Quetzal Pricing, Features, Reviews & Comparison of Alternatives

Quetzal

iPad-based POS platform for boutique retailers

4.5/5 (16 reviews)

Quetzal overview

What is Quetzal?

Quetzal is an iPad-based POS system that offers boutique fashion, shoe and clothing retailers a single and centralized platform from which to manage payment processing, inventory, and customers. Incorporating eCommerce integration, employee gamification, customer tracking and ranking as well as advanced reporting and offline capabilities, Quetzal aims to provide users with a simple yet powerful POS solution.

With Quetzal, users can manage payment transactions, receipts and transaction history with users. Since Quetzal integrates with a number of leading payment processors including CardSmith and Moneris, users can handle Europay, MasterCard and Visa (EMV) payments alongside Apple Pay and NFC payments as well. Quetzal also supports integration with Shopify, thereby allowing users to create a Shopify hosted eCommerce store online. Moreover, Quetzal promotes user flexibility by enabling offline transactions.

To facilitate smart purchasing, Quetzal enables users to track customer activity and information in real time. Additionally, Quetzal’s advanced reporting and analytics tools intend to simplify purchasing activities by equipping users with valuable data on buying trends. Designed first for iPad, Quetzal offers users a native iPad application from which to access all of Quetzal’s features conveniently.

Pricing

Starting from
$75/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, Chinese (Simplified), French, German, Portuguese, Spanish
Quetzal screenshot: View customer profilesQuetzal POS TeaserQuetzal screenshot: Motivate employees with gamificationQuetzal screenshot: Manage multi-locations Quetzal screenshot: User-friendly POS systemQuetzal screenshot: Analyze business performance and sales trends

Quetzal reviews

Excellent
8

Very good
8

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.4
  4.9
Anonymous

Easy to use

Used daily for less than 6 months
Reviewed 2019-01-22
Review Source: Capterra

I think Wetzel is the perfect point of sale solution. And I would recommend it to everybody.

Pros
Quetzel Is very intuitive. It’s very easy for the staff to figure out how to use it and to problem solve which is excellent. The tools to work well To enter inventory, look up items, do transactions, etc.

Cons
If I had specific problems I would call [SENSITIVE CONTENT HIDDEN] who was always available or if not he would call me back immediately. [SENSITIVE CONTENT HIDDEN] would communicate well about how to solve a problem and move through solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mel Dutz

Great Start to a New Beginning

Used daily for less than 6 months
Reviewed 2017-04-21
Review Source: Capterra

After considering several POS systems recommended by consultants and well meaning friends, we chose Quetzal because they demonstrated a good understanding of the Canadian banking system and were able to integrate their services with our bank. We were also very happy to be able to use the system without being locked into a long term contract. Navigation through the system features was somewhat complex and a little overwhelming at the start. I do not think I could have learned how to use this POS without the help of an expert guiding me through it. The person helping me learn the new system was very patient to show me every detail and answered all my questions thoroughly. He did have to ask an expert at Quetzal for advice about some of my questions, but I got answers within a couple of minutes while we were still on the call together. I am very pleased with the level of support I have received so far (two weeks into the relationship) and expect things will continue to be great in the future.

Pros
Easy integration with the Canadian banking system and Moneris terminal services. Integration of all inventory offered in the storefront and on-line, managed in real time so on-line customers cannot see products that have already been sold in the storefront and storefront customers cannot buy products allocated to on-line purchases.

Cons
Many features are buried deep in the navigation menus. I will likely need help in the future to use some of the system features effectively.

Response from Quetzal


Mel, thank you so much for taking the time to write a review about our product. We take customer feedback seriously, and in one of our most recent surveys, we got a LOT of amazing feedback from customers like yourself. Today, is the start of a completely new version of Quetzal POS. It's 100% new and now is even simpler, plus can operate 100% offline.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Amanda Jenkyns

Customer service helps with any glitches. Very friendly and efficient - Daniel and Albert

Used occasionally for less than 6 months
Reviewed 2017-06-21
Review Source: Software Advice

Pros
I used the User Awards tab and hope that it comes back soon :( I also liked the goal thermometer and also hope that comes back. I enjoy the layout and ease for purchases

Cons
Our scanners do not work with the ipads and sometimes that can be frustrating. I'm sure our manager is working on this.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Amad Ebrahimi

