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Userlytics
Cloud-based usability testing platform for digital assets
(13)
Userlytics is a cloud-based usability testing platform which helps small to large businesses test various digital assets such as websites, applications, prototypes, competitors, and more. The solution enables users to optimize the entire customer journey by defining the target audience based on country, gender, age, education, employment, and income.
Typical customers
Platforms supported
Support options
Training options
Starting from
49
/user
Per month
Starting from
29
Per month
Flat Rate
Value for money
4.7
/5
48
Starting from
49
/user
Per month
Value for money contenders
Functionality
4.4
/5
48
Total features
33
3 categories
Functionality contenders
Overall Rating
4.6
/5
48
Positive reviews
29
17
2
0
0
Overall rating contenders
Krista A.
Marketing and Advertising, 11-50 employees
Used monthly for 6-12 months
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I really enjoy Userlytics. Aside from the user-friendly and efficient platform, the customer service team is 10 stars out of 5. They are always willing to help me set anything up in such a timely manner - and so nice!!
The software's interface makes setting up the test, reading and reporting out a breeze. Simple functionality makes something like a robust test just a little bit easier.
The transcription that is based off of audio is left to be desired and often not able to be used. As a result, we do spend extra time translating ourselves for each panel result.
Mike P.
Financial Services, 201-500 employees
Used weekly for less than 6 months
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Our rep has been helpful and attentive, and the tool meets the UI and feature requirements of all its competitors for a really reasonable price tag.
There are a lot more UX testing tools and platforms out there these days than the days of Usertesting and UserZoom being the only players. But many of them offer only a couple types of tests, or force you into a type of workflow. We chose Userlytics because it most closely resembles the "big boys" in terms of feature set (in fact, I get more types of quant tests than I did with UserZoom) for a much smaller price tag. I also like that tasks can go un-recorded for participants' privacy. This was a near-essential feature for getting the tool approved.
We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it.
Holly P.
Banking, 501-1,000 employees
Used monthly for 2+ years
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The Userlytics team has been more of a partner than a supplier. They proactively reach out to see how they can assist us in our projects; we know we can count on them for quick answers to our questions about best practices. Very responsive team!
Our ability to get user feedback overnight is invaluable to our Agile iterating work model - it allows us to keep the work moving and deliver value to our members as quickly as possible. The customer support we receive is also top-notch!
Some extra personalization options for the loading screens of the user testing experience would be nice but certainly not needed for getting the most from our user testing with Userlytics.
Demetric H.
Government Administration, 51-200 employees
Used weekly for 1-2 years
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This is not a get rich quick opportunity but a great opportunity to make some extra cash. If you have a phone with internet access you can make easy money with Userlytics in less than thirty minutes.
Userlytics is an easy way to make money at home there's no data processing or pyramid schemes all you have to do is review a product and get paid.
Each product review you submit can earn you $10 or more and the more you review your value to the business increases you start to make more money for each review. The only downside is you don't get to submit a review every day sometimes it can be days till you are offered the next review.
Jennifer D.
Computer Software, 501-1,000 employees
Used monthly for 6-12 months
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Userlytics is a robust and inexpensive testing platform that meets our needs as a software company.
Creating a study with Userlytics is easy; the interface walks you through each step of the process. Some highlights include the templates that are available for common usability questions and the in-browser testing option for participants.
We use our own participants for testing and some have difficulty navigating the testing platform when reviewing prototypes.