Spendgo Pricing, Features, Reviews & Alternatives

Spendgo

Loyalty marketing software

4.67/5 (12 reviews)

Spendgo overview

What is Spendgo?

Spendgo is a cloud-based loyalty marketing software designed to help businesses of all sizes automate and manage campaigns to engage with the target audience. The platform enables organizations to connect point of sale and e-commerce platforms with third-party solutions.

Spendgo allows enterprises to view sales and marketing data, enabling teams to gain insights into the performance of various campaigns and connect with the customers. It also lets marketers reach customers in-store, online, or via mobile.
www.spendgo.com

Pricing

Pricing options
Free trial
 
Subscription
Value for money

Devices

Business size

S
M
L
Spendgo screenshot: Mobile and In-store ExperienceSpendgo App for ShopifySpendgo screenshot: Unmatched ROISpendgo screenshot: Shopify Loyalty App

Spendgo user reviews

Excellent
11

Very good
0
Average
0
Poor
0
Terrible
1

Value for money
Features
Ease of use
Customer support
  4.6
  4.7
  5.0
  4.5
Bradley M.

Spendo Is The Way To Go!

Used daily for 2+ years
Reviewed 2020-02-04
Review Source: Capterra

A++ Experience. The team is very hands on. Compared to other vendors I deal with Spendgo's willingness to go above and beyond the call of duty is second to none. Their technical expertise and customer support is top notch. We love them. They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one. We appreciate all that they do for us.

Pros
API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support

Cons
No complaints at this time. The software works as we expect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brandon H.

spendgo review

Used daily for 2+ years
Reviewed 2019-10-22
Review Source: Capterra

Spendgo is able to be installed on a variety of different POS vendors and will actively work with a variety of our vendors ensure integrate their API across platforms. Spendgo actively provides business suggestions to help us take full advantage of the loyalty program. They are responsive to issues and are a true partner, not just another vendor.

Pros
Spendgo is extremely flexible and can be built to meet a number of different loyalty situations. I like that there can be a user facing display, which helps drive guest participation even if store employees are not pushing the program.

Cons
When we first started with Spendgo there were some missing features in their backend. However, they worked hard to build this portion of their product out and have most of the missing parts on their roadmap, if not already implemented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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amir a.

Spendgo Is Essential for Our Business!

Used daily for 2+ years
Reviewed 2021-06-16
Review Source: Capterra

We work in an industry with many repeated customers so having a great loyalty program is essential. Working with the team at spendgo has also been great, with great communication.

Pros
I like how easy it is for customers to get points without feeling pressured. The ability to just capture their information at the POS is great and getting their number really just gets us a foot in the door. After that point, it's on us to get them to opt-in to SMS marketing, but it's really great to have the top of the funnel have little to no friction. I also really enjoy the dashboard and how much information and insight we can retain from it.

Cons
Integrating our app (togo technologies) with spendgo was difficult. I was really hoping spendgo had an online ordering app that was native to spendgo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joshua C.

We have had Spendgo for 3 months and cannot get reporting on how it is working

Used daily for less than 6 months
Reviewed 2018-06-27
Review Source: Capterra

So far I have received no benefit.

Pros
Easy for the customer to use and input their information. Attractive platform that the equipment sits on.

Cons
No visibility to if it is driving customer loyalty. The reporting features are not available for franchisees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Richard L.

Spendgo is Great!

Used occasionally for 2+ years
Reviewed 2021-03-26
Review Source: Capterra

As with all new implementations, there is a learning curve; albeit small, and customer support provides support all along the way. The staff were always available, willing, and helpful to provide support and training . We appreciate each of you.

Pros
This software was able to connect to Revel POS. We were able to use white lists for rewards, many other vendors did not have this flexibility. We were able to add a background video for customer presentation at the register. We were able to add multiple stores for rewards across stores. SMS campaigns were nice for sending out promotions and customer updates. The dashboard included adoption and customer history; although, mostly we just set it and forget it. The intention was that customers would get rewards without much management or maintenance.

Cons
We had to reach out to support for white list updates. Printer redirects can cause customers to not receive rewards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Spendgo features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
CRM
Contact Management
Customer Database
Customizable Branding
Customizable Templates
Data Import/Export
Email Management
Email Marketing
Mobile Access
Reporting & Statistics
Reporting/Analytics
Surveys & Feedback
Third Party Integrations

Calendar Management (319 other apps)
Search/Filter (326 other apps)
Social Media Integration (328 other apps)

Videos and tutorials

Additional information for Spendgo

Benefits

• Single Sign-On to create a universal login across all platforms and seamlessly migrate and manage customer data.
• Create personalized programs to unique with visits, points, surprise & delight, pay with points, points banking, and more.
• Activate an in-store customer-facing tablet with rich media and fully branded content to create true omnichannel experiences.
• Access valuable customer insights and prioritize the campaigns to improve reach.
• Enable custom-branded loyalty websites to preserve the look-and-feel of the brand.