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Spektrix vs Raklet Comparison (2026)

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Spektrix logo

Spektrix

Raklet logo

Raklet

Overview

Spektrix is a box office and theatre ticketing software solution designed for arts, cultural, and live entertainment organizations. The platform offers a CRM system that integrates ticketing, marketing, and fundraising capabilities to help organizations build deeper connections with their audiences.

Raklet is a community management platform which offers tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile and desktop device.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

37

5

4

3

2

1

23

11

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.7

93

5

4

3

2

1

78

7

5

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

“The number of drop down menus to find areas to change (age, fees, seat cost) versus having a prompt to verify the transaction stage”
TT

Teresa T.

Box Office Volunteer

“They offer different options to handle the specific ticketing needs of various venues, and the support team is helpful and knowledgeable.”
Verified reviewer profile picture

Matt M.

Founder and CEO

“I like how there are products Spektrix can integrate with to improve the customer experience like CrowdEngage, but wish perks like that were included with the software itself instead of an add-on.”
KS

Katie S.

Communications Manager

Pros

“Assigning dues/invoices to members can sometimes be confusing and requires reaching out to support..”
Verified reviewer profile picture

Alperen D.

Finance Manager

“Recently, we've overhauled how we use discount cards, and run offers through our customers and it has really been transformational. ”
WW

Will W.

Bar Operations Manager

“It's been difficult to get my friends on social media to move over into buddhagang.raklet.org, but I love how easy it is on my side of things to set up a recurring donation / donor management system.”
SB

Steven B.

Teacher and founder

Cons

“The ticket design interface is lacking in many ways.- Not being able to insert pictures is almost a deal breaker.-”
KH

Kurt H.

Guest Services Manager

“Building offers (discounts) in Spektrix can sometimes be difficult or even impossible.”
AH

Anthony H.

Box Office Manager

“I'm also not a fan of the Janam scanner integration.”
MC

Melissa C.

Theater Manager

Cons

“The creation of group emails is somewhat confusing with the drag and drop feature.”
RS

Raja S.

President

“It caused a lot of frustration from our members resulting in a lot of extra time on our end. ”
SH

Shana H.

President

“Raklet does not have a South African payment method”
SS

Sandise S.

Founder

  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features72
  • @mentions
  • ACH Payment Processing
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Auction Management
  • Audience Engagement
  • Automated Scheduling
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Blogs
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chapter Management
  • Chat/Messaging
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Fee Collection
  • Feedback Management
  • File Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • GDPR Compliance
  • Gamification
  • Generative AI
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Group Management
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Job Board
  • Kiosk Ticketing
  • Knowledge Base Management
  • Layout & Design
  • Lead Capture
  • List Management
  • Live Chat
  • Marketing Automation
  • Media Library
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Membership Signup
  • Mobile Access
  • Mobile App
  • Mobile Giving
  • Mobile Ticketing
  • Moderation
  • Monitoring
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Newsletter Management
  • Online Booking
  • Online Forms
  • Online Forums
  • Online Giving
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • Print-at-Home
  • Profile Change Approvals
  • Profile Visibility Controls
  • Promotions Management
  • Property Database
  • QR Codes
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Resource Scheduling
  • Role-Based Permissions
  • Room Block Management
  • SEO Management
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Reservations
  • Web Forms
  • Website Integration
  • Website Management
  • Total features180
  • @mentions
  • ACH Payment Processing
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Auction Management
  • Audience Engagement
  • Automated Scheduling
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Blogs
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chapter Management
  • Chat/Messaging
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Fee Collection
  • Feedback Management
  • File Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • GDPR Compliance
  • Gamification
  • Generative AI
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Group Management
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Job Board
  • Kiosk Ticketing
  • Knowledge Base Management
  • Layout & Design
  • Lead Capture
  • List Management
  • Live Chat
  • Marketing Automation
  • Media Library
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Membership Signup
  • Mobile Access
  • Mobile App
  • Mobile Giving
  • Mobile Ticketing
  • Moderation
  • Monitoring
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Newsletter Management
  • Online Booking
  • Online Forms
  • Online Forums
  • Online Giving
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • Print-at-Home
  • Profile Change Approvals
  • Profile Visibility Controls
  • Promotions Management
  • Property Database
  • QR Codes
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Resource Scheduling
  • Role-Based Permissions
  • Room Block Management
  • SEO Management
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Reservations
  • Web Forms
  • Website Integration
  • Website Management

Integrations

  • Total integrations3
  • Adyen
  • Dotdigital
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier
  • Total integrations4
  • Adyen
  • Dotdigital
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier