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Survey Solutions Logo

Computer-assisted personal interview technology

Table of Contents

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Survey Solutions - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Survey Solutions overview

What is Survey Solutions?

Survey Solutions combines user-friendly rapid questionnaire development and powerful management tools for complex CAPI/CAWI with little or no programming and no connectivity during interviews. Data can be reviewed instantly after synchronization. Built-in reports include progress, status, and maps. Cases can be reassigned, and interviewers can change language on the fly. Survey Solutions is sustainable for large-scale surveys combining powerful management tools with ease of implementation.

The computer-assisted personal interview technology assists governments, statistical offices and non-governmental organizations in conducting complex surveys with dynamic structures using tablet devices. Survey Solutions can be tailored to the needs of the clients, allowing them to successfully complete simple and more sophisticated projects: from basic evaluation questionnaires to complicated multistage panel surveys.

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Key benefits of using Survey Solutions

  • Provides CAPI/CAWI data collection as well as data and survey management without customization or programming.

  • User-friendly questionnaire designer and survey management. Used for simple or complex questionnaires and sample designs including panels

  • The software can be tailored to the needs of the clients, allowing them to successfully complete simple and more sophisticated projects

  • Supervisors may view and check the collected information as soon as the enumerators finish the interviews, together with possible error reports.

  • Changes in the structure of the questionnaire can be instantly reflected on the interviewers' devices. This allows for last-minute updates or error corrections.
  • Starting price

    Free

    Alternatives

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    Survey Solutions’s user interface

    Ease of use rating:

    Survey Solutions pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(1)
    3-4(27)
    5(57)

    What do users say about Survey Solutions?

    Users report Survey Solutions offers robust survey management, flexible questionnaire design, and reliable data collection, all at no cost. They find it easy to use, with intuitive interfaces for both designers and interviewers, and appreciate its collaborative features, multi-language support, and comprehensive reporting tools. They highlight responsive customer support and frequent updates as positive aspects. Some mention cost savings and efficient integration with CAPI, CATI, and CAWI modes.

    They say the platform streamlines fieldwork and improves data quality, but note occasional technical issues, a steep learning curve for advanced features, and limitations in offline design and documentation. They feel frequent updates can disrupt ongoing surveys.

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    Who uses Survey Solutions?

    Based on 85 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Research
    Government Administration
    Nonprofit Organization Management
    Civic & Social Organization
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    Survey Solutions's features

    Features rating:

    API
    Customizable questions
    Customizable templates
    Data import/export
    Drag & drop
    Email marketing
    Email reminders
    Feedback management
    Mobile survey
    Multi-Channel distribution
    Multi-Language
    Offline response collection
    Pulse surveys
    Question branching
    Question library
    Question piping
    Randomization
    Real-Time data
    Reporting/Analytics
    Response quotas
    Response validation
    Skip logic
    Support audio/images/video
    Survey builder
    Template management
    URL customization

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    Survey Solutions pricing

    Value for money rating:

    Starting from

    Free

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Survey Solutions price and value

    Value for money rating:

    To see what individual users think of Survey Solutions's price and value, check out the review snippets below.

    “The system is very powerful and versatile. I like the fact that Survey Solution is easy to scale up and has great functionality to monitor CAPI-based surveys with ease.”
    AU

    Alvin U.

    Researcher

    “It is very reliable and very easy to use, the designer application is very simple and easy, yet it is so powerful to create sophisticated survey. I have use most of the it's features.”
    Verified reviewer profile picture

    TJATUR H.

    ICT Consultant

    Survey Solutions support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Chat
    Email/Help Desk
    Knowledge Base

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Survey Solutions FAQs

    Q. What type of pricing plans does Survey Solutions offer?

    Survey Solutions has the following pricing plans:
    Pricing model: One Time License, Free
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Survey Solutions?

    Survey Solutions has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Survey Solutions support?

    Survey Solutions supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does Survey Solutions support mobile devices?

    Survey Solutions supports the following devices:
    Android


    Q. Does Survey Solutions offer an API?

    Yes, Survey Solutions has an API available for use.


    Q. What level of support does Survey Solutions offer?

    Survey Solutions offers the following support options:
    FAQs/Forum, Chat, Email/Help Desk, Knowledge Base

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