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Typeform vs AskNicely Comparison (2026)

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Typeform

AskNicely logo

AskNicely

Overview

Capture richer insights with adaptive surveys, AI-powered follow-ups, and faster analysis of patterns and trends.

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

399

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

984

5

4

3

2

1

700

247

28

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.6

101

5

4

3

2

1

68

24

8

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“I especially liked the customization features, templates, and logic-based workflows that make forms feel more engaging compared to traditional survey tools.”
SP

Sonu P.

Systems Analyst

“Additionally, the ability to view responses in an organized and visually clear way helps a lot when analyzing data, making the entire process feel efficient and well thought out.”
EG

Elaine G.

Customer Success and Operations Manager

“In sum, Typeform has assisted me in transforming random phone calls into online applications, thus I qualify auto transport leads in a shorter time and do not need to miss key car details.”
JP

John P.

Transport Broker

Pros

“We get a decent response rate on our NPS survey.”
DR

Daniel R.

Co-founder

“The throttling of surveys seems to work well.”
DR

Daniel R.

Co-founder

“It is great to hear the good feedback from pateints”
AA

Arwa A.

Dentist

Cons

“What I liked least is the lack of flexibility in the layout, especially the fact that I cannot place two questions on one screen.”
Pd

Patricia d.

manager

“Some useful features are locked behind premium plans, which may not provide the best value for smaller teams or individual users.”
SP

Sonu P.

Systems Analyst

“Having to pay for additional features like email contacts to have survey go out to a wider audience was difficult to use”
ZH

Zoran H.

President

Cons

“We caught the renewal when it drafted and asked to cancel immediately but they wouldn’t let us.”
GD

Geoff D.

Owner

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features90
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Appointment Scheduling
  • Autofill
  • Autoresponders
  • CRM
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Onboarding
  • Engagement Tracking
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Gamification
  • Lead Capture
  • Lead Generation
  • Lead Qualification
  • Lead Segmentation
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offboarding
  • One-to-One Messaging
  • Online Forms
  • Online Polling
  • Panel Management
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SSL Security
  • Scoring
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Test/Quiz Creation
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • URL Customization
  • Web Forms
  • Website Integration
  • Workflow Automation
  • Workflow Management
  • Total features47
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Appointment Scheduling
  • Autofill
  • Autoresponders
  • CRM
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Onboarding
  • Engagement Tracking
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Gamification
  • Lead Capture
  • Lead Generation
  • Lead Qualification
  • Lead Segmentation
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offboarding
  • One-to-One Messaging
  • Online Forms
  • Online Polling
  • Panel Management
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SSL Security
  • Scoring
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Test/Quiz Creation
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Training Management
  • Trend Analysis
  • URL Customization
  • Web Forms
  • Website Integration
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations50
  • ActiveCampaign
  • Aircall
  • Airtable
  • Asana
  • Brevo
  • Calendly
  • Canva
  • Chattermill
  • Chili Piper
  • Contentful
  • EnjoyHQ
  • Evernote Teams
  • Fomo
  • Freshdesk
  • Freshsales
  • GitHub
  • GitLab
  • Gmail
  • Google Docs
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Slides
  • HubSpot CRM
  • Jira
  • Kit
  • Klaviyo
  • MailerLite
  • Marketo Engage
  • Mention
  • Microsoft Excel
  • Microsoft Teams
  • OneDrive
  • Ortto
  • Paymo
  • Pipedrive
  • Productboard
  • Redmine
  • Shopify
  • Slack
  • Stripe
  • Thinkific
  • Trello
  • Twilio
  • WordPress
  • Xoxoday
  • Zapier
  • Zendesk Sell
  • Zoho CRM
  • monday AI Work Platform
  • Total integrationsN/A
  • ActiveCampaign
  • Aircall
  • Airtable
  • Asana
  • Brevo
  • Calendly
  • Canva
  • Chattermill
  • Chili Piper
  • Contentful
  • EnjoyHQ
  • Evernote Teams
  • Fomo
  • Freshdesk
  • Freshsales
  • GitHub
  • GitLab
  • Gmail
  • Google Docs
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Slides
  • HubSpot CRM
  • Jira
  • Kit
  • Klaviyo
  • MailerLite
  • Marketo Engage
  • Mention
  • Microsoft Excel
  • Microsoft Teams
  • OneDrive
  • Ortto
  • Paymo
  • Pipedrive
  • Productboard
  • Redmine
  • Shopify
  • Slack
  • Stripe
  • Thinkific
  • Trello
  • Twilio
  • WordPress
  • Xoxoday
  • Zapier
  • Zendesk Sell
  • Zoho CRM
  • monday AI Work Platform