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Vtiger CRM vs Odoo Comparison (2026)
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Good recommendations?
Vtiger CRM
4.3
(339)5
159
4
139
3
34
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Odoo
4.2
(1.3K)5
703
4
403
3
103
2
38
1
88
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Vtiger CRM enables marketing, sales, and support teams to follow, engage with, and plan work around customers as they move across the entire customer life cycle
A fully integrated cloud solution to MRP, Quality, Maintenance, and PLM.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.3
339
5
4
3
2
1
159
139
34
5
2
- Value for money
- Ease of use
- Features
- Customer support
76%
would recommend this app4.2
1.3K
5
4
3
2
1
703
403
103
38
88
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this appPros
“The user interface of Vtiger CRM is outstanding, making it a remarkable customer relationship management solution.”
PT
Piergiorgio T.
Project Manager
“The interface could be a bit smoother in some areas.”
KW
Kian W.
Support Engineer
“The best feature in Vtiger is the sales automation and emails marketing options.”
IM
Ismael M.
Sales Executive
Pros
“It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools.”
Junaid T.
Head of Business and Administration
“Information flows are automated to the extreme: a customer order instantly triggers an inventory update and prepares the corresponding invoice without any duplicate data entry.”
HH
Heather H.
Marketing and Communications Executive
“I required something that could provide student contacts, course billing and some minimal sales management without the sophistication of the enterprise package.”
BK
Blerta K.
Language Instructor
Cons
“Another potential issue with Vtiger CRM is that the platform can be complex to set up and configure. While the user interface is intuitive, setting up the platform initially can be a bit of a challenge.”
John S.
Social Media Consultant
“This may not be feasible for smaller businesses that are operating on a tight budget.”
John S.
Social Media Consultant
“Homepage is too backward and needs a lot of improvement .”
K M.
Business development executive
Cons
“After disputing the fee, our database access was shut down/restricted, forcing us into an extremely difficult position operationally. After the database was restored, we began having issues with our email-fetch services and incoming emails were no longer properly entering the system.”
Brian B.
President
“I had to invest a massive amount of time configuring the tool so that it aligned precisely with my specific business processes, and I have sometimes encountered frustrating bugs after major system updates.”
PK
Patrick K.
Vice President at JPK and Associates, Inc.
“Odoo support didnt show the minimum responsibility regarding this big error and considered it as an inconvenience situation and the only thing they offered is to create a new account and told me to redo the wholework myself again. Since my contract with ADG is paused due to delay in project delivery several times.”
hd
hana d.
CEO
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review15 days ago
Key features
- Total features88
- 360 Degree Feedback
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Aging Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Attendee Management
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Billing
- Autoresponders
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Bar Chart
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Batch Processing
- Benefits Management
- Bid Management
- Bill of Material Analysis
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Buy Side (Suppliers)
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Cancellation Management
- Capacity Planning
- Cash Management
- Catalog Management
- Change Management
- Check Writing
- Check-in/Check-out
- Client Management
- Client Portal
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Compatibility Testing
- Compensation Management
- Completion Tracking
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Delivery
- Content Management
- Contingency Billing
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Custom Development
- Customer Complaint Tracking
- Customer Database
- Customer History
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Modeling
- Data Synchronization
- Data Visualization
- Debugging
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Deployment Management
- Design Management
- Digital Signature
- Discount Management
- Dispatch Management
- Distribution Management
- Document Coding & Control
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Duplicate Payment Alert
- EDI
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Engagement Tracking
- Enrollments/Onboarding
- Enterprise Asset Management
- Equipment Maintenance
- Equipment Tracking
- Event Scheduling
- Expense Claims
- Expense Tracking
- Feedback Management
- File Sharing
