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Venmo
Digital wallet & mobile payment gateway
Last updated: November 2024
Venmo - 2024 Pricing, Features, Reviews, & Alternatives
Table of Contents
Starting from
Free
Alternatives with better value for money
Venmo's key features
GetApp's analysis of 1134 verified user reviews collected between July 2021 and October 2024 identified Venmo's most critical features and how it performs according to users.
Reviewers appreciate Venmo's mobile access capabilities. They find it convenient to check account balances, send and receive payments, and manage transactions on the go. Users report that the mobile app is well-organized and easy to use, allowing them to perform transactions quickly and securely. They highlight the ability to use Venmo on various devices, including smartphones and tablets, which enhances flexibility and productivity. Many users mention the convenience of using QR codes for payments and the overall accessibility of the app. Of the 216 Venmo users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.
Reviewers indicate that Venmo's mobile payments feature is highly valuable. They appreciate the ability to send and receive money instantly from anywhere, which is particularly useful for businesses and personal transactions. Users highlight the convenience of processing payments without needing physical cash or cards, and they enjoy the social aspect of labeling transactions with messages or emojis. They also mention the security benefits, such as not having to share financial information over the phone. Of the 515 Venmo users who gave detailed accounts of their use of Mobile Payments, 97% rated this feature as important or highly important.
Users report that Venmo's payment processing is efficient and reliable. They appreciate the quick and easy transfer of funds, whether sending money to friends, family, or clients. Reviewers mention the convenience of linking bank accounts, credit cards, and debit cards to fund transactions. They find the QR code capability for payments particularly useful. However, some users have experienced issues with account freezes and delays in transferring money to linked bank accounts. Of the 247 Venmo users who gave detailed accounts of their use of Payment Processing, 97% rated this feature as important or highly important.
Reviewers feel confident in Venmo's data security measures. They highlight the use of encryption, two-factor authentication, and multi-factor authentication to protect user information. Users appreciate the platform's ability to flag unusual transactions and verify new payment sources. They also mention the option to make transactions private and the overall trust Venmo instills in its users. However, a few users have reported issues with account freezes and lack of support in resolving security concerns. Of the 559 Venmo users who gave detailed accounts of their use of Data Security, 96% rated this feature as important or highly important.
Reviewers appreciate Venmo's online payment capabilities. They find it easy to make and receive payments through the app or via the Venmo debit card. Users highlight the convenience of using Venmo for various transactions, such as paying rent, utilities, and online purchases. They also mention the integration with select online merchants and the ability to link Venmo accounts to other payment platforms. However, some users note that Venmo is not as widely accepted as PayPal for online retail. Of the 496 Venmo users who gave detailed accounts of their use of Online Payments, 91% rated this feature as important or highly important.
Reviewers indicate that Venmo's debit and credit card processing is convenient and efficient. They appreciate the ability to link multiple cards and bank accounts to their Venmo account for seamless transactions. Users highlight the ease of connecting cards and the quick processing of payments. They also mention the Venmo debit card, which allows for in-store purchases and provides rewards. However, some users have experienced issues with certain cards not being accepted and account freezes. Of the 402 Venmo users who gave detailed accounts of their use of Debit/Credit Card Processing, 87% rated this feature as important or highly important.
All Venmo features
Venmo awards
Venmo alternatives
Venmo pricing
Value for money
4.8
/5
9.1K
Starting from
Free
Venmo support options
Typical customers
Platforms supported
Support options
Training options
Venmo reviews
Overall rating
4.7
/5
9.1K
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.13/10
7.3K
1.4K
295
81
57
Venmo FAQs
Venmo has the following pricing plans:
Pricing model: Free
These products have better value for money
Q. Who are the typical users of Venmo?
Venmo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Venmo support?
Venmo supports the following languages:
English
Q. Does Venmo support mobile devices?
Venmo supports the following devices:
Android, iPad, iPhone
Q. Does Venmo offer an API?
No, Venmo does not have an API available.
Q. What other apps does Venmo integrate with?
Venmo integrates with the following applications:
PayPal, Braintree
Q. What level of support does Venmo offer?
Venmo offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum