have found it to be more user friendly than PayPal and other similar products.
    The app is super easy to navigate and also is great for paying friends, because there is no fees like with paypal. The app is super inexpensive and an even be completely free if used a certain way.
    Cons
    It is still hard to find our business even with the exact handle and there is no way to retract a payment if sent to wrong person. That's a little nerve racking if a client gets our @name wrong.
    I understand from security reasons, but it is annoying. Apparently it is possible now, but has been a pain to figure out.
    There is a potential of 'abuse' in that the transactions are irreversible. Also, the default setting is 'public.

    Overall rating contenders

    Overall Rating

    Venmo is king

    Reviewed 9 months ago

    Transcript

    Charron S.: Hi, my name's Charron, I'm an owner. And I give Venmo five out of five. If you want more...

    JD
    AvatarImg

    John D.

    Structural Engineer

    Civil Engineering, 10,001+ employees

    Review source

    Overall Rating

    Venmo for Business

    Reviewed a year ago

    Transcript

    John D.: Hi, hi there. My name is John, I'm the CEO of a fitness and wellness program and company, and...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Venmo me

    Reviewed 9 days ago

    Venmo has become part of my life. A great way to get paid for services and transfer money between friends

    Pros

    You know a company/ software is doing something right when they become a verb. I don't say "transfer me money electronically" I say venmo me. I think that says it all

    Cons

    Having to pay for a quick transfer, but I can live with it.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Easiest way to send money!

    Reviewed 6 days ago

    Overall I have had a great experience with Venmo. This was one of the only apps who accepted and linked to my prepaid bank card. Most softwares would require you to have a bank account to send and receive money. Venmo is super easy and accessible. They have saved me so many times where I had an emergency and needed to have my mom send me $ ASAP. I still use this app weekly to this day!

    Pros

    I use this app to pay my rent and to send money to friends and family. There is a really cool feature that allows me to decide if I need my money right now for a small fee or in 3-5 business days for no fee. I have never came across an issue to where the instant transfer did not go through. I can't tell you how important it is to get your money ASAP when you have an emergency and Venmo always came through for me! It's so easy to manage I was able to teach my mom over the phone how to manage the software.

    Cons

    Recently the fee's for this app have gone up. I don't like that they are basing it off how much you are sending/receiving. It should be the same fee overall. Increasing the fee just makes me want to use the free money transfer apps such as Zelle. Also instead of rewarding users for sending money and using the app, they have a limit. For example if I send $ more than 5 times a week they start adding an additional fee.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Do Not Use Venmo!

    Reviewed 2 months ago
    Pros

    You can pay people quickly. There are no other pros.

    Cons

    I purchased concert tickers from a Venmo user after they had offered them on Facebook. I investigated the person before purchasing and felt like they were legitimate. Turns out, they were a scammer so I spent over $400 using the balance I had on my Venmo and did not receive the tickets. I IMMEDIATELY called Venmo to try to get my money back. The first Customer Service representative that I talked to...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Top Tier Payment Services

    Reviewed 3 months ago
    Pros

    what I like most about this software compared to other payment services is the user interface as well as the reliability. I have also used Cash App and PayPal. PayPal is just as reliable, but the interface is quite boring and not as interactive. Cash app is similar but it is not the most reliable, as it is easy for people to make several and several accounts. It is overall quick and convenient and my go-to for paying my friends back.

    Cons

    I am not sure if this has always been a thing or it is recent, but I have been having this issue where when I go to pay someone and I have funds in my Venmo account but it is not enough. I expected to take from the Venmo account and then withdraw from my bank or card. I think that sort of feature would be nice rather than having to either wait 1 to 3 days for your funds or having to pay a fee

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Venmo....naw im good thanks

    Reviewed 2 months ago

    I wouldn't say it has been totally bad because i am grateful to have been able to use the services at one point but overtime with more options available and changesin their policies infeel there are better alternatives available.

    Pros

    I liked the fact that initially it was a good replacement for cash app.

    Cons

    Their security systems are all over the place. I cant even begin on the loopholes they have in validating your account..customer service is atrocious.

    Venmo FAQs and common questions

    Q. What type of pricing plans does Venmo offer?

    Venmo has the following pricing plans:
    Pricing model: Free


    Q. Who are the typical users of Venmo?

    Venmo has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Venmo support?

    Venmo supports the following languages:
    English


    Q. Does Venmo support mobile devices?

    Venmo supports the following devices:
    Android, iPad, iPhone


    Q. Does Venmo offer an API?

    No, Venmo does not have an API available.


    Q. What other apps does Venmo integrate with?

    Venmo integrates with the following applications:
    Meta for Business


    Q. What level of support does Venmo offer?

    Venmo offers the following support options:
    Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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