Purplepass vs Showpass

Eventbrite

TicketSource

Beyonk

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

Beyonk’s Visitor Centric Ticketing™ delivers the best shopping experience for your visitors—seamless, branded, and optimised to boost revenue. 

With faster checkouts and 30% less drop-off, customers book with ease, increasing order values and driving repeat visits.

Co-Owner

Most importantly, any time I need any assistance, their support team answers quickly and helps me figure out what I need efficiently.

Assoc Prof & Chair, Producer

We use this for our Mainstage Season, and their customer service is excellent, we pass along the service fees so all the benefits are actually free to us.  

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Admissions Management

Alerts/Notifications

Alumni Management

Artist Management

Attendance Management

Attendance Tracking

Attendee Management

Attendee Segmentation

Badge Printing

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Calendar Management

Class Scheduling

Commenting/Notes

Communication Management

Confirmations/Reminders

Contact Management

Contract/License Management

Credential Management

Credit Card Processing

Cross Selling Functionality

Customer Data Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Drag & Drop

Dynamic Pricing

Electronic Payments

Email Marketing

Email Reminders

Employee Management

Event Calendar

Event Management

Event Scheduling

Event Ticketing

Event Tracking

Fee Management

Floor Plans & Maps

For Film Festivals

For Higher Education

Forms Management

For Music Festivals

Group Registration

Guest Accreditation

Guest List Management

Guest List Search

K-12

Kiosk Ticketing

Lead Capture

Marketing Automation

Mobile Access

Mobile Alerts

Mobile Ticketing

Multi-Currency

Multi-Event

Multi-Language

Online Payments

Online Registration

Online Ticketing

Onsite Registration

Onsite Ticketing

Personalization

Point of Sale (POS)

Print-at-Home

Promotions Management

QR Codes

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Reserved Seating

Role-Based Permissions

Sales Reports

Sales Trend Analysis

Season Tickets

Seating Map

Self Check-In/Check-Out

Self Service Portal

SMS Reminders

Social Media Integration

Social Promotion

Staff Scheduling

Support Ticket Management

Survey/Poll Management

By industry, Purplepass reviewers are most commonly professionals in entertainment (27%). The most frequent use case for Purplepass cited by reviewers is ticketing (96% of reviewers).

Users and use cases

Purplepass is a ticketing solution offering key features such as ticket reservations, customer data management, and barcode/ticket scanning, among others.

Proprietary

Purplepass

iPad

Linux

iPhone

Windows

Android

Web-based

Chromebook

Showpass

Brown Paper Tickets

Ticket Tailor

TicketSpice

Online Sales - For-Profit

 Online Sales - Non-Profit

Admissions

One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly.

Academic Administrative Assistant

What I like and appreciate the most is our rep, [sensitive content hidden]  PurplePass has worked very well for our Performing Arts Department and allowed us to easily manage our ticket sales and reporting.   But in the event of any problem or issue, [sensitive content hidden] has made every experience painless.  

It Chair

Inserting images within the content of the description of events requires an outside hosted file structure to import from.

Board Member and Box Office Manager

Purplepass has been an amazing value for the money, and as a smaller community non-profit orchestra we are fortunate to have found them. Because of Purplepass, we are able to offer our patrons reserved seating & season tickets with easy PDF delivery by email.

Programming Director

Best of all, the cost to our organization is zero, Purplepass service fees are minimal and can be absorbed by your organization or passed along to the audience member, so we just adjust out pricing to offset those small costs.

Music Director and Producer

They make it so easy to set-up events, help solve problems when we want to make changes, communicate quickly via phone or email, and provide excellent customer service to our patrons.

Membership Chair

We simply generate an email list to advertise upcoming events, and we see immediate results in our ticket sales on the following days.

Executive Director

We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched.

Founder Creative Director

Setting up events is intuitive and quick, and the platform offers great flexibility in customizing ticket types, pricing tiers, and event details to suit our unique needs.

Director of Theatre

Social media links, mass mailings, and robust data reporting are just a few of the services provided by the PurplePass platform. While no ticketing system is perfect, the PurplePass system, along with the technical support that they provide, has proven to be an invaluable asset to my Theatre program.

We are a venue primarily rented by independent producers, so we have a unified account and page for al events happening at our space, but can easily assign self-service permissions for our clients and get ticket settlements sent to them directly.