Merchant Maverick - Professional POS Reviewer

Reviewed 2015-06-12
Review Source: Capterra

Quetzal is designed from the ground up for one specific group of customers: forward-thinking and stylish clothing and shoe retailers who have one to two locations with ambitions to open a few more. Any POS worth talking about is going to have great historical reporting with the ability to filter according to different criteria, and it's no different here: check out sales by product, by size, by color, by customer, by cashier, by date, by brand, by buy, by golly. In retail, as in life, those who forget history are doomed to repeat it, and Quetzal uses the historical data to help you with your future in the Reporting Metrics screen, specifically the 'What to Buy' report. Here again you can filter the report to whatever criteria you like, and the POS will report to you the 'velocity' at which each item sells, essentially the sales per day. Based on this rate, and how many you have in stock, it then calculates how many you need to buy if you want to stay in stock for the next 2 weeks, 30 days, or 2 months (your choice).These are the kinds of predictive tools that the big box stores use to make sure that they're spending only the money they need to spend, and reaping the most profit on what they spent; One final note about the reporting is that it's not just confined to the Reporting window. If you're looking at a customer profile, you'll see her complete spend history. With the Back Display, you can sync up any modern mobile device with your terminal to show each item and the running total in a customer facing display, as it's being scanned in. I don't really like giving out five stars, because there's the implication of perfection that comes along with that rating. Perfection is impossible, though, with two exceptions: cheeseburgers and air conditioning, and Quetzal is neither of these. But if I go back and look at some of the apps I've reviewed and given 4.5 stars, I find that Quetzal outdoes all of them. Sure, its scope is narrower, and it isn't right for every retail situation. But that's what makes it so good. The makers of Quetzal identified a niche they could serve, and then went ahead and served the hell out of it. At every level of app design, Quetzal stands above its competitors, from the way it implements the functions you know you need to the way it gives you features you didn't know you wanted. For those of you who own the type of shops Quetzal is targeting, this is the POS to check out.

Response from Quetzal


Amad,

Thanks for taking the time to review our products. It's only getting better : )

Rating breakdown

Ease of use
Customer support

Minimize review

Kris Nelson

Excellent customer service , Daniel Sanchez very available to help with any issues!

Used daily for 2+ years
Reviewed 2017-06-25
Review Source: Software Advice

Generally like the app/program . Customer service is excellent and always has been!

Pros
It's fairly simple yet does a lot. Any one who has iPad/smart phone will have no problem learning.!!

Cons
Store Credit Customer name is not on receipt/S C amount/balance does not show at time of payment ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Quetzal pricing

Starting from
$75/month
Pricing options
Subscription
Free trial
View Pricing Plans

Quetzal starts at $75/location/month.
Equipment is not included, but can be purchased through Quetzal POS.

Quetzal features

Activity Dashboard
Activity Tracking
Electronic Payments
Reporting & Statistics
Third Party Integration

API (415 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Data Import/Export (209 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)

Videos and tutorials

Additional information for Quetzal

Key features of Quetzal

  • Layaway management
  • Retail management
  • Touch screen
  • Pricing management
  • Customer tracking
  • Ad hoc reporting
  • Barcode scanning
  • Commission management
  • Report filtering
  • Customer accounts
  • eCommerce integration
  • eCommerce management
  • Electronic payments
  • History tracking
  • Inventory tracking
  • Label printing
  • Multi-location
  • Multiple user accounts
  • Offline access
  • Progress reports
  • Real time reporting
  • Real time updates
  • Returns tracking
  • Sales analytics
  • Sales reporting
  • Sales tracking
  • Search functionality
  • Third party integration
  • Activity dashboard
  • Discount management
  • Receipt management
  • Loyalty program support
  • Gamification
  • Retail inventory management
  • Sales trend analysis
  • Gift card management
  • Reporting & statistics
View All Features

Benefits

Quetzal facilitates offline use, allowing users to perform payment transactions anywhere.

Users can generate reports to analyze buying trends, providing businesses with useful information to help simplify the purchasing process.

Quetzal integrates with leading payment processors, ensuring users can handle different payment transactions easily.

Quetzal supports integration with Shopify, enabling users to create their own eCommerce store and promote online sales.

Quetzal functions on all web browsers as well as being available as a native iPad application, equipping users with a flexible POS platform.