Join It is membership management software which provides growing and medium-sized organizations with the tools to effectively track, manage, and grow their community. Incorporating custom fields, multiple admin access and targeted member emails, plus payment processing, event ticketing and automated renewal reminders, and much more, Join It aims to deliver a comprehensive membership management solution.
To manage membership data effectively, Join It supports a number of third party integrations with applications such as MailChimp, SurveyMonkey and Shopify, as well as Constant Contact, Eventbrite and Slack.
The initial attraction to Join It was the Eventbrite Integration. This is going to create big opportunities for us in creating and promoting events where memberships are included in the attendance cost.
The ease of syncing with SurveyMonkey and EventBrite and MailChimp, and others is huge benefit. We rely on board member/committee member volunteers for our non-profit to assist me with various tasks, and letting them work with these services they are used to from other things they do in their lives is a huge plus.
The initial best part of moving to Join It was the friendly, fast, and thorough assistance in migrating. We signed up for the Business plan, and it was money well-spent. It's so refreshing to find that. From the conference call explaining the service to me, to the migration itself, to helping me sort things out in the feature set, it has been delightful. I normally cringe at the thought of chat support. Not this time.
We used another membership management company, they were not friendly or responsive, took a long time to reply, had no integrations, and a clunky user interface that looked like it was written in Cold Fusion in 2001. Firing them and taking Join It live for our members made my day.
The initial attraction to Join It was the Eventbrite Integration. This is going to create big opportunities for us in creating and promoting events where memberships are included in the attendance cost.
The ease of syncing with SurveyMonkey and EventBrite and MailChimp, and others is huge benefit. We rely on board member/committee member volunteers for our non-profit to assist me with various tasks, and letting them work with these services they are used to from other things they do in their lives is a huge plus.
The initial best part of moving to Join It was the friendly, fast, and thorough assistance in migrating. We signed up for the Business plan, and it was money well-spent. It's so refreshing to find that. From the conference call explaining the service to me, to the migration itself, to helping me sort things out in the feature set, it has been delightful. I normally cringe at the thought of chat support. Not this time.
We used another membership management company, they were not friendly or responsive, took a long time to reply, had no integrations, and a clunky user interface that looked like it was written in Cold Fusion in 2001. Firing them and taking Join It live for our members made my day.
Pros It looks great, functions great, has all of the outside automated integrations we need, the pricing is very fair, and it is simply intuitive to use.
Cons I don't have any least likes about it at this point.
Response from Join It
Thanks, Mike! It's been a pleasure working with you! We're appreciative that you chose to work with us! :)
Like most small organizations we don't have enough staff or a dedicated IT person on site. But even without dedicated membership staff, Join It simply made membership signup and payment problems go away. Solve my problems quickly and you get my business. Our members now do 100% of their own member setup on the Join It Portal. Talk about saving us time.
Like most small organizations we don't have enough staff or a dedicated IT person on site. But even without dedicated membership staff, Join It simply made membership signup and payment problems go away. Solve my problems quickly and you get my business. Our members now do 100% of their own member setup on the Join It Portal. Talk about saving us time.
Pros We use every feature Join It provides. To me this is the true measure of the worth of any software app. It took less than a day setup, write copy and prepare offers so we could start signing up members with Join It. Our members mentioned how easy it was to sign up and begin their membership. We signed up 35 members in the first day Join It was on-line. Not one problem. It took us 2+ weeks to get the app Join It replaced up and running. And then we needed to bring in a consultant to finish our setup.
Cons I guess we wanted to eat our cake and lose weight too. We had to adapt a few of our membership options to the way Join It wanted to handle them. Once we did, everything was fine. In fact I forgot what the origional way we wanted to do things it was. I would have prefered to bring more of Join It's member facing screens into our WordPress WEB site. We use their Portal and no members seem to care.
Response from Join It
Thanks so much for the very kind words, John! Our favorite compliment to hear is that we keep it "Easy to Use!". We're looking forward to working with you!
Very simple and good if you like minimalistic approach but high price for what you get.
Pros I like the simple, minimalist approach. User friendly and really great customer support. Has all the basic features a small organization needs
Cons Price is somewhat high compared to other full blown apps doing much more than joinit. To upload your members database you will need to submit manually to customer support. All other competing apps I have tried will do this automatically with your mapping input. Does not have webpage features, just very minimal and basic. Financial reports are lacking.
Overall we are very pleased. This is the first membership software that works for our group.
Pros My team loves this system so much! I appreciate the new directory feature, but hoping it will expand even more. Love the finances and direct integration with EventBrite and Stripe! So seamless and makes life so easy to run reports and help members.
Cons The only challenge we had was with the system creating both an active and prospective member profile. So when members would login using the wrong email, it would create a duplicate account but not linked to their financial stuff. We finally turned off that feature.
Response from Join It
Thanks for the kind words, Janet! It's such a pleasure being able to work with you and your Organization! :)
Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it."
Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it."
Pros They have listened to my feedback and actually implemented multiples of my suggestions! It's super-cool to see them shape the software based on our needs, and to hear back from a real person usually within 1-2 days.
Otherwise the automations are great, and I love the custom admin fields.
Cons Really needs to have a Zapier integration so that I can do more reporting and moving of data automatically.
Also I'd love to see a referral system built for memberships...that's something NO ONE in the business has and it would be a huge selling point!
Response from Join It
Thanks, April! It's been wonderful working with you! :)
Supports third party integrations with popular apps like MailChimp, SurveyMonkey, Shopify, and more.
Offers different, flexible membership types with multiple tiers and recurring billing functionality.
Build membership database with avatars, custom fields and editing tools.
Process member payments securely with Stripe integration.
Automated renewal reminders allow users to remind members automatically of expiration dates.
FAQs for Join It
Below are some frequently asked questions for Join It.
Q. What type of pricing plans does Join It offer?
Join It has the following pricing plans:
Starting from: $29.00/month Pricing model: Free, Subscription Free Trial: Available (No Credit Card required)
Q. Who are the typical users of Join It?
Join It has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Join It support?
Join It supports the following languages:
Dutch, English, French, Spanish
Q. Does Join It support mobile devices?
Join It supports the following devices:
We do not have any information about what devices Join It supports
Q. Does Join It offer an API?
Yes, Join It has an API available for use.
Q. What other apps does Join It integrate with?
Join It integrates with the following applications:
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