App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Userlytics Logo

Userlytics

4.6
(48)

Write a review

Cloud-based usability testing platform for digital assets

(13)

Userlytics Pricing, Features, Reviews and Alternatives

Userlytics FAQs

Q. What type of pricing plans does Userlytics offer?

Userlytics has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money

See free alternatives

Q. Who are the typical users of Userlytics?

Userlytics has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

See alternatives

Q. What languages does Userlytics support?

Userlytics supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Portuguese, Spanish

See alternatives

Q. Does Userlytics support mobile devices?

Userlytics supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does Userlytics offer an API?

No, Userlytics does not have an API available.

See alternatives

Q. What level of support does Userlytics offer?

Userlytics offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

See alternatives

Userlytics product overview

Price starts from

49

/user

Per month

What is Userlytics?

Userlytics is a cloud-based usability testing platform which helps small to large businesses test various digital assets such as websites, applications, prototypes, competitors, and more. The solution enables users to optimize the entire customer journey by defining the target audience based on country, gender, age, education, employment, and income.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars

Not sure about Userlytics? Compare it with a popular alternative

Starting from

49

/user

Per month

Free plan
Free trial
Pricing range

Starting from

29

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Userlytics pricing information

Value for money

4.7

/5

48

Starting from

49

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Userlytics features

Functionality

4.4

/5

48

Total features

33

3 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Customizable Fields
AB Testing
Assessment Management
Collaboration Tools
Commenting/Notes
Customer Experience Management

Functionality contenders

Userlytics users reviews

Overall Rating

4.6

/5

48

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10
Rating distribution

5

4

3

2

1

29

17

2

0

0

Pros
They have made sure I have gotten quality testers which in turn has provided quality research. Their pricing, ease of use, customer service, and quality of testers/panels can't be beat.
The platform is easy to use, has fast candidate responses, and excellent customer service. I'd recommend this platform to anyone interested in user testing.
I thought the preview experience also was better than user testing to experience the test myself. I also found that their support team was extremely responsive when I needed help with my credits.
Cons
In general, the credit system is overly complicated and my #1 pain point.
Hard to reallocate account history if required eg employee leaving. Also relatively expensive for short tests.
The card sorting interface needs work, it was hard to use for us as the researchers, and difficult for testers to use. We've encountered some bugs but the customer service team is quick to respond.

Overall rating contenders

AvatarImg
AvatarImg

Krista A.

Marketing and Advertising, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User friendly and efficient

Reviewed 2 years ago

I really enjoy Userlytics. Aside from the user-friendly and efficient platform, the customer service team is 10 stars out of 5. They are always willing to help me set anything up in such a timely manner - and so nice!!

Pros

The software's interface makes setting up the test, reading and reporting out a breeze. Simple functionality makes something like a robust test just a little bit easier.

Cons

The transcription that is based off of audio is left to be desired and often not able to be used. As a result, we do spend extra time translating ourselves for each panel result.

MP
AvatarImg

Mike P.

Financial Services, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A more reasonable alternative to the biggest players.

Reviewed 6 months ago

Our rep has been helpful and attentive, and the tool meets the UI and feature requirements of all its competitors for a really reasonable price tag.

Pros

There are a lot more UX testing tools and platforms out there these days than the days of Usertesting and UserZoom being the only players. But many of them offer only a couple types of tests, or force you into a type of workflow. We chose Userlytics because it most closely resembles the "big boys" in terms of feature set (in fact, I get more types of quant tests than I did with UserZoom) for a much smaller price tag. I also like that tasks can go un-recorded for participants' privacy. This was a near-essential feature for getting the tool approved.

Cons

We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it.

HP
AvatarImg

Holly P.

Banking, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Userlytics is a great tool for UX optimization

Reviewed a month ago

The Userlytics team has been more of a partner than a supplier. They proactively reach out to see how they can assist us in our projects; we know we can count on them for quick answers to our questions about best practices. Very responsive team!

Pros

Our ability to get user feedback overnight is invaluable to our Agile iterating work model - it allows us to keep the work moving and deliver value to our members as quickly as possible. The customer support we receive is also top-notch!

Cons

Some extra personalization options for the loading screens of the user testing experience would be nice but certainly not needed for getting the most from our user testing with Userlytics.

DH
AvatarImg

Demetric H.

Government Administration, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Userlytics Review

Reviewed 9 months ago

This is not a get rich quick opportunity but a great opportunity to make some extra cash. If you have a phone with internet access you can make easy money with Userlytics in less than thirty minutes.

Pros

Userlytics is an easy way to make money at home there's no data processing or pyramid schemes all you have to do is review a product and get paid.

Cons

Each product review you submit can earn you $10 or more and the more you review your value to the business increases you start to make more money for each review. The only downside is you don't get to submit a review every day sometimes it can be days till you are offered the next review.

JD
AvatarImg

Jennifer D.

Computer Software, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Userlytics is a robust and inexpensive testing platform

Reviewed 2 years ago

Userlytics is a robust and inexpensive testing platform that meets our needs as a software company.

Pros

Creating a study with Userlytics is easy; the interface walks you through each step of the process. Some highlights include the templates that are available for common usability questions and the in-browser testing option for participants.

Cons

We use our own participants for testing and some have difficulty navigating the testing platform when reviewing prototypes.

Common Userlytics comparisons

Userlytics logo
UserTesting logo
UserlyticsvsUserTesting
Userlytics logo
Userbrain logo
UserlyticsvsUserbrain
Userlytics logo
Userfeel logo
UserlyticsvsUserfeel
Userlytics logo
SurveyMonkey logo
UserlyticsvsSurveyMonkey

Related categories