- Financial Management
- Financial Reporting
- Fixed Asset Management
- Fleet Management
- Food Traceability
- For Insurance Industry
- For Metal Fabrication
- For Restaurants
- For Retail
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Fuel Management
- Full Text Search
- Fund Accounting
- GPS
- Gamification
- Gantt/Timeline View
- General Ledger
- Gift Card Management
- Graphical User Interface
- HR Management
- Help Desk Management
- Historical Reporting
- Hourly Billing
- Idea Management
- Import/Export Management
- Inbox Management
- Income & Balance Sheet
- Integrated Business Operations
- Integrated Development Environment
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- Job Management
- Kanban Board
- Kitting
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prospecting Tools
- Quotes/Estimates
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Social Media Integration
- Source Tracking
- Support Ticket Management
- Task Management
- Territory Management
- Third-Party Integrations
- Web Forms
- Web-based Deployment
- Workflow Management
- eCommerce Management
- Total features180
- 360 Degree Feedback
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Aging Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Attendee Management
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Billing
- Autoresponders
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Bar Chart
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Batch Processing
- Benefits Management
- Bid Management
- Bill of Material Analysis
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Buy Side (Suppliers)
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Cancellation Management
- Capacity Planning
- Cash Management
- Catalog Management
- Change Management
- Check Writing
- Check-in/Check-out
- Client Management
- Client Portal
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Compatibility Testing
- Compensation Management
- Completion Tracking
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Delivery
- Content Management
- Contingency Billing
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Custom Development
- Customer Complaint Tracking
- Customer Database
- Customer History
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Modeling
- Data Synchronization
- Data Visualization
- Debugging
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Deployment Management
- Design Management
- Digital Signature
- Discount Management
- Dispatch Management
- Distribution Management
- Document Coding & Control
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Duplicate Payment Alert
- EDI
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Engagement Tracking
- Enrollments/Onboarding
- Enterprise Asset Management
- Equipment Maintenance
- Equipment Tracking
- Event Scheduling
- Expense Claims
- Expense Tracking
- Feedback Management
- File Sharing
- Financial Management
- Financial Reporting
- Fixed Asset Management
- Fleet Management
- Food Traceability
- For Insurance Industry
- For Metal Fabrication
- For Restaurants
- For Retail
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Fuel Management
- Full Text Search
- Fund Accounting
- GPS
- Gamification
- Gantt/Timeline View
- General Ledger
- Gift Card Management
- Graphical User Interface
- HR Management
- Help Desk Management
- Historical Reporting
- Hourly Billing
- Idea Management
- Import/Export Management
- Inbox Management
- Income & Balance Sheet
- Integrated Business Operations
- Integrated Development Environment
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- Job Management
- Kanban Board
- Kitting
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prospecting Tools
- Quotes/Estimates
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Social Media Integration
- Source Tracking
- Support Ticket Management
- Task Management
- Territory Management
- Third-Party Integrations
- Web Forms
- Web-based Deployment
- Workflow Management
- eCommerce Management
Integrations
- Total integrations32
- Adobe Commerce
- Adyen
- Asterisk
- Clickatell
- Docusign
- Dropbox
- Exotel
- FedEx Ship Manager
- Gmail
- Google Calendar
- Google Contacts
- Google Docs
- Google Drive
- Google Translate
- Gupshup
- HubSpot Agent Hub
- Intuit Data Protect
- Joomla
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Olark
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe
- TextAnywhere
- Twilio
- VICIdial
- Xero
- Zapier
- Zoom Workplace
- authorize.net
- Total integrations14
- Adobe Commerce
- Adyen
- Asterisk
- Clickatell
- Docusign
- Dropbox
- Exotel
- FedEx Ship Manager
- Gmail
- Google Calendar
- Google Contacts
- Google Docs
- Google Drive
- Google Translate
- Gupshup
- HubSpot Agent Hub
- Intuit Data Protect
- Joomla
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Olark
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe
- TextAnywhere
- Twilio
- VICIdial
- Xero
- Zapier
- Zoom Workplace
- authorize.net
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