getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Sumac vs Spektrix Comparison (2026)

Add to Compare

Compare similar apps

My Junna logo

My Junna

4.8

CharityTracker logo

CharityTracker

4.5

Casebook logo

Casebook

4.2

Good recommendations?

Sumac logo

Sumac

Spektrix logo

Spektrix

Overview

Simplify Social Work Case Management. Streamline Client Intake, Case Notes, Service Delivery & Reporting. HIPAA & PIPEDA Compliant. Incudes Free Top-rated Support.

Spektrix is a box office and theatre ticketing software solution designed for arts, cultural, and live entertainment organizations. The platform offers a CRM system that integrates ticketing, marketing, and fundraising capabilities to help organizations build deeper connections with their audiences.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

179

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

132

5

4

3

2

1

69

50

9

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.5

37

5

4

3

2

1

23

11

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“We started using Sumac to manage our youth programs that work with youth involved in the criminal justice system, and we’ve found it to be extremely helpful, reliable, and secure. When our funders required us to use a secure database for confidential client information, we researched Sumac and have never looked back.”
RM

Rodrigo M.

Pograms Manager

“The platform makes it easy to keep all information organized, confidential, and accessible only to authorized staff. Whenever we’ve encountered an issue, Sumac Support has been outstanding; one email away, and their response time is often within minutes.”
RM

Rodrigo M.

Pograms Manager

“It has improved how we document client interactions, manage referrals, and collect data across multiple programs.”
MJ

Maryam J.

Youth Outreach Worker

Pros

“The number of drop down menus to find areas to change (age, fees, seat cost) versus having a prompt to verify the transaction stage”
TT

Teresa T.

Box Office Volunteer

“They offer different options to handle the specific ticketing needs of various venues, and the support team is helpful and knowledgeable.”
Verified reviewer profile picture

Matt M.

Founder and CEO

“I like how there are products Spektrix can integrate with to improve the customer experience like CrowdEngage, but wish perks like that were included with the software itself instead of an add-on.”
KS

Katie S.

Communications Manager

Cons

“At times, the system can be a bit slow when multiple users are logged in, and some customization features (like form templates) require admin access or additional setup support.”
MJ

Maryam J.

Youth Outreach Worker

“The only issue we’ve encountered (easily resolved by an administrator) is that client files sometimes become locked, and staff cannot unlock them independently.”
RM

Rodrigo M.

Pograms Manager

“Actually, my one complaint is they changed the gift entry form and it is not nearly as flexible as the older form had been.”
NM

Nancy M.

Director

Cons

“The ticket design interface is lacking in many ways.- Not being able to insert pictures is almost a deal breaker.-”
KH

Kurt H.

Guest Services Manager

“Building offers (discounts) in Spektrix can sometimes be difficult or even impossible.”
AH

Anthony H.

Box Office Manager

“I'm also not a fan of the Janam scanner integration.”
MC

Melissa C.

Theater Manager

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features145
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Alumni Management
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Care Plan Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Deadline Management
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Due Date Tracking
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Financial Reporting
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Management
  • HIPAA Compliant
  • Historical Trend Analysis
  • Impact Measurement
  • Intake Management
  • Interaction Tracking
  • Medical History Records
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Mobile Ticketing
  • Multi-Channel Communication
  • Multi-Location
  • Online Forms
  • Online Giving
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • Print-at-Home
  • Program Management
  • Progress Reports
  • Project Time Tracking
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recognition Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Season Tickets
  • Seating Map
  • Segmentation
  • Self Service Portal
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Reservations
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Volunteer Recruiting
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features72
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Alumni Management
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Care Plan Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Deadline Management
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Due Date Tracking
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Financial Reporting
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Management
  • HIPAA Compliant
  • Historical Trend Analysis
  • Impact Measurement
  • Intake Management
  • Interaction Tracking
  • Medical History Records
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Mobile Ticketing
  • Multi-Channel Communication
  • Multi-Location
  • Online Forms
  • Online Giving
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Pledge Management
  • Point of Sale (POS)
  • Print-at-Home
  • Program Management
  • Progress Reports
  • Project Time Tracking
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recognition Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Season Tickets
  • Seating Map
  • Segmentation
  • Self Service Portal
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Reservations
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Volunteer Recruiting
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations2
  • Adyen
  • Constant Contact
  • Dotdigital
  • QuickBooks Online
  • Zapier
  • Total integrations3
  • Adyen
  • Constant Contact
  • Dotdigital
  • QuickBooks Online
  • Zapier