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Membership management for growing organizations
Join It is membership management software which provides growing and medium-sized organizations with the tools to effectively track, manage, and grow their community. Incorporating custom fields, multiple admin access and targeted member emails, plus payment processing, event ticketing and automated renewal reminders, and much more, Join It aims to deliver a comprehensive membership management solution.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
75
Starting from
29
Per month
Flat Rate
Value for money contenders
Functionality
4.4
/5
75
Total features
61
7 categories
Functionality contenders
Overall Rating
4.7
/5
75
Positive reviews
58
15
1
0
1
Overall rating contenders
Gil P.
Founder & CEO
Marketing and Advertising, 1-10 employees
Review source
Transcript
Gil: I'm Gil. I'm a CEO and I give Join It four stars. For more reviews like this, click below. Other...
Taylor D.
Verified reviewer
Nonprofit Organization Management, 1-10 employees
Review source
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Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10
We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.
Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.
Thanks for the very kind words, Taylor! It's a pleasure to support you!
Sacha R.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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I now know of only 2 membership management companies - JoinIt and Others. I am struggling to name what it didn't solve. I'm normally reserved on reviews but this one deserves a bit more than my normal polite comments. Exceptional experience.
Incredible simplicity, versatile application across all my services , the digital membership card is what brought me to them and then l found membership management paradise . Best in class for flexibility. 6 stars in my book. You guys are not visible enough, though. It took me 2 months to find you and yet, you are the best thing on the market without the pizzaz. That offline payment toggle is a gem,...
Paypal is a necessary evil. You could add that if you can.😔 WhatsApp and telegram integration is a must. I want to see just my brand on my links. Although the effect is minimal, the joinit branding tends to make us look like we are using a freebie. Although i already forgave you for it because you got everything else right. Any chance there will be an offline USSD link to cater for Africa's Wi-Fi-less citizens who would end up spending more than their subscription payment just to register themselves? I know it's there, it's completely whatsapp or SMS based. It would be nice to have that too
Paul K.
Medical Practice, 11-50 employees
Used daily for 2+ years
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Terrible. It started off well, until you got your first proven. By that point you are pretty much committed to trying to make it work. Their customer service is slow and unhelpful, and comes across frankly as uninterested. This year they started making changes to their platform that significantly affected its usability and how our clients interacted. They were unwilling to discuss and the answer we...
Initial ease of use and clarity of finctions.
Unannounced changes effecting payments
Hi Paul! Thanks so much for providing us with this feedback. We sincerely do care when we miss the mark and fall short of our customer's expectations, and it really sounds like we messed up here. I take full responsibility and apologize for that. I'm going to reach out to you directly to see if there's anything that we can do to make this right. Sincerely, Mitch
Rodney C.
Nonprofit Organization Management, 11-50 employees
Used weekly for less than 6 months
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The key business problems we were trying to resolve in this organisation was to provide a better user experience for people becoming members of the organisation. We wanted a system that was easy to administer and easy for end-users. We also wanted end users to be in control of their own information. Finally, we wanted a system that integrated with other tools that we were using so that we could mix-and-match best-of-breed solutions together. JoinIT provides what we need. We actually implemented JoinIT based on the recommendation of another organisation and we are pleased we did. Implementation and migration were very simple and the people supporting JoinIT are very friendly and helpful.
Setting up membership types, the integrations with leading tools, and the ability to accept online processing payments via credit card were all big draws for this software. The software is also incredibly easy to use.
There are some Quality of Live improvements that could be made to the user experience such as the ability to get an invoice directly from an user's membership record (instead of clicking through to the payment processor's website), the ability to store a document in a membership record (some memberships can require verification of eligibility), and having more freedom/flexibility in payment processors (Stripe is okay, but some more competition is never a bad thing). But none of these are deal-breakers.
Melissa W.
Verified reviewer
Arts and Crafts, 1-10 employees
Used monthly for 2+ years
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We needed a highly available, fully hosted solution that provided the ability to integrate with some of the leading software, for example Eventbrite and Constant Contact. Join It does exactly that and with excellent support.
I absolutely loved the technical support we received during the trial period. Superior technical support since we started using the product. We very rarely have to wait for an answer to any type of question from the Join It team and the answers are always right on target. In addition, they partner with and integrate with the best software providers in their respective business areas (email marketing, events, payment processing, financials).
Does not automatically remove expired members from a Constant Contact mailing list.
Q. What type of pricing plans does Join It offer?
Join It has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Join It?
Join It has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Join It support?
Join It supports the following languages:
Dutch, English, French, Spanish
Q. Does Join It offer an API?
Yes, Join It has an API available for use.
Q. What other apps does Join It integrate with?
Join It integrates with the following applications:
Constant Contact, Campaign Monitor, Kindful, Zapier, QuickBooks Online Advanced, Stripe, Slack, Sendlane, Eventbrite, SurveyMonkey, Mailchimp, Emma, Mailjet
Q. What level of support does Join It offer?
Join It offers the following support options:
Knowledge Base, Chat, Phone Support, Email/Help Desk