Join It Pricing, Features, Reviews & Comparison of Alternatives

Join It

Membership management for growing organizations

4.89/5 (27 reviews)

Join It overview

What is Join It?

Join It is membership management software which provides growing and medium-sized organizations with the tools to effectively track, manage, and grow their community. Incorporating custom fields, multiple admin access and targeted member emails, plus payment processing, event ticketing and automated renewal reminders, and much more, Join It aims to deliver a comprehensive membership management solution.

To manage membership data effectively, Join It supports a number of third party integrations with applications such as MailChimp, SurveyMonkey and Shopify, as well as Constant Contact, Eventbrite and Slack.
www.joinit.org

Pricing

Starting from
$29/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Europe and 3 other markets, Germany, Latin America, United Kingdom

Supported languages

English, Dutch, French, Spanish
Join It screenshot: Join It is a membership management service that helps businesses and nonprofits effectively sell, track, and grow their membership.Eventbrite Membership Management by Join ItJoin It screenshot: Join It provides a simple members database that allows organizations to search, filter, and track all of their members in one place. Join It screenshot: Join It provides complete member records, so that organization admins can view or edit member records while keeping member info all in one place. Join It screenshot: Join It provides an easy member experience that all members can understand intuitively. Join It enables quick purchases, fast renewals, and a straight forward way for your members to update their information.

Join It reviews

Excellent
24

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.7
  4.9
  5.0
Mike Lawson

The Solution We Have Been Waiting For!

Used daily for less than 6 months
Reviewed 2019-03-20
Review Source: Capterra

The initial attraction to Join It was the Eventbrite Integration. This is going to create big opportunities for us in creating and promoting events where memberships are included in the attendance cost. The ease of syncing with SurveyMonkey and EventBrite and MailChimp, and others is huge benefit. We rely on board member/committee member volunteers for our non-profit to assist me with various tasks, and letting them work with these services they are used to from other things they do in their lives is a huge plus. The initial best part of moving to Join It was the friendly, fast, and thorough assistance in migrating. We signed up for the Business plan, and it was money well-spent. It's so refreshing to find that. From the conference call explaining the service to me, to the migration itself, to helping me sort things out in the feature set, it has been delightful. I normally cringe at the thought of chat support. Not this time. We used another membership management company, they were not friendly or responsive, took a long time to reply, had no integrations, and a clunky user interface that looked like it was written in Cold Fusion in 2001. Firing them and taking Join It live for our members made my day.

Pros
It looks great, functions great, has all of the outside automated integrations we need, the pricing is very fair, and it is simply intuitive to use.

Cons
I don't have any least likes about it at this point.

Response from Join It


Thanks, Mike! It's been a pleasure working with you! We're appreciative that you chose to work with us! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

John Stephens

The more you use, the better the fit

Used daily for less than 6 months
Reviewed 2020-02-25
Review Source: Capterra

Like most small organizations we don't have enough staff or a dedicated IT person on site. But even without dedicated membership staff, Join It simply made membership signup and payment problems go away. Solve my problems quickly and you get my business. Our members now do 100% of their own member setup on the Join It Portal. Talk about saving us time.

Pros
We use every feature Join It provides. To me this is the true measure of the worth of any software app. It took less than a day setup, write copy and prepare offers so we could start signing up members with Join It. Our members mentioned how easy it was to sign up and begin their membership. We signed up 35 members in the first day Join It was on-line. Not one problem. It took us 2+ weeks to get the app Join It replaced up and running. And then we needed to bring in a consultant to finish our setup.

Cons
I guess we wanted to eat our cake and lose weight too. We had to adapt a few of our membership options to the way Join It wanted to handle them. Once we did, everything was fine. In fact I forgot what the origional way we wanted to do things it was. I would have prefered to bring more of Join It's member facing screens into our WordPress WEB site. We use their Portal and no members seem to care.

