App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Join It Pricing, Features, Reviews and Alternatives

Join It product overview

Price starts from

29

Per month

Flat Rate

What is Join It?

Join It is membership management software which provides growing and medium-sized organizations with the tools to effectively track, manage, and grow their community. Incorporating custom fields, multiple admin access and targeted member emails, plus payment processing, event ticketing and automated renewal reminders, and much more, Join It aims to deliver a comprehensive membership management solution.

Key benefits of using Join It

  • Supports third party integrations with popular apps like MailChimp, SurveyMonkey, Shopify, and more.
  • Offers different, flexible membership types with multiple tiers and recurring billing functionality.
  • Build membership database with avatars, custom fields and editing tools.
  • Process member payments securely with Stripe integration.
  • Automated renewal reminders allow users to remind members automatically of expiration dates.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Phone Support
    Email/Help Desk

    Training options

    In Person
    Live Online
    Documentation

    Join It pricing information

    Value for money

    4.7

    /5

    75

    Starting from

    29

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Join It features

    Functionality

    4.4

    /5

    75

    Total features

    61

    7 categories

    Most valued features by users

    Reporting & Statistics
    Third Party Integrations
    API
    Activity Dashboard
    Alerts/Notifications
    Data Import/Export
    Email Marketing
    Mobile Access

    Functionality contenders

    Join It users reviews

    Overall Rating

    4.7

    /5

    75

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.36/10
    Rating distribution

    5

    4

    3

    2

    1

    58

    15

    1

    0

    1

    Pros
    We love the integration with Mailchimp and Eventbrite. But my favorite thing about JoinIt has been their amazing customer service.
    And they excel in service, knowing that's the best way to serve their bottom line. I'm very excited, and anticipate the program will only get better.
    Compassionate and generous pricing and trial experiences to get up and running sustainably especially during challenging economic/business times.
    Cons
    In our experience, no essential function is missing.
    This is a problem with a lot of online software.
    There is some limitation in separating out different user types, as at present there are some features that apply to all user types.

    Overall rating contenders

    Overall Rating

    Good Program

    Reviewed a year ago

    Transcript

    Gil: I'm Gil. I'm a CEO and I give Join It four stars. For more reviews like this, click below. Other...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Highly Recommended

    Reviewed 2 years ago

    Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10

    Pros

    We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

    Cons

    Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

    Vendor response

    Thanks for the very kind words, Taylor! It's a pleasure to support you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    These JoinIt Folks Thought of Everything

    Reviewed a year ago

    I now know of only 2 membership management companies - JoinIt and Others. I am struggling to name what it didn't solve. I'm normally reserved on reviews but this one deserves a bit more than my normal polite comments. Exceptional experience.

    Pros

    Incredible simplicity, versatile application across all my services , the digital membership card is what brought me to them and then l found membership management paradise . Best in class for flexibility. 6 stars in my book. You guys are not visible enough, though. It took me 2 months to find you and yet, you are the best thing on the market without the pizzaz. That offline payment toggle is a gem,...

    Cons

    Paypal is a necessary evil. You could add that if you can.😔 WhatsApp and telegram integration is a must. I want to see just my brand on my links. Although the effect is minimal, the joinit branding tends to make us look like we are using a freebie. Although i already forgave you for it because you got everything else right. Any chance there will be an offline USSD link to cater for Africa's Wi-Fi-less citizens who would end up spending more than their subscription payment just to register themselves? I know it's there, it's completely whatsapp or SMS based. It would be nice to have that too

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Prepare for poor to no customer support and significant unannounced changes

    Reviewed 6 months ago

    Terrible. It started off well, until you got your first proven. By that point you are pretty much committed to trying to make it work. Their customer service is slow and unhelpful, and comes across frankly as uninterested. This year they started making changes to their platform that significantly affected its usability and how our clients interacted. They were unwilling to discuss and the answer we...

    Pros

    Initial ease of use and clarity of finctions.

    Cons

    Unannounced changes effecting payments

    Vendor response

    Hi Paul! Thanks so much for providing us with this feedback. We sincerely do care when we miss the mark and fall short of our customer's expectations, and it really sounds like we messed up here. I take full responsibility and apologize for that. I'm going to reach out to you directly to see if there's anything that we can do to make this right. Sincerely, Mitch

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very Happy JoinIT User

    Reviewed 8 months ago

    The key business problems we were trying to resolve in this organisation was to provide a better user experience for people becoming members of the organisation. We wanted a system that was easy to administer and easy for end-users. We also wanted end users to be in control of their own information. Finally, we wanted a system that integrated with other tools that we were using so that we could mix-and-match best-of-breed solutions together. JoinIT provides what we need. We actually implemented JoinIT based on the recommendation of another organisation and we are pleased we did. Implementation and migration were very simple and the people supporting JoinIT are very friendly and helpful.

    Pros

    Setting up membership types, the integrations with leading tools, and the ability to accept online processing payments via credit card were all big draws for this software. The software is also incredibly easy to use.

    Cons

    There are some Quality of Live improvements that could be made to the user experience such as the ability to get an invoice directly from an user's membership record (instead of clicking through to the payment processor's website), the ability to store a document in a membership record (some memberships can require verification of eligibility), and having more freedom/flexibility in payment processors (Stripe is okay, but some more competition is never a bad thing). But none of these are deal-breakers.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Stellar team and robust product

    Reviewed 5 months ago

    We needed a highly available, fully hosted solution that provided the ability to integrate with some of the leading software, for example Eventbrite and Constant Contact. Join It does exactly that and with excellent support.

    Pros

    I absolutely loved the technical support we received during the trial period. Superior technical support since we started using the product. We very rarely have to wait for an answer to any type of question from the Join It team and the answers are always right on target. In addition, they partner with and integrate with the best software providers in their respective business areas (email marketing, events, payment processing, financials).

    Cons

    Does not automatically remove expired members from a Constant Contact mailing list.

    Join It FAQs and common questions

    Q. What type of pricing plans does Join It offer?

    Join It has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Join It?

    Join It has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Join It support?

    Join It supports the following languages:
    Dutch, English, French, Spanish


    Q. Does Join It offer an API?

    Yes, Join It has an API available for use.


    Q. What other apps does Join It integrate with?

    Join It integrates with the following applications:
    Constant Contact, Campaign Monitor, Kindful, Zapier, QuickBooks Online Advanced, Stripe, Slack, Sendlane, Eventbrite, SurveyMonkey, Mailchimp, Emma, Mailjet


    Q. What level of support does Join It offer?

    Join It offers the following support options:
    Knowledge Base, Chat, Phone Support, Email/Help Desk

    Related categories