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simpleERB Logo

Restaurant reservation and CRM solution

Table of Contents

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simpleERB - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

simpleERB overview

What is simpleERB?

simpleERB is a cloud-based restaurant reservation solution offering yield management, online bookings, CRM, and a GDPR mailing list whilst assisting to eliminate no-shows.

Facilities for multi-user access levels, unlimited areas, and tables that work on iPads as well as desktops via an internet browser. Manage online bookings via a widget from the website, social pages, and Google.

Combat no shows with email auto-reminders (SMS chargeable), cancellation policies/reasons, and card capture and payments on bookings with the secure payment integration premium feature. The payment integration also allows prepayments for booking offers/promotions or tickets for a special private event.

simpleERB payment integration with a partnered provider, allow restaurants to be PCI and SCA (PSD2) compliant when handling card/payments for all bookings types. All credit card transactions are processed using secure encryption, the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network. Partnered payment providers currently integrated are Stripe, RMS, and takepayments.

Inbuilt booking reviews, with comprehensive data reporting with an export facility. simpleERB is built to protect and secure the account's data. Whenever the data is in transit between the restaurant and simpleERB, everything is encrypted and sent using HTTPS. Data is encrypted at the restaurant and backups are encrypted.

Key benefits of using simpleERB

* Take and manage online bookings from; website, social media, Google
* Eliminate no-shows with card capture and payments on bookings with premium feature - payment integration
* Take prepayments or become ticketed for selectable booking offers / private events
* Customisable settings for booking yield management
* Multi-access, user and device use
* Auto email reminders (SMS chargable), cancellation policies/reasons
* View live booking cancellations
*Comprehensive data reports
* Handle coupon/voucher companies
* Monitor restaurant remotely as cloud-based system

Starting price

21usage based /
per month

Alternatives

with better value for money

simpleERB’s user interface

Ease of use rating:

simpleERB reviews

Overall rating

4.4

/5

10

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

6

2

2

0

0

Pros
“We find the ease of the product a great help with our reservations. Easy online reservations for customers.”
RS

Rachael S.

Assistant Manager

“Simple and easy to use for both customer and ourselves. It has to be one of the best value for money systems around.”
DC

Dunslay C.

Partner

“We love the different diary views that allow each user to choose their preference.”
DC

David C.

Director

Cons
“Seems to almost be 4 different bits of interface stuck together with gaffer tape. Customer management is basic to the point of ridiculous.”
DR

Damon R.

Owner

“Something logging on om my mobile doesn't work, so I have to reset and start again. Usually customer see me in the street and then ask to book a table which is then embarrassing as I can't log in.”
JH

Julie H.

Owner

“Also hate that when we run out of covers rather than someone contacting me and asking if we want to move up a tier, customers just can't book in, costing us heaps.”
AR

Alex R.

Owner

Who uses simpleERB?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Restaurants
Hospital & Health Care

Use cases

Reservations

simpleERB's key features

Most critical features, based on insights from simpleERB users:

Online booking
Payment processing
Booking management
Group reservations
Mobile access
Event scheduling

All simpleERB features

Features rating:

Booking notes
Customer history
Customer support
Website integration
Social media integration
SMS messaging
Reporting/Analytics
Reminders
Real-Time updates
Ratings/Reviews
Promotions management
Multi-Location
Email templates
Customizable reports
Customizable branding
Customer database
CRM
Availability management
Access controls/permissions

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simpleERB pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

21

Per month

Features included:

  • CRM
  • Booking management
  • Capacity management
  • Email / SMS booking reminders
  • Customer feedback
  • Realtime cancellations
  • Online widget bookings
  • Reserve with Google booking integration
  • Facebook / Instagram integrated bookings
  • Customer and booking data reports
  • Unlimited users / tables / areas
  • User access levels
  • Cloud based system
  • Android app available
  • iOS app available

Plus

47

Per month

Features included:

  • CRM
  • Booking management
  • Capacity management
  • Email / SMS booking reminders
  • Customer feedback
  • Realtime cancellations
  • Online widget bookings
  • Reserve with Google booking integration
  • Facebook / Instagram integrated bookings
  • Customer and booking data reports
  • Unlimited users / tables / areas
  • User access levels
  • Cloud based system
  • Android app available
  • iOS app available

Pro

80

Per month

Features included:

  • CRM
  • Booking management
  • Capacity management
  • Email / SMS booking reminders
  • Customer feedback
  • Realtime cancellations
  • Online widget bookings
  • Reserve with Google booking integration
  • Facebook / Instagram integrated bookings
  • Customer and booking data reports
  • Unlimited users / tables / areas
  • User access levels
  • Cloud based system
  • Android app available
  • iOS app available
  • Payment integration feature
  • Secure card capture on bookings
  • Take securely; deposits, prepayment on bookings
  • Add payments to Booking options - ticketed

User opinions about simpleERB price and value

Value for money rating:

To see what individual users think of simpleERB's price and value, check out the review snippets below.

“We find the ease of the product a great help with our reservations. Easy online reservations for customers.”
RS

Rachael S.

Assistant Manager

“Simple and easy to use for both customer and ourselves. It has to be one of the best value for money systems around.”
DC

Dunslay C.

Partner

simpleERB integrations (2)

Top integrations

simpleERB support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Videos
Live Online
Documentation

simpleERB FAQs

Q. What type of pricing plans does simpleERB offer?

simpleERB has the following pricing plans:
Starting from: £21.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of simpleERB?

simpleERB has the following typical customers:
Freelancers, Small Business


Q. What languages does simpleERB support?

simpleERB supports the following languages:
English


Q. Does simpleERB support mobile devices?

simpleERB supports the following devices:
Android, iPad, iPhone


Q. Does simpleERB offer an API?

Yes, simpleERB has an API available for use.


Q. What other apps does simpleERB integrate with?

simpleERB integrates with the following applications:
Stripe


Q. What level of support does simpleERB offer?

simpleERB offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

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