Response from Join It


Thanks so much for the very kind words, John! Our favorite compliment to hear is that we keep it "Easy to Use!". We're looking forward to working with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jorge A Márquez-Sánchez

Good Potential Membership APP

Used daily for free trial
Reviewed 2019-12-03
Review Source: Capterra

Very simple and good if you like minimalistic approach but high price for what you get.

Pros
I like the simple, minimalist approach. User friendly and really great customer support. Has all the basic features a small organization needs

Cons
Price is somewhat high compared to other full blown apps doing much more than joinit. To upload your members database you will need to submit manually to customer support. All other competing apps I have tried will do this automatically with your mapping input. Does not have webpage features, just very minimal and basic. Financial reports are lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Janet Bernstein

Upgrade for Your Membership or Organization!

Used daily for 1-2 years
Reviewed 2020-02-12
Review Source: Capterra

Overall we are very pleased. This is the first membership software that works for our group.

Pros
My team loves this system so much! I appreciate the new directory feature, but hoping it will expand even more. Love the finances and direct integration with EventBrite and Stripe! So seamless and makes life so easy to run reports and help members.

Cons
The only challenge we had was with the system creating both an active and prospective member profile. So when members would login using the wrong email, it would create a duplicate account but not linked to their financial stuff. We finally turned off that feature.

Response from Join It


Thanks for the kind words, Janet! It's such a pleasure being able to work with you and your Organization! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

April Greer

The most amazing customer service I've ever had!

Used daily for 6-12 months
Reviewed 2018-12-14
Review Source: Capterra

Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it."

Pros
They have listened to my feedback and actually implemented multiples of my suggestions! It's super-cool to see them shape the software based on our needs, and to hear back from a real person usually within 1-2 days. Otherwise the automations are great, and I love the custom admin fields.

Cons
Really needs to have a Zapier integration so that I can do more reporting and moving of data automatically. Also I'd love to see a referral system built for memberships...that's something NO ONE in the business has and it would be a huge selling point!

Response from Join It


Thanks, April! It's been wonderful working with you! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Join It pricing

Starting from
$29/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Basic: $0
Pro: $29 / month
Business: $99 / month

Join It features

API
Automatic Notifications
Custom Fields
Reminders
Third Party Integration

Activity Dashboard (240 other apps)
Activity Tracking (177 other apps)
CRM Integration (141 other apps)
Calendar Management (189 other apps)
Customer Database (167 other apps)
Customizable Branding (215 other apps)
Customizable Reporting (175 other apps)
Customizable Templates (188 other apps)
Data Import/Export (192 other apps)
Electronic Payments (147 other apps)
Email Integration (203 other apps)
Real Time Data (141 other apps)
Reporting & Statistics (261 other apps)
Social Media Integration (184 other apps)
Surveys & Feedback (154 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Join It

Key features of Join It

  • Member portal
  • Payment processing
  • Member directory
  • Automatic renewals
  • Member database
  • Dues management
  • Club membership
  • Association membership
  • Nonprofit membership
  • Multiple membership tiers
  • Email marketing integrations
  • Eventbrite integration
  • Multi-user access
  • Targeted member emails
  • One page purchase
  • Cancellation options
  • Bulk import
  • Failed payment notifications
  • Automatic reminders
  • Slack integration
  • Financial configuration
  • Data import
  • Sync email lists
  • Multiple currencies & tax
  • Recurring billing
  • Search functionality
  • Third party integration
  • Member table segmentation
  • Member surveys
  • Feedback collection
  • Custom fields
  • Member filtering
  • Custom profiles
  • Email verification
  • Embedable widget
  • Event ticketing
  • Member timeline
View All Features

Benefits

Supports third party integrations with popular apps like MailChimp, SurveyMonkey, Shopify, and more.
Offers different, flexible membership types with multiple tiers and recurring billing functionality.
Build membership database with avatars, custom fields and editing tools.
Process member payments securely with Stripe integration.
Automated renewal reminders allow users to remind members automatically of expiration dates.