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Survicate vs AskNicely Comparison (2026)

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Survicate logo

Survicate

AskNicely logo

AskNicely

Overview

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

399

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

99

5

4

3

2

1

69

25

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.6

101

5

4

3

2

1

68

24

8

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“I appreciate the intuitive design, pre-set templates, and ready-to-use question ideas that save time while keeping surveys professional-looking.”
PP

Pauline P.

Senior Graphic Designer

“The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action.”
GT

Graeme T.

Group Quality Lead

“Another standout feature is their tracking system for feature requests. When a feature I suggested goes live, they notify me directly – a thoughtful touch that shows they truly listen to customer feedback.”
VP

Vladimir P.

Senior Marketing Manager

Pros

“We get a decent response rate on our NPS survey.”
DR

Daniel R.

Co-founder

“The throttling of surveys seems to work well.”
DR

Daniel R.

Co-founder

“It is great to hear the good feedback from pateints”
AA

Arwa A.

Dentist

Cons

“You can still embed images but it requires your own image hosting solution and embedded HTML tags, so it just takes more time and isn't very flexible.”
GN

Gretchen N.

Director

“For example, I wanted to ask users to rate their level of technology skills on a 5-point scale and I had to hijack a CSAT for that.”
MM

Mathilde M.

Lead user research

“The AI analysis tool needs improvement, as it is not very accurate in analyzing a qualitative output.”
JY

Jimmy Y.

Product manager

Cons

“We caught the renewal when it drafted and asked to cancel immediately but they wouldn’t let us.”
GD

Geoff D.

Owner

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features85
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Advocate Management
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Conditional Logic
  • Continuous Feedback
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Forms Creation & Design
  • Generative AI
  • Geotargeting
  • Landing Pages/Web Forms
  • Lead Capture
  • Live Results Sharing
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offboarding
  • Onboarding
  • Online Polling
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • Review Notification
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Usage Tracking/Analytics
  • User Research Analysis
  • Visual Analytics
  • Website Integration
  • Widgets
  • Word Clouds
  • Workflow Automation
  • Workflow Management
  • Total features47
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Advocate Management
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Conditional Logic
  • Continuous Feedback
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Forms Creation & Design
  • Generative AI
  • Geotargeting
  • Landing Pages/Web Forms
  • Lead Capture
  • Live Results Sharing
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offboarding
  • Onboarding
  • Online Polling
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • Review Notification
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Usage Tracking/Analytics
  • User Research Analysis
  • Visual Analytics
  • Website Integration
  • Widgets
  • Word Clouds
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations65
  • AWeber
  • ActiveCampaign
  • Agile CRM
  • Airtable
  • Amplitude
  • Braze
  • Calendly
  • Campaign Monitor by Marigold
  • Close
  • Coda
  • Constant Contact
  • Copper
  • Customer.io
  • Drift
  • Drip
  • Firmao CRM
  • Freshdesk
  • Freshsales
  • Fullstory
  • GetResponse
  • Glassbox
  • Google Analytics 360
  • Google Chrome
  • Google Sheets
  • Help Scout
  • HubSpot Marketing Hub
  • InvoiceBerry
  • Iterable
  • Jira
  • Keap
  • Kit
  • Klaviyo
  • LiveChat
  • MailerLite
  • Mailgun
  • Manago AI
  • Marketo Engage
  • Marketo Sales Connect
  • Microsoft Teams
  • Mixpanel
  • Netskope One Platform
  • Ontraport
  • Ortto
  • Pipedrive
  • Productboard
  • Reply
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Segment
  • SendGrid
  • SessionCam
  • Shopify
  • Skyvia
  • Slack
  • Smartlook
  • Trello
  • UXCam
  • VERO
  • Woopra
  • WordPress
  • Zapier
  • Zendesk Suite
  • iPresso
  • monday AI Work Platform
  • tl;dv
  • Total integrationsN/A
  • AWeber
  • ActiveCampaign
  • Agile CRM
  • Airtable
  • Amplitude
  • Braze
  • Calendly
  • Campaign Monitor by Marigold
  • Close
  • Coda
  • Constant Contact
  • Copper
  • Customer.io
  • Drift
  • Drip
  • Firmao CRM
  • Freshdesk
  • Freshsales
  • Fullstory
  • GetResponse
  • Glassbox
  • Google Analytics 360
  • Google Chrome
  • Google Sheets
  • Help Scout
  • HubSpot Marketing Hub
  • InvoiceBerry
  • Iterable
  • Jira
  • Keap
  • Kit
  • Klaviyo
  • LiveChat
  • MailerLite
  • Mailgun
  • Manago AI
  • Marketo Engage
  • Marketo Sales Connect
  • Microsoft Teams
  • Mixpanel
  • Netskope One Platform
  • Ontraport
  • Ortto
  • Pipedrive
  • Productboard
  • Reply
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Segment
  • SendGrid
  • SessionCam
  • Shopify
  • Skyvia
  • Slack
  • Smartlook
  • Trello
  • UXCam
  • VERO
  • Woopra
  • WordPress
  • Zapier
  • Zendesk Suite
  • iPresso
  • monday AI Work Platform
  • tl;dv