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Member365

Centralized dashboard for member-based organizations

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Member365 Pricing, Features, Reviews and Alternatives

Member365 product overview

Price starts from

$

249

/momonth
Flat Rate

What is Member365?

Member365 is an online platform designed specifically for associations and member-based organizations to help increase memberships, automate everyday data-driven tasks, and strengthen member engagement. The all-in-one solution eliminates the need for managing multiple applications by providing one centralized dashboard, and ensuring a seamless membership application and renewal process.

Key benefits of using Member365

Member365's smart tagging and smart lists enable users to identify campaigns, tag special member requirements, and identify common interests shared by members.

The 360-degree view feature allows users to view every contact's history and activity, without managing multiple data sources and spreadsheets.

The solution provides instant access to real-time membership reporting, so users know which members are active or lapsed.

Member365 lets users broadcast eNewsletters to members and non-members, as well as send automated reminder messages for member renewal, event registration and surveys.

Member365 provides users with free automated software updates ensuring the latest version.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Webinars
In Person
Documentation
Videos
Live Online

Member365 pricing information

Value for money

4.2

/5

23

Price starts from

$

249

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Member365 features

Functionality

4.2

/5

23
Total Features41 6 categories

Most valued features by users

Email Marketing
CRM
Member Communities
Member Types
Committee Management
Member Database
Member Accounts
Website Management

Functionality contenders

Member365 users reviews

Overall rating

4.1

/5

23

Positive reviews

87%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.38/10
Rating distribution

5

4

3

2

1

8

12

2

0

1

Pros
The entire experience from on boarding to now day to day use of Member365 has been seamless. The customer support is outstanding and I continue to be surprised by the breadth of functionality.

JS

Jenna S.

It has been a pleasure from day 1, and I highly recommend Member365 by Pixelera as your software solution.

CA

Carrie Ann T.

The ease of sending eblasts to large groups without having to use an external program is amazing since all the emails and messages are all stored in each member's profile.

LG

Linda G.

Cons
To date, my only critique would be the lack of customization options for your individual organization (ie. page layout, header graphics, page colors, etc).

MH

Maurice H.

Filters, categories, and tags are very difficult to understand and the documentation is not at all complete so it makes if very difficult to use the full functionality of the program.

DM

Denis M.

However, at times (including with the Directory issue referenced above) it seems as though not everyone knows what is going on, and they are hesitant to offer timelines for "repairs" or new features.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

All in one place

Reviewed 3 years ago

So excited they now have a chat function. We run our Member365 only with volunteers, and not all of them are that tech savvy, so it's great to have the extra help when you need it. Once it's set up, you are good to go.

Pros

Once you get the hang of it, this software helps manage the back-end of an organization. Make sure to take advantage of onboarding features.

Cons

It takes a bit of time to get used to all the features since there are so many of them!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A mixed bag

Reviewed 3 years ago

Member365 replaced a completely archaic and inadequate system for us, and in that sense is a major step forward in analytics, event management and most reporting. We were aware of some limitations when we selected it, but were surprised by others once we got deeper into the implementation. It works well as long as it fits your processes. We have found work arounds for most challenges, but be aware...

Pros

The events module in particular works well for almost all of our event registration and activities. It lacks complex calculation abilities, but generally work arounds can be found. In general it is a good system for a reasonable price. The user interface is attractive and offers good customizable options for communicating with members. The membership options are generally sufficient, although designed in a somewhat odd way. Buyers need to dig deep during the evaluation stage to be certain its limitations are acceptable.

Cons

The level of user customization could be improved in order to better reflect the nature of each organization's operations. Also, some data is stored with the individual's specific membership, RATHER than with the member themself. So for example, the "member since" date will change if the membership type is changed; that's not helpful when tracking an individual's history with the organization. Their...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Member365 isn't worth your time or money!

Reviewed 9 months ago
Pros

I don't have anything good to say about this software.

Cons

This software consistently stalls out. I wait for 10 minutes just to create an invoice for membership renewal in this system. They are garbage. The [SENSITIVE CONTENT HIDDEN] told us that they can't fix our problem and have given up leaving us with garbage data. We are leaving. We asked them to download all of our data and they currently have no way to do that, that's awful! [SENSITIVE CONTENT HIDDEN] told us that we have to use the reporting within the system to pull out our data. The problem is that the reporting feature in Member365 isn't accurate at all. The system auto-archives contacts and it is difficult to pull them back into a lapsed or active status. DO NOT USE THIS COMPANY!

Vendor response

Member365 welcomes feedback and constructive criticism as we find it a valuable tool to continually grow and improve our software for all our clients. In this case we feel that this review is inaccurate and unfairly represents the quality of our software and our organization. Many associations have different needs and requirements and sometimes we discover that Member365 is not the right fit....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Member365 software gets better by the day, with new features being released every week.

Reviewed 6 years ago

One of the best things about the Member365 system is that the developers are continually working on updates, and they get released to the customers. Our organization uses this system at a high level, and every time we think "it would be really great if the system could do THIS"....a new update to the system comes out over the next couple of weeks to answer our prayers! So the system is very "fluid."...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Member365 is meeting our complex requirements.

Reviewed 5 years ago

The Member365 product has advanced greatly since we started working with it. At first I didn't think it would be able to meet our complex multi-sport offerings but I have since been proven wrong. We use Member365 to register numerous adult membership categories as well as youth sport camps. We checked out other solutions and did not find anything that could match Member365 in quality for price. Looking forward to continuing to work with Member365 and I would recommend that other recreational sport groups give it a try.

Pros

It's not a custom solution that I have to keep paying to upgrade each year.

Cons

Still in development

Member365 FAQs and common questions

Member365 has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available


Member365 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Member365 supports the following languages:
English, French


No, Member365 does not have an API available.


Member365 offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum

Related categories