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TextSpot
SMS Marketing and Reminder Software
TextSpot Pricing, Features, Reviews and Alternatives
TextSpot FAQs
TextSpot has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of TextSpot?
TextSpot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does TextSpot support?
TextSpot supports the following languages:
English
Q. Does TextSpot offer an API?
No, TextSpot does not have an API available.
Q. What level of support does TextSpot offer?
TextSpot offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat
TextSpot product overview
Typical customers
Platforms supported
Support options
Training options
Not sure about TextSpot? Compare it with a popular alternative
Starting from
12
Per month
Usage Based
Starting from
30
/user
Per month
TextSpot pricing information
Value for money
4.7
/5
18
Starting from
12
Per month
Usage Based
Pricing options
Value for money contenders
TextSpot features
Functionality
4.4
/5
18
Total features
27
2 categories
Most valued features by users
Functionality contenders
TextSpot users reviews
Overall Rating
4.7
/5
18
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
15
2
0
1
0
Overall rating contenders
Verified reviewer
Information Technology and Services, self-employed
Used weekly for 1-2 years
Review source
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Very smooth, and when someone replies to a text, I get a notification that someone has done so.
Very easy to setup and transfer in contact lists and groups. Messages are sent immediately and if there are any issues to any numbers, I am notified immediately so that the issue can be corrected.
The billing module needs help when the card info needs updating. It doesn't see that you already have a subscription that just needs updating for the autopay, and I end up having two subscriptions and then having to get customer service to iron out the problem.
Thanks for your review of TextSpot. We are thrilled to hear that TextSpot has been a great solution for your SMS needs. Sorry you had a little trouble with billing, but I know our support team is always available to solve the problem and make it right. We're glad to hear they did that for you!
Karan M.
Leisure, Travel & Tourism, self-employed
Used daily for 1-2 years
Review source
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My overall experience with TextSpot is positive - I am very happy with the software! Customer support is responsive and new features and functionality are added regularly. My clients LOVE that I can text them with a dedicated number, and I have a record of sent, received and deliverability without worrying about losing any messages should I lose or switch my cell phone.
This software is a convenient and easy way to keep in touch with my clients with updates, changes, appointment reminders, and with important information, especially while they are actively traveling. Messages can be sent and received from my phone or desktop, and can include links and images, and the TextSpot notifications tell me who incoming messages are from. The dedicated number now keeps my business mobile free and messages archived.
This software is amazing - nothing to dislike as far as I am concerned. Some requested features would be the ability to send up to two (2) images per message and brand without using the image slot for my company logo.
Hi Karan, thanks for leaving us a review. We are thrilled to hear that you love using TextSpot and you're finding everything you need to sending appointment reminders and other important information to your clients. Happy Texting!
Donald L.
Hospitality, 11-50 employees
Used monthly for less than 6 months
Review source
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Not good. They want to keep free money for doing nothing. Bad ethics.
Can't say that I liked anything. I don't recommend it at all.
Bad business ethics, poor customer service. Unwilling to refund accidental subscription time, meant to cancel after first month. Just wanted to try text marketing out. I was sure I had cancelled it but it slipped by somehow.
Hi Donald, We're sorry you feel that way. When you emailed us asking for a refund for your subscription from 6 months prior, we treated you like any other customer. We can refund the most recent payment, but cannot refund a subscription payment simply because you failed to cancel your account. That is how any subscription service works. You agree to our terms and conditions, which clearly state you are not entitled to a refund. Yet, we decided to refund you 5 of 6 payments because you threatened to leave a poor review, which you clearly did anyway. Your threat of leaving a poor review is no way to behave as a customer. Since you requested a refund because you didn't use the software, your review of the product here is not trustworthy (since you did not use it) and other customers should understand that your review here reflects your character and not our product.
Mary B.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
Review source
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I found TextSpot easy to learn and work with. I can set up the appointment reminders for a single appointment or multiple appointments at one time. I can do group text if we need to cancel a whole day. Textspot has saved me a lot of time and phone calls, and easy for the patient's to respond. The cost can't be beat! For us being a small business, Textspot provided a needed service at a price a small business can afford. I highly recommend Textspot!
At the beginning it did take some time to learn how to edit or delete a message, and it felt slow in customer support for responses, however, that has improved!
Hi Mary, we're happy to hear that you've had a great experience using TextSpot and that it's gotten even better over time. Thanks for being a TextSpot customer and leaving us a review.
Heather T.
Education Management, 1-10 employees
Used daily for 1-2 years
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It has been great as a whole. Great customer service and quality texting service
It is very convenient tool to reach out to the public and members of our organization. I enjoy that you can message back and forth with ease just like you are on a cell phone.
Would like an app for it, but otherwise no complaints
Hi Heather, Thanks for leaving us a review. We're happy to hear our software is as easy for you to use as messaging is on your personal mobile phone. That's what we aim for! As far as a dedicated app for TextSpot, we'll definitely be releasing that at some point in the future. At this point, the majority of our users prefer to use the software on their desktop, but we will offer an app eventually. We are mobile friendly on your mobile device's browser, though!
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