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Membership management for growing organizations

(9)

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Join It Pricing, Features, Reviews and Alternatives

Join It FAQs

Q. What type of pricing plans does Join It offer?

Join It has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Join It?

Join It has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Join It support?

Join It supports the following languages:
Dutch, Spanish, French, English


Q. Does Join It offer an API?

Yes, Join It has an API available for use.


Q. What other apps does Join It integrate with?

Join It integrates with the following applications:
Constant Contact, Campaign Monitor by Marigold, Kindful, Zapier, QuickBooks Online Advanced, Stripe, Slack, Sendlane, Eventbrite, SurveyMonkey, Mailchimp, Emma by Marigold, Mailjet


Q. What level of support does Join It offer?

Join It offers the following support options:
Knowledge Base, Chat, Phone Support, Email/Help Desk

Join It product overview

Price starts from

29

Per month

Flat Rate

What is Join It?

Join It is membership management software which provides growing and medium-sized organizations with the tools to effectively track, manage, and grow their community. Incorporating custom fields, multiple admin access and targeted member emails, plus payment processing, event ticketing and automated renewal reminders, and much more, Join It aims to deliver a comprehensive membership management solution.

Key benefits of using Join It

  • Supports third party integrations with popular apps like MailChimp, SurveyMonkey, Shopify, and more.
  • Offers different, flexible membership types with multiple tiers and recurring billing functionality.
  • Build membership database with avatars, custom fields and editing tools.
  • Process member payments securely with Stripe integration.
  • Automated renewal reminders allow users to remind members automatically of expiration dates.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Phone Support
    Email/Help Desk

    Training options

    In Person
    Live Online
    Documentation

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    Why am I seeing this?

    Join It pricing information

    Value for money

    4.7

    /5

    81

    Starting from

    29

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Join It features

    Functionality

    4.4

    /5

    81

    Total features

    62

    8 categories

    Most valued features by users

    Activity Dashboard
    Third-Party Integrations
    API
    Alerts/Notifications
    Data Import/Export
    Reporting & Statistics
    Mobile Access
    Customizable Branding

    Functionality contenders

    Join It users reviews

    Overall Rating

    4.7

    /5

    81

    Positive reviews

    98

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.36/10
    Rating distribution

    5

    4

    3

    2

    1

    62

    17

    1

    0

    1

    Pros
    Fantastic and responsive service, very functional software. Highly recommend for small, growing orgs on budget.
    We love the integration with Mailchimp and Eventbrite. But my favorite thing about JoinIt has been their amazing customer service.
    It was complicated and did more than we needed. Join It meets our needs exactly and offers wonderful integrations for future growth and use.
    Cons
    In our experience, no essential function is missing.
    This is a problem with a lot of online software.
    There is some limitation in separating out different user types, as at present there are some features that apply to all user types.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Gilbert P.

    Founder & CEO

    Education Management, 1-10 employees

    Review source

    Overall Rating

    Good Program

    Reviewed 3 years ago

    Transcript

    Gil: I'm Gil. I'm a CEO and I give Join It four stars. For more reviews like this, click below. Other...

    gp
    AvatarImg

    glynis p.

    Leisure, Travel & Tourism, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    a view from an old Garden

    Reviewed 3 years ago

    really positive and lots of support when you need it

    Pros

    Very simple and quick to use. We can train our front of house personnel to use it with ease. As a tiny heritage garden charity we did a lot of research initially and the low set up price was really crucial. We were very nervous about signing up to a US based company- a big jeopardy for us . But they were really approachable and very efficient. It never felt ,like we were too small to count, there was a lot of patience that so many of us were volunteers. The dashboard is really easy to use and to navigate. lots of in depth info about each member easily accessible. And it loads quickly too ! It took a bit of work to understand the jargon to set it up - but tha was mainly because we'd never had another membershipo system before. Its logical and visually appealing to work with

    Cons

    A few irritations about joint memberships versus affiliated memberships and a bit more flexibility around length of membership etc would be good. For our size, needs and staff capacity I dont think there are many downsides

    Vendor response

    Thank you so much for the kind words, Glynis! It's a pleasure supporting you and the Garden! As always, we're here if you need anything!

    TA
    AvatarImg

    Tony A.

    Nonprofit Organization Management, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great choice for membership management/payments for small organizations on a limited budget

    Reviewed 3 years ago

    What is most outstanding about JoinIt is their customer support. I manage 100+ Software-as-a-Service installations in my professional life and have never experienced better customer support than what JoinIt provides. Almost instant responses to tickets by super-knowledgeable staff, problems resolved very quickly, whether they're issues I caused or perhaps the rare problem at their end. Kudos to JoinIt.

    Pros

    Easily handles our membership management needs with a minimum of fuss. Handles payments through Stripe transparently. Also handles off-line payments without much bother. Imports member lists through Excel and from MailChimp. Excellent value for the money. Tremendous customer support (can't say this enough!)

    Cons

    Wish we could more tightly integrate JoinIt forms into our WordPress site without tripling the cost of our subscription. Would like a few bulk update/delete options for our membership lists.

    Vendor response

    Thank you for the very kind words, Tony! It's been a pleasure working with you so far - and we look forward to continuing to support you!

    DS
    AvatarImg

    Dale S.

    Higher Education, 1-10 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Excellent Customer Service

    Reviewed 4 years ago

    Still in testing phase.

    Pros

    [SENSITIVE CONTENT HIDDEN] has done an excellent job in customer service. I appreciate all she has done.

    Cons

    Still in testing phase. Nothing to report yet.

    JB
    AvatarImg

    Jim B.

    Museums and Institutions, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Saved!

    Reviewed 4 years ago
    Pros

    After a horrid launch with a competitive product, I switched to JoinIt and was up and running in 1 day. No hassles, no excuses, just progress and support. Sent my data, they notified me of errors, we fixed them and BAM! it was done. Taking on new members within the hour.

    Cons

    I'll let you know. Would rather have not paid out 12 months up front.

    Vendor response

    Thanks for the kind words, Jim! We're thrilled that we were able to get you up and running so quickly! :)

    GE
    AvatarImg

    Gad E.

    Automotive, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy and efficient member management software

    Reviewed a year ago

    Overall JoinIt has alleviated the very tedious tasks of managing a club of this size. We avoid mistakes, can track everything and our members can also self-serve with their information, payments, status etc. It is hard to express how easy member management has become for us since switching to JoinIT. And when we do have questions, the online technical support chat is second to none. They respond in a timely manner and they know their stuff and always polite and pleasant.

    Pros

    JoinIt is easy to setup, use and maintain. We have roughly 1500 members and the software has made our management so much easier than the manual way we were doing it before. The technical support with JoinIt is perfect. Not just good.

    Cons

    A few features we would like to see in the future and not yet implemented.

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