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StarChapter vs Join It Comparison (2026)

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StarChapter

Join It

Overview

StarChapter is an association management software serving local association volunteers in the United States and Canada.

Membership management software for associations, clubs and nonprofits. Automate renewals, collect recurring payments, manage your member database, and run events - without spreadsheets or manual follow-up.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

119

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

656

300

223

101

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“Combines membership management, event registration, email marketing, website management, and payment processing in a single system.”

Emely A.

Chapter Administrator

“While the built-in website tools are convenient, organizations looking for highly customized designs may find them less flexible than dedicated web platforms.”

Emely A.

Chapter Administrator

“how it has a full suite of email marketing, website, event and member managment all in one.”

Dennis M.

IT Services Manager

Pros

“In the past all memberships renewed on Dec 31, which created a huge amount of work for an all-volunteer work force to get people to renew.”

Shelley H.

Board of Directors Member

“Some features that I've requested have not yet been implemented.”

Shelley H.

Board of Directors Member

“For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of.”

Caitlin V.

Business Coordinator

Cons

“It’s not always user‑friendly. While support tickets are answered, the instructions for updating page content can be difficult, and numerous backend steps are required.”

Kelly W.

Association Executive

“Some of the ways of finding and publishing pages is hard to figure out since we only use and update those pages annually.”

Ed C.

Administrator

“The layout is not very modern, and it shows when we are trying to present a polished front end to members and the public.”

Eshana H.

Administrator

Cons

“It does not support organisation-based membership, it hardly support offline payment, it doesn't allow to modify company profiles in batches (it need to be done individually for every employee of the company), it doesn't prevent individuals to modify the membership type of their companies (which is a problem when you have membership types based on specific criteria), and their online directory doesn't allow to run searches by sectors or other custom fields (which makes it de facto useless).”

Guillaume R.

Chief of Staff

“Making the payment by transfer was also a headache, which shouldn't be if they target non-profit which don't always have corporate credit cards to pay online.”

Guillaume R.

Chief of Staff

“In addition, the person who did the onboarding call was unprepared, asking me what I wanted to learn or know, going through the platform in 5 minutes, instead of asking questions about our processes to clearly show me how to use the platform.”

Guillaume R.

Chief of Staff