Owner

I have been using Purplepass for over 6 years now for all of my pro wrestling events at Immortal Championship Wrestling and I could not ask for an easier, more professional transaction with purchasing tickets than Purplepass, ontop of that I always use their online ticketing sales for the events as well which is just as easy to set up and professional looking as the physical tickets!

Director of Student Productions

We ran into a couple of people who wanted to make partial refunds (like they bought 5 tickets but only needed 3) and we had to refund the entire order and make them purchase the seats they wanted again, as there isn't currently a way to do that. If there were a slightly easier way to give refunds and make exchanges (that was a little difficult to navigate at first as well!)

Tour Manager

We travel the country putting on performances in dozens of venues and the Purplepass platform makes it possible for us to sell reserved seats at multiple price points in an incredibly user friendly seating map based purchasing experience.  

The only issue we had was tha amount of banks that flag purple pass and do not allow cards to purchase via their website initially.

Annual Giving, Donor, and Alumni Engagement Coordinator

They are also willing to train new users on aspects of the platform, which makes it easier when there is staff turnover.

One of the standout features for us has been their ticket scanning device, which has made on-site check-ins much more efficient.

Digital Media Coordinator

It makes it easier for customers to see all the information they need about our event.

Director, Theatre and Operations

The only thing I wish they had was the ability to have more than one user per account.

Our rep [sensitive content hidden] is so responsive and I never wait more than 24 hours for a resolution to an issue or help with something.

He is there to walk us through being able to set up our event ourselves, help when needed and offer excellent solutions.  

In addition, the PurplePass team has been especially helpful during a transition between ticket sales personnel, providing personalized training for my new ticket sales person.

Ticket Management

During our events and the planning of them, the event ticketing has been seamless.  

Board Member

Purplepass provides a comprehensive end to end ticketing platform for our non-profit's needs.

I was able to customize everything from ticket types to seating options without feeling overwhelmed.

His guidance and his patience has helped so much when I needed to learn everything almost overnight to cover for our Box Office manager who had to go out on a lengthy medical leave.  

President

We checked many other ticketing software companies, but when it came to service none could compare to Purplepass.

Managing Director, Performing Arts Center

Every feature request we've discussed with them has either been implemented, they're working on, or they've been able to create custom solutions to acommodate our requests.

I loved being able to accurately tract the progress and all the logistics of tickets being sold.

We are in good hands and the stress of ticketing or equipment issues is far less than any other product we have used previously.  

Admission scanning process is easy to teach volunteers in less than 5 minutes!

We’ve been using Purplepass for over three years now to manage ticketing for our dance showcases, which regularly draw close to 1,000 attendees—and we couldn’t be happier with the experience.

Assistant to the Division of Fine Arts

We love that our events are customizable with our artwork and descriptions, ticket prices, etc.   Customer service is amazing!

Administrator

Setting up event pages is quick and simple. Since we switched, keeping track of ticket sales and managing comp tickets has been way easier.

The customer service from our account representative, [sensitive content hidden], has been nothing but stellar!  

Production Manager

The interface is also intuitive and integrates with our merchant account seamlessly.

Planetarium Director

We've been using it for years to run our planetarium shows for our local community.

Marketing Manager

My overall experience with Purplepass has been great all around. If there is a problem, I will contact my rep about it and there is always a fast response back with reasoning or a solution.

My needs were fairly complex, at least they were in my eyes as I had several categories of customers who needed to receive discounts at a variety of different rates.

On the back end, creating events is a really straightforward procees, with the ability to customize a lot of features.  

Administrative Manager

Set up is more complicated than just filling in Show Title, Ticket Price, and Dates.

Personal trainer and coach

I did receive a master list of all tickets sold but was still unsure how I would be able to scan them .

In the past with other ticket companies, we'd have a lot of emails and calls form people needing help with making their purchase, but this year we had hardly any at all.

I was so used to having to "fend for myself" before we found PurplePass, it took me a minute but have realized that I can rely on them to quickly respond to every ask I send their way and know that it's going to be done right the first time.  

The fact that someone is available the day of a concert (like a Sunday afternoon matinee) to help makes all the difference.

HUSD Performing Arts Center Manager

I have had the best experience with PurplePass. And I am glad that they are the sole and exclusive ticketing platform that my venue uses.

Purplepass vs Showpass Comparison (2026)

Purplepass

Showpass

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives