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StarChapter vs Member365 Comparison (2026)

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StarChapter

Member365

Overview

StarChapter is an association management software serving local association volunteers in the United States and Canada.

Member365 helps associations manage online event registration, member and non-member pricing, payments, attendance, reminders, and reporting while connecting event activity back to member records.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

119

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

299

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

656

300

223

101

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.3

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“Combines membership management, event registration, email marketing, website management, and payment processing in a single system.”

Emely A.

Chapter Administrator

“While the built-in website tools are convenient, organizations looking for highly customized designs may find them less flexible than dedicated web platforms.”

Emely A.

Chapter Administrator

“how it has a full suite of email marketing, website, event and member managment all in one.”

Dennis M.

IT Services Manager

Pros

“They are readily available to provide us with training on the use of their platform, and they’ve done so on several occasions, particularly when we were exploring the range of the platform features and options tailored to our needs.”

Alyssa B.

Manager, CCDA Secretariat

“It is just a quick sign-up for our members to access information and the files they need, and it is very simple on our end to manage membership and permissions.”

Alyssa B.

Manager, CCDA Secretariat

“The member interface was a bit old-fashioned looking and sometimes it was hard to create exactly what we wanted (though with time we got closer).”

Natalie B.

Project Coordinator

Cons

“It’s not always user‑friendly. While support tickets are answered, the instructions for updating page content can be difficult, and numerous backend steps are required.”

Kelly W.

Association Executive

“Some of the ways of finding and publishing pages is hard to figure out since we only use and update those pages annually.”

Ed C.

Administrator

“The layout is not very modern, and it shows when we are trying to present a polished front end to members and the public.”

Eshana H.

Administrator

Cons

“The quantity of contact records dictates the price of the software and one-by-one maintenance can be too time-consuming to complete while so many other aspects are easy/automated.”

Abigail I.

Development Manager

“My own inexperience with it, sometimes makes it less intuitive to use, and I often wonder if it has more tools than I really need, but overall, there are no cons.”

Sarah R.

Director

“Not me; however, some of our members didn't find it particularly intuitive to use.”

Natalie B.

Project Coordinator