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TimelinesAI vs Meritto Comparison (2026)

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Good recommendations?

TimelinesAI logo

TimelinesAI

Meritto logo

Meritto

Overview

Integrate multiple WhatsApp numbers with your CRM. Gain access to a Shared inbox that consolidates all WhatsApp conversations into a single, manageable interface. Effortlessly streamline your workflow by creating customizable workflows. Manage all WhatsApp messages from one centralized platform.

From higher education institutions and K-12 schools to EdTech platforms, online degree programmes, study abroad consultants, coaching centres, and vocational training institutes, Meritto caters all.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

116

5

4

3

2

1

83

25

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.6

619

5

4

3

2

1

433

137

36

8

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“Using timelines.ai has been very helpful for my businesses management of our chats and also how efficiently we manage the team that handles the chats.”
TA

Toni A.

Director

“This means that anytime I receive a message on WhatsApp, a record is entered into my CRM system to follow up with that enquiry manually.”
Verified reviewer profile picture

Mark O.

CEO

“We're able to easily create labels, and assign chats, trace response times and create filters.”
TA

Toni A.

Director

Pros

“The platform helps streamline lead management, enquiry tracking, and counselling workflows, which improves visibility across the admission funnel.”
SF

Syed F.

Regional Director - Marketing

“Meritto is very helpful in managing leads, tracking applications, and organizing follow-ups in one place.”
RQ

Redwan Q.

Student Recruitment Manager

“The platform provides strong value and helps make the admissions and recruitment workflow more structured and efficient.”
RQ

Redwan Q.

Student Recruitment Manager

Cons

“Sometimes the load times for the chats are not great. When a user loads files, it sometimes takes a lot of time to see the file.”
VC

Vicente C.

Software Developer

“It's easy to click on the wrong tab, and then mistakenly send out multiple versions of the messaging from all of our users.”
Verified reviewer profile picture

B P.

COO

“Not able to save messages on the app. ”
GS

Greg S.

Director

Cons

“However, Meritto has some challenges: there’s a learning curve for new users, it can be costly for smaller institutions, and integration with other systems may be complex.”
RC

Rubina C.

Head of Admin

“Sometimes the system hangs while loading bulk data and sometimes the lead update is delayed not often ofcourse.”
SS

Shivangi S.

Senior Academic counsellor

“Reporting tools are very bad, you cannot create a report of your own with custom logics”
MK

Manoj K.

Product Manager

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features16
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Assignment Management
  • Attendance Tracking
  • Attendee Tracking
  • Autoresponders
  • Badge Management
  • Billing & Invoicing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Candidate Management
  • Chat/Messaging
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Triggered Actions
  • Faculty/Staff Management
  • Fee Management
  • File Sharing
  • Financial Aid Management
  • Financial Management
  • For Higher Education
  • For Sales Teams/Organizations
  • Forecasting
  • Forms Management
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Group Registration
  • Independent/Private
  • Interaction Tracking
  • Interview Scheduling
  • K-12
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multivariate Testing
  • No-Code
  • Online Calendar
  • Online Forms
  • Online Payments
  • Online Registration
  • Opportunity Management
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Product Catalog
  • Progress Reports
  • Progress Tracking
  • Project Workflow
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Records Management
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Marketing
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Sign On
  • Skills Assessment
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Student Information/Records
  • Student Management
  • Student Portal
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Transfers/Routing
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Visitor Tracking
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Total features174
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Assignment Management
  • Attendance Tracking
  • Attendee Tracking
  • Autoresponders
  • Badge Management
  • Billing & Invoicing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Candidate Management
  • Chat/Messaging
  • Class Registration
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Triggered Actions
  • Faculty/Staff Management
  • Fee Management
  • File Sharing
  • Financial Aid Management
  • Financial Management
  • For Higher Education
  • For Sales Teams/Organizations
  • Forecasting
  • Forms Management
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Group Registration
  • Independent/Private
  • Interaction Tracking
  • Interview Scheduling
  • K-12
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multivariate Testing
  • No-Code
  • Online Calendar
  • Online Forms
  • Online Payments
  • Online Registration
  • Opportunity Management
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Product Catalog
  • Progress Reports
  • Progress Tracking
  • Project Workflow
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Records Management
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Marketing
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Sign On
  • Skills Assessment
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Student Information/Records
  • Student Management
  • Student Portal
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Transfers/Routing
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Visitor Tracking
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations13
  • Ameyo
  • Bulk Sender
  • CAMU
  • CANVAS
  • CallHippo
  • Cashfree
  • ChatGPT
  • Close
  • Creatrix Campus
  • Edmingle
  • Edumarshal
  • Exotel
  • Google Ads
  • Google Meet
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Ken42
  • Knowlarity
  • MCUBE
  • Make
  • Mercer Mettl Coding Assessments
  • Mercer | Mettl Examination Platform
  • Messenger
  • Microsoft Teams
  • Moodle
  • MyOperator
  • Pearson TalentLens
  • Pipedrive
  • Razorpay
  • SAP BW/4HANA
  • Salesforce Platform
  • Slack
  • Stripe
  • Twitter/X
  • WebEngage
  • WhatsApp
  • Whatsapp CRM
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho Flow
  • edumerge
  • monday AI Work Platform
  • Total integrations31
  • Ameyo
  • Bulk Sender
  • CAMU
  • CANVAS
  • CallHippo
  • Cashfree
  • ChatGPT
  • Close
  • Creatrix Campus
  • Edmingle
  • Edumarshal
  • Exotel
  • Google Ads
  • Google Meet
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Ken42
  • Knowlarity
  • MCUBE
  • Make
  • Mercer Mettl Coding Assessments
  • Mercer | Mettl Examination Platform
  • Messenger
  • Microsoft Teams
  • Moodle
  • MyOperator
  • Pearson TalentLens
  • Pipedrive
  • Razorpay
  • SAP BW/4HANA
  • Salesforce Platform
  • Slack
  • Stripe
  • Twitter/X
  • WebEngage
  • WhatsApp
  • Whatsapp CRM
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho Flow
  • edumerge
  • monday AI Work Platform