App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Userlytics Logo

Write a review

Cloud-based usability testing platform for digital assets

(14)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Userlytics Pricing, Features, Reviews and Alternatives

Userlytics FAQs

Q. What type of pricing plans does Userlytics offer?

Userlytics has the following pricing plans:
Starting from: $69.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Userlytics?

Userlytics has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Userlytics support?

Userlytics supports the following languages:
English, French, Spanish, Chinese (Simplified), Chinese (Traditional), German, Dutch, Danish, Italian, Portuguese, Finnish, Norwegian (Bokmal), Portuguese, Portuguese, Swedish


Q. Does Userlytics support mobile devices?

Userlytics supports the following devices:
Android, iPad, iPhone


Q. Does Userlytics offer an API?

No, Userlytics does not have an API available.


Q. What level of support does Userlytics offer?

Userlytics offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

Userlytics product overview

Price starts from

69

/user

Per year

What is Userlytics?

Userlytics is a cloud-based usability testing platform which helps small to large businesses test various digital assets such as websites, applications, prototypes, competitors, and more. The solution enables users to optimize the entire customer journey by defining the target audience based on country, gender, age, education, employment, and income.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars

Not sure about Userlytics? Compare it with a popular alternative

Userlytics logo

Userlytics

4.7
(49)
HelpHero logo
4.7
(7)

Starting from

69

/user

Per year

Free plan
Free trial
Pricing range

Starting from

55

Per month

Usage Based

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Userlytics pricing information

Value for money

4.7

/5

49

Starting from

69

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Userlytics features

Functionality

4.5

/5

49

Total features

56

4 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Reporting & Statistics
Customizable Branding
Customizable Fields
Real-Time Data
A/B Testing

Functionality contenders

Userlytics users reviews

Overall Rating

4.7

/5

49

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.04/10
Rating distribution

5

4

3

2

1

32

17

0

0

0

Pros
Their video editing function is great for showing highlight reels to clients and colleagues. Their customer service is fantastic.
The platform is easy to use, has fast candidate responses, and excellent customer service. I'd recommend this platform to anyone interested in user testing.
I thought the preview experience also was better than user testing to experience the test myself. I also found that their support team was extremely responsive when I needed help with my credits.
Cons
In general, the credit system is overly complicated and my #1 pain point.
Hard to reallocate account history if required eg employee leaving. Also relatively expensive for short tests.
The card sorting interface needs work, it was hard to use for us as the researchers, and difficult for testers to use. We've encountered some bugs but the customer service team is quick to respond.

Overall rating contenders

AvatarImg
AvatarImg

Krista A.

Marketing and Advertising, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User friendly and efficient

Reviewed 2 years ago

I really enjoy Userlytics. Aside from the user-friendly and efficient platform, the customer service team is 10 stars out of 5. They are always willing to help me set anything up in such a timely manner - and so nice!!

Pros

The software's interface makes setting up the test, reading and reporting out a breeze. Simple functionality makes something like a robust test just a little bit easier.

Cons

The transcription that is based off of audio is left to be desired and often not able to be used. As a result, we do spend extra time translating ourselves for each panel result.

MP
AvatarImg

Mike P.

Financial Services, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A more reasonable alternative to the biggest players.

Reviewed a year ago

Our rep has been helpful and attentive, and the tool meets the UI and feature requirements of all its competitors for a really reasonable price tag.

Pros

There are a lot more UX testing tools and platforms out there these days than the days of Usertesting and UserZoom being the only players. But many of them offer only a couple types of tests, or force you into a type of workflow. We chose Userlytics because it most closely resembles the "big boys" in terms of feature set (in fact, I get more types of quant tests than I did with UserZoom) for a much smaller price tag. I also like that tasks can go un-recorded for participants' privacy. This was a near-essential feature for getting the tool approved.

Cons

We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it.

rt
AvatarImg

rachid t.

Arts and Crafts, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

userlytics on of the user softawre that i didn't like to much

Reviewed a year ago

it was a bad experience for sure

Pros

well ther is not much i did like nut i like the website menu

Cons

i did like least that doesn't work for the residence out of the USA

AR
AvatarImg

Verified reviewer

E-Learning, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So great to have consistent point of contact

Reviewed 12 days ago

A+ - It's a versatile, full-featured platform backed up by courteous, responsive human support.

Pros

In a time when most vendors change their reps on you every six months or so, it's been terrific to work with the same professional, responsive, low-pressure individual since Day One.

Cons

We don't have any problems to speak of other than many of our colleagues are already familiar with UserTesting so there's been a little bit of a learning curve.

AvatarImg
AvatarImg

Maksym B.

Information Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

10 Out of 10, absolutely love it

Reviewed 3 months ago

Userlytics has been a true game-changer for our testing initiatives. With exceptional customer support, a comprehensive feature set, and top-notch participant quality, they have earned our highest recommendation. We give them a perfect 10 out of 10 and urge anyone in need of a testing platform to give them a try.

Pros

We transformed our approach in testing. They providing outstanding customer support, their team is always ready to assist with a level of professionalism and efficiency that is second to none. We used usability testing, prototype evaluation. Platform is incredibly user-friendly, making it easy for even novices to navigate and utilize effectively. One of the most impressive aspects of Userlytics is extensive pool of participants ensures that we receive diverse and insightful feedback, enabling us to make informed decisions.

Cons

We absolutely love it. For our company no cons.

Common Userlytics comparisons

Userlytics logo
UserTesting logo
UserlyticsvsUserTesting
Userlytics logo
Uizard logo
UserlyticsvsUizard
Userlytics logo
Userfeel logo
UserlyticsvsUserfeel

Related categories