Join It Pricing, Features, Reviews & Alternatives

Join It

Membership management for growing organizations

4.8/5 (55 reviews)

Join It overview

What is Join It?

Join It is membership management software which provides growing and medium-sized organizations with the tools to effectively track, manage, and grow their community. Incorporating custom fields, multiple admin access and targeted member emails, plus payment processing, event ticketing and automated renewal reminders, and much more, Join It aims to deliver a comprehensive membership management solution.

To manage membership data effectively, Join It supports a number of third party integrations with applications such as MailChimp, SurveyMonkey and Shopify, as well as Constant Contact, Eventbrite and Slack.
www.joinit.org

Pricing

Starting from
$29/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Germany, United Kingdom

Supported languages

B@8953b7
Join It screenshot: Join It is a membership management service that helps businesses and nonprofits effectively sell, track, and grow their membership.Join It - Membership Management - On-demand DemoJoin It screenshot: Join It provides a simple members database that allows organizations to search, filter, and track all of their members in one place.Join It screenshot: Join It provides complete member records, so that organization admins can view or edit member records while keeping member info all in one place.Join It screenshot: Join It provides an easy member experience that all members can understand intuitively. Join It enables quick purchases, fast renewals, and a straight forward way for your members to update their information.

Join It user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.7
  5.0
Taylor D.

Highly Recommended

Used daily for free trial
Reviewed 2020-06-20
Review Source: Capterra

Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10

Pros
We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

Cons
Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

Response from Join It


Thanks for the very kind words, Taylor! It's a pleasure to support you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

John S.

The more you use, the better the fit

Used daily for less than 6 months
Reviewed 2020-02-25
Review Source: Capterra

Like most small organizations we don't have enough staff or a dedicated IT person on site. But even without dedicated membership staff, Join It simply made membership signup and payment problems go away. Solve my problems quickly and you get my business. Our members now do 100% of their own member setup on the Join It Portal. Talk about saving us time.

Pros
We use every feature Join It provides. To me this is the true measure of the worth of any software app. It took less than a day setup, write copy and prepare offers so we could start signing up members with Join It. Our members mentioned how easy it was to sign up and begin their membership. We signed up 35 members in the first day Join It was on-line. Not one problem. It took us 2+ weeks to get the app Join It replaced up and running. And then we needed to bring in a consultant to finish our setup.

Cons
I guess we wanted to eat our cake and lose weight too. We had to adapt a few of our membership options to the way Join It wanted to handle them. Once we did, everything was fine. In fact I forgot what the origional way we wanted to do things it was. I would have prefered to bring more of Join It's member facing screens into our WordPress WEB site. We use their Portal and no members seem to care.

Response from Join It


Thanks so much for the very kind words, John! Our favorite compliment to hear is that we keep it "Easy to Use!". We're looking forward to working with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Tracy D.

User Friendly

Used daily for 2+ years
Reviewed 2021-03-15
Review Source: Capterra

Pros
It is so easy for members to register, pay and send records without getting confused. Many different people use our site everyday. I needed to call for support and was surprised at how fast the response was, my issue was resolved in a very fast friendly manner.

Cons
I haven't run into any issues with this software yet, I'm not the one who set it up so I can't speak to that. I do use it everyday and am pleased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Gail H.

Free Trial

Used daily for free trial
Reviewed 2020-12-17
Review Source: Capterra

Club membership of a voluntary organisation is always a problem. I'm looking for some way to consolidate all the bits and pieces various members are storing. With this programme I think I will be able to do it. The Support service is excellent and [SENSITIVE CONTENT HIDDEN] has been very patient with my queries!! I will write a further review when I've had a bit more time with it!

Pros
It seems to have the features I am going to need, but as I am still trialling it I can't really give a full evaluation.

Cons
Haven't yet had a chance to try all the features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Aaron C.

Most intuitive membership platform on the market

Used weekly for less than 6 months
Reviewed 2021-01-22
Review Source: Capterra

Pros
Incredibly easy to use and set-up, with a friendly and fast support team too for bouncing questions off of. The membership database is super customizable, which is perfect for our needs as a museum. We can export data using tons of filter options, like specific membership types or date ranges of join/expiration. Also amazing integration with Eventbrite! This offers us a way to provide discounted and free tickets to members, offer different perks amount different membership levels, and track all of their discount usage in one place, while creating a seamless and simple experience for the member when checking out on Eventbrite.

Cons
No gift membership option, which we would LOVE to see added in the future. Also would like to see the digital membership cards be expanded to be able to include multiple logos, such as logos of other institutions we have partnerships or reciprocity with, as well as a space for text on the back of the card to provide hours, contact information and our current exhibitions like Cuseum offers.

Response from Join It


Thank you so much for the kind words, Aaron!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Join It pricing

Starting from
$29/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Basic: $0
Pro: $29 / month
Business: $99 / month

Join It features

API
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access
Search/Filter
Third Party Integrations

Access Controls/Permissions (294 other apps)
Activity Dashboard (384 other apps)
CRM (304 other apps)
Calendar Management (308 other apps)
Contact Management (364 other apps)
Customer Database (325 other apps)
Customizable Branding (355 other apps)
Customizable Templates (310 other apps)
Email Management (320 other apps)
Reporting & Statistics (412 other apps)
Reporting/Analytics (628 other apps)
Social Media Integration (309 other apps)
Surveys & Feedback (292 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Join It

Key features of Join It

  • Member portal
  • Payment processing
  • Member directory
  • Automatic renewals
  • Member database
  • Dues management
  • Club membership
  • Association membership
  • Nonprofit membership
  • Multiple membership tiers
  • Email marketing integrations
  • Eventbrite integration
  • Multi-user access
  • Targeted member emails
  • One page purchase
  • Cancellation options
  • Bulk import
  • Failed payment notifications
  • Automatic reminders
  • Slack integration
  • Financial configuration
  • Data import
  • Sync email lists
  • Multiple currencies & tax
  • Recurring billing
  • Search functionality
  • Third party integration
  • Member table segmentation
  • Member surveys
  • Feedback collection
  • Custom fields
  • Member filtering
  • Custom profiles
  • Email verification
  • Embedable widget
  • Event ticketing
  • Member timeline
View All Features

Benefits

Supports third party integrations with popular apps like MailChimp, SurveyMonkey, Shopify, and more.
Offers different, flexible membership types with multiple tiers and recurring billing functionality.
Build membership database with avatars, custom fields and editing tools.
Process member payments securely with Stripe integration.
Automated renewal reminders allow users to remind members automatically of expiration dates.