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Timely vs Fresha Comparison (2026)

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Timely

Fresha

Overview

Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.

Fresha is the world's leading online booking software for the beauty and wellness industry. Boost your sales and attract new clients with an all-in-one solution for beauty salons, spas, barbers and therapists.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

14.95

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

711

523

147

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.8

1.4K

1.2K

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“Timely's automated time tracking has greatly benefited the management of research projects, allowing me to precisely track time spent on various grants without the hassle of manual entry.”

Alison M.

Data Analyst

“It also includes budget tracking and timesheets.”

Ritu G.

Scientist

“Functional and remembered my data so I could quickly and easily re-book appointments”

Ashley C.

Commercial Advisor

Pros

“I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same.”

Catherine B.

Business owner an aesthetician.

“It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product [sensitive content hidden] and tech support.”

Pamela T.

President

“I have inquried about this to Fresha several times, as I use their QR code at my store to allow my clients to book an appointment, however, I still get charged for those customers, as if they intially found my services through Fresha, though this is not the case.”

Erik K.

Massage Therapist

Cons

“The Timely app has some bugs which should be fixed in next updates.”

Ritu G.

Scientist

“Not offering clients slots that are available, booking clients in slots that aren’t supposed to be available and open times in the diary are not showing to customers.”

Rebecca G.

Massage therapist

“The software is relatively expensive compared to some other time-tracking and scheduling tools on the market. While Timely provides some basic reporting features, it doesn't offer as many advanced reporting options as some other tools.”

Priyanshu J.

Manager

Cons

“Unable to add two therapists to one appointment, latest pricing structure is far to expensive and unfair on very small businesses.”

Suphotjana P.

Operations Manager

“Fresha can have some bugs or issues in its booking system at times, including error messages or blank screens.”

Andie T.

Student

“I follow Fresha’s own advice by sending my direct booking link, yet the system still flags client as new marketplace clients. Despite clear evidence, support refuses to refund the fees, citing rigid policy and technicalities.”

Catherine N.

Holistic Therapist