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Overview
Capture richer insights with adaptive surveys, AI-powered follow-ups, and faster analysis of patterns and trends.
AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
984
5
4
3
2
1
700
247
28
4
5
- Value for money
- Ease of use
- Features
- Customer support
4.6
101
5
4
3
2
1
68
24
8
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Sonu P.
Systems Analyst
Elaine G.
Customer Success and Operations Manager
John P.
Transport Broker
Pros
Daniel R.
Co-founder
Daniel R.
Co-founder
Arwa A.
Dentist
Cons
Patricia d.
manager
Sonu P.
Systems Analyst
Zoran H.
President
Cons
Geoff D.
Owner
- Vendor responds to reviews
- Last review9 days ago
- Vendor responds to reviews
- Last review5 months ago
Key features
- Total features90
- 360 Degree Feedback
- AI/Machine Learning
- API
- Abbreviation Detection
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Appointment Scheduling
- Autofill
- Autoresponders
- CRM
- Collaboration Tools
- Communication Management
- Community Management
- Conditional Logic
- Configurable Workflow
- Contact Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Lead Capture
- Lead Generation
- Lead Qualification
- Lead Segmentation
- Live Results Sharing
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- One-to-One Messaging
- Online Forms
- Online Polling
- Panel Management
- Payment Processing
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Pulse Surveys
- Q&A Management
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- SSL Security
- Scoring
- Search/Filter
- Segmentation
- Sentiment Analysis
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Summary Reports
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Test/Quiz Creation
- Text Analysis
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Web Forms
- Website Integration
- Workflow Automation
- Workflow Management
- Total features47
- 360 Degree Feedback
- AI/Machine Learning
- API
- Abbreviation Detection
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Appointment Scheduling
- Autofill
- Autoresponders
- CRM
- Collaboration Tools
- Communication Management
- Community Management
- Conditional Logic
- Configurable Workflow
- Contact Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Visualization
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Forms Creation & Design
- Forms Management
- Gamification
- Lead Capture
- Lead Generation
- Lead Qualification
- Lead Segmentation
- Live Results Sharing
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- One-to-One Messaging
- Online Forms
- Online Polling
- Panel Management
- Payment Processing
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Pulse Surveys
- Q&A Management
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Conversations
- Reporting & Statistics
- Reporting/Analytics
- Response Validation
- SSL Security
- Scoring
- Search/Filter
- Segmentation
- Sentiment Analysis
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Summary Reports
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Test/Quiz Creation
- Text Analysis
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Web Forms
- Website Integration
- Workflow Automation
- Workflow Management
Integrations
- Total integrations50
- ActiveCampaign
- Aircall
- Airtable
- Asana
- Brevo
- Calendly
- Canva
- Chattermill
- Chili Piper
- Contentful
- EnjoyHQ
- Evernote Teams
- Fomo
- Freshdesk
- Freshsales
- GitHub
- GitLab
- Gmail
- Google Docs
- Google Drive
- Google Forms
- Google Sheets
- Google Slides
- HubSpot CRM
- Jira
- Kit
- Klaviyo
- MailerLite
- Marketo Engage
- Mention
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Ortto
- Paymo
- Pipedrive
- Productboard
- Redmine
- Shopify
- Slack
- Stripe
- Thinkific
- Trello
- Twilio
- WordPress
- Xoxoday
- Zapier
- Zendesk Sell
- Zoho CRM
- monday AI Work Platform
- Total integrationsN/A
- ActiveCampaign
- Aircall
- Airtable
- Asana
- Brevo
- Calendly
- Canva
- Chattermill
- Chili Piper
- Contentful
- EnjoyHQ
- Evernote Teams
- Fomo
- Freshdesk
- Freshsales
- GitHub
- GitLab
- Gmail
- Google Docs
- Google Drive
- Google Forms
- Google Sheets
- Google Slides
- HubSpot CRM
- Jira
- Kit
- Klaviyo
- MailerLite
- Marketo Engage
- Mention
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Ortto
- Paymo
- Pipedrive
- Productboard
- Redmine
- Shopify
- Slack
- Stripe
- Thinkific
- Trello
- Twilio
- WordPress
- Xoxoday
- Zapier
- Zendesk Sell
- Zoho CRM
- monday AI Work Platform
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