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Solve CRM vs Dynamics 365 Comparison (2026)

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Good recommendations?

Solve CRM logo

Solve CRM

Dynamics 365 logo

Dynamics 365

Overview

Solve is a mobile CRM for teams to manage customer workflows, field service, and projects.

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

144

5

4

3

2

1

88

47

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.4

5.8K

5

4

3

2

1

3K

2.1K

561

95

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

Pros

“The high level of information displayed at once, without any sort of options for filtering can make it difficult at times to find the most important information regarding a client.”
HL

Henry L.

Tutor

“I specifically wanted a means of gathering information at each stage of the process e.g. learner assessment, enrolment and on going communication with parents.”
VC

Vivienne C.

Instructor/Franchisee

“In response to my specific query, [SENSITIVE CONTENT HIDDEN] in Customer Care was very responsive, clear in his communications, friendly but not pushy and ultimately came up with a solution that meant I confidently signed up.”
VC

Vivienne C.

Instructor/Franchisee

Pros

“The platform offers powerful sales management and invoicing capabilities, along with strong integration with the Microsoft ecosystem, which helps streamline workflows and improve productivity. Despite its broad functionality, the interface is well organized, and once users become familiar with it, everyday tasks are straightforward to perform.”
Verified reviewer profile picture

Andrea L.

Innovation Manager

“You can watch a lead convert in Sales, see the inventory instantly allocate in Supply Chain, and track the automated invoice hit Finance, all happening in lockstep, perfectly clean. When it works, the sheer operational efficiency is beautiful.”
Verified reviewer profile picture

Christopher V.

Human Relations

“The platform is reliable, highly customizable, and integrates seamlessly with other Microsoft products, allowing us to streamline workflows and reduce manual work. While it requires some time to learn and configure, the investment is worthwhile given the breadth of functionality it offers.”
Verified reviewer profile picture

Andrea L.

Innovation Manager

Cons

Not enoughreviews yet

Cons

“The other problem is that settings live in several places: inside the app itself, in the Dynamics admin center, and in the Power Platform admin center.”
Verified reviewer profile picture

Denis M.

AI Automation Specialist

“It does not have any visual cues options so it can make it easy for some errors to occur in billing and other transactions. If you don’t need that then go for it.”
Verified reviewer profile picture

Breanna G.

Onboarding Coordinator

“The learning curve is steep. If your people find the platform frustrating or overly click-heavy, they will resist using it. And a CRM or ERP is only as valuable as the data your people actually put into it. If adoption plummets, your investment is dead in the water.”
Verified reviewer profile picture

Christopher V.

Human Relations

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features57
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Bank Reconciliation
  • Batch Processing
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Intelligence
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Planning
  • Cash Management
  • Chat/Messaging
  • Collaboration Tools
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Integration
  • Data Visualization
  • Dispatch Management
  • Document Management
  • Document Storage
  • EDI
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Expense Tracking
  • File Storage
  • Filtering
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Call Centers
  • For Insurance Industry
  • For Medical Purposes
  • For Real Estate
  • For Startups
  • For iPad Devices
  • Forecasting
  • Fund Management
  • GPS
  • Gamification
  • General Ledger
  • HR Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Job Management
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Invoicing
  • Online Time Clock
  • Opportunity Management
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Profit/Loss Statement
  • Project Management
  • Prospecting Tools
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Receiving
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Routing
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service History
  • Single Page View
  • Spend Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Training Management
  • Transaction Management
  • Trend Analysis
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • Total features134
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Bank Reconciliation
  • Batch Processing
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Intelligence
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Planning
  • Cash Management
  • Chat/Messaging
  • Collaboration Tools
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Integration
  • Data Visualization
  • Dispatch Management
  • Document Management
  • Document Storage
  • EDI
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Expense Tracking
  • File Storage
  • Filtering
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Call Centers
  • For Insurance Industry
  • For Medical Purposes
  • For Real Estate
  • For Startups
  • For iPad Devices
  • Forecasting
  • Fund Management
  • GPS
  • Gamification
  • General Ledger
  • HR Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Job Management
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Online Invoicing
  • Online Time Clock
  • Opportunity Management
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Profit/Loss Statement
  • Project Management
  • Prospecting Tools
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Receiving
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Routing
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service History
  • Single Page View
  • Spend Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Training Management
  • Transaction Management
  • Trend Analysis
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • ADP Workforce Now
  • Ameyo
  • AskNicely
  • Campaign Monitor by Marigold
  • Docusign
  • Five9
  • Gainsight CS
  • Google Calendar
  • InsideView
  • Lattice Engines
  • LinkedIn for Business
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft SharePoint
  • Microsoft Teams
  • PROS Smart CPQ
  • PandaDoc
  • SOFT4Spaces
  • Salesforce Sales Cloud
  • Sana Commerce
  • Tacton CPQ
  • Wufoo
  • airSlate SignNow
  • Total integrations24
  • ADP Workforce Now
  • Ameyo
  • AskNicely
  • Campaign Monitor by Marigold
  • Docusign
  • Five9
  • Gainsight CS
  • Google Calendar
  • InsideView
  • Lattice Engines
  • LinkedIn for Business
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft SharePoint
  • Microsoft Teams
  • PROS Smart CPQ
  • PandaDoc
  • SOFT4Spaces
  • Salesforce Sales Cloud
  • Sana Commerce
  • Tacton CPQ
  • Wufoo
  • airSlate SignNow