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Userlytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based usability testing platform for digital assets
Table of Contents
Userlytics - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Userlytics overview
What is Userlytics?
Userlytics is a cloud-based usability testing platform which helps small to large businesses test various digital assets such as websites, applications, prototypes, competitors, and more. The solution enables users to optimize the entire customer journey by defining the target audience based on country, gender, age, education, employment, and income.
Userlytics’ skipping logic module allows administrators to define sequences of questions based on answers provided by testers. Features include annotations, privacy protection, customizable invitation widgets, UX test preview, video transcriptions, and more. The platform comes with screener functionality, which enables teams to ask a series of questions to qualify or disqualify participants. Userlytics lets enterprises generate different types of tests, including verbal tasks, single/multiple choice, ratings-based and open-ended.
Userlytics offers insight into assessment results based on several usability metrics such as time on task, System Usability Scale (SUS), success/failure ratios, Net Promoter Score (NPS), and more. Userlytics allows businesses to hire testers by creating and sharing recruitment links with potential participants. The platform integrates with various third-party applications including Adobe XD, TestFlight and Google Play Console.
Starting price
per year
Alternatives
with better value for money
Userlytics’s user interface
Userlytics pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.6
Customer support
4.9
Reviews sentiment
What do users say about Userlytics?
Users report Userlytics offers flexible and diverse testing options, including remote usability studies, quick setup, and customizable test scripts. They find the visual elements, templates, and fast results helpful for efficient analysis, though some mention minor interface challenges and a learning curve for new users. They appreciate being able to recruit targeted participants and run tests as needed without long-term contracts.
Reviewers appreciate the platform’s intuitive design and ease of use, noting that even beginners can navigate it easily. They consistently praise the responsive and helpful customer support, which they say quickly resolves issues and assists with onboarding and ongoing projects.
Select to learn more
Who uses Userlytics?
Based on 55 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Userlytics's key features
Most critical features, based on insights from Userlytics users:
All Userlytics features
Features rating:
Userlytics awards
Userlytics alternatives
Userlytics
Starting from
69
/user
Per year
UserWay Accessibility Widget
Starting from
69
Per month
Dovetail
Starting from
0
Per month
Maze
Starting from
75
Per month
Userlytics pricing
Pricing plans
Pricing details:
Custom (Pay-as-you-go)
No pricing info
Features included:
- QA Review of Panel Results
- Picture-in-Picture Recording
- Moderated Testing
- Tree Testing
- Advanced Demographics
- Advanced Metrics
- Sentiment Analysis
- Quantitative Testing
- AI UX Analysis
- Website, App, & Prototype Testing
- Surveys
- Screener Questions
- Card Sorting
- AI Transcriptions
- Highlight Reels
- Privacy Protection
- Unmoderated Testing
- BioSensor Tracking
- Free BYOU Credits
User opinions about Userlytics price and value
Value for money rating:
To see what individual users think of Userlytics's price and value, check out the review snippets below.
Mike A.
UX Researcher/Designer
Liis M.
Product Manager
Userlytics customer support
What do users say about Userlytics customer support?
Customer support rating:
We analyzed 27 verified user reviews to identify positive and negative aspects of Userlytics customer support.
A significant portion of users highlight the support team's rapid response times and willingness to go the extra mile.
Broad user base reports professional, attentive, and highly effective assistance that makes onboarding and troubleshooting easy.
Support options
Training options
To see what individual users say about Userlytics's customer support, check out the review snippets below.
“They are timely with correspondence, provide excellent customer service, go the extra mile, and deliver solid work.”
Markell W.
Usability Lead / Sr. UX Designer
“They providing outstanding customer support, their team is always ready to assist with a level of professionalism and efficiency that is second to none.”
Maksym B.
CEO
“Also, when I have questions or issues, the support team responds promptly and help me out. ”
Tomoko C.
User Researcher
Userlytics FAQs
Userlytics has the following pricing plans:
Starting from: $69.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Userlytics?
Userlytics has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Userlytics support?
Userlytics supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Italian, Norwegian (Bokmal), Portuguese, Portuguese, Portuguese, Spanish, Swedish
Q. Does Userlytics support mobile devices?
Userlytics supports the following devices:
Android, iPad, iPhone
Q. Does Userlytics offer an API?
No, Userlytics does not have an API available.
Q. What level of support does Userlytics offer?
Userlytics offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat