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Zoho CRM vs Odoo Comparison

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Good recommendations?

Odoo  logo

Odoo

80pts

Overview

Category Leaders

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals...

Category Leaders

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

14

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

6.7K

5

4

3

2

1

3.4K

2.3K

761

169

75

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.1

845

5

4

3

2

1

396

290

88

22

49

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.

Pros

We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.

Cons

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.

Cons

Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
The customer support is very bad and we are wasting a lot of time.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features202
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Autoresponders
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Benefits Management
  • Bid Management
  • Bill of Material Analysis
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Buyer Management
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cancellation Management
  • Capacity Planning
  • Cash Management
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Chat/Messaging
  • Check Writing
  • Check-in/Check-out
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contingency Billing
  • Contract Drafting
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Custom Development
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Debugging
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Deployment Management
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Payment Alert
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Event Triggered Actions
  • Exception Reporting
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Food Traceability
  • For AEC Industry
  • For Financial Institutions
  • For Government
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Full Text Search
  • Fund Accounting
  • GPS
  • Gamification
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Graphical User Interface
  • HR Management
  • Help Desk Management
  • Historical Reporting
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Incentive Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Lifecycle Management
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Marketing Calendar
  • Material Requirements Planning
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Payments
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Projects
  • Multivariate Testing
  • Negative Feedback Management
  • Newsletter Management
  • Nonprofits
  • Online Forums
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receiving
  • Recruitment Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Rewards Management
  • Role-Based Permissions
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Serial Number Tracking
  • Service History
  • Service Level Agreement (SLA) Management
  • Shipping Management
  • Shopping Cart
  • Sick Leave Tracking
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Software Development
  • Source Control
  • Source Tracking
  • Sourcing Management
  • Special Order Management
  • Specialty Contracts
  • Spend Management
  • Statistical Analysis
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Assignments
  • Team Collaboration
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Text Analysis
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Management
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Warranty Tracking
  • Web App Development
  • Web Forms
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Website Visitor Tracking
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • Total features370
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Autoresponders
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Benefits Management
  • Bid Management
  • Bill of Material Analysis
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Buyer Management
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cancellation Management
  • Capacity Planning
  • Cash Management
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Chat/Messaging
  • Check Writing
  • Check-in/Check-out
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contingency Billing
  • Contract Drafting
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Custom Development
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Debugging
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Deployment Management
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Payment Alert
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Event Triggered Actions
  • Exception Reporting
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Food Traceability
  • For AEC Industry
  • For Financial Institutions
  • For Government
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Full Text Search
  • Fund Accounting
  • GPS
  • Gamification
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Graphical User Interface
  • HR Management
  • Help Desk Management
  • Historical Reporting
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Incentive Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Lifecycle Management
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Marketing Calendar
  • Material Requirements Planning
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Payments
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Projects
  • Multivariate Testing
  • Negative Feedback Management
  • Newsletter Management
  • Nonprofits
  • Online Forums
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quota Planning
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receiving
  • Recruitment Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Rewards Management
  • Role-Based Permissions
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Planning
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Serial Number Tracking
  • Service History
  • Service Level Agreement (SLA) Management
  • Shipping Management
  • Shopping Cart
  • Sick Leave Tracking
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Software Development
  • Source Control
  • Source Tracking
  • Sourcing Management
  • Special Order Management
  • Specialty Contracts
  • Spend Management
  • Statistical Analysis
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Assignments
  • Team Collaboration
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Text Analysis
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Management
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Warranty Tracking
  • Web App Development
  • Web Forms
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Website Visitor Tracking
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations593
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations79
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

FF
AvatarImg

Felix F.

Primary/Secondary Education, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Zoho CRM

with Zoho CRM you can create a group of satisfied customers

Reviewed 6 years ago
Pros

Zoho CRM is well designed, has a usability that helps users to feel intuitively comfortable with the system. It facilitates fast attention to clients and gives a very good approach to communication.

Cons

Does not have version offline, the cost is per user, which is a bit expensive, compared to other CRMs like Odoo, it provides few customization options

FP
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Fernando P.

Telecommunications, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Zoho CRM

Mala experiencia

Reviewed 2 months ago

Mala, si lo hubiera sabido hubiésemos metido por ejemplo Odoo que es más barato y hay mas gente en España que sabe de este software, ZOHO en España tiene a un ingeniero de soporte y a dos personas y el resto es en India y UK.

Pros

La cantidad de cosas que teóricamente se pueden hacer.

Cons

El penoso soporte de su equipo. La integración es necesaria hacerla con un partner, y no es barato, al coste de las licencias hay que sumarle el del partner y no sirve nadie por muchos conocimientos IT que se tengan ya que las particularidades de cada módulo son muchas y siempre se pierden muchos datos de tu antiguo sistema.

Showing original review in Spanish. See translation

TB
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Tanya B.

Health, Wellness and Fitness, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Odoo

For CRM, the tool doesn’t cut it. Industry standard is much, much higher

Reviewed 2 years ago
Pros

The developers and ERP system creators continuously share how well the tool is. The complexities with a developer can achieve a lot.

Cons

The CRM took at least is way behind industry standard. Features like analytical, html, email creation and editing are not available for a CRM specialist

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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Very good CRM

Reviewed 5 years ago

We were looking for a user friendly and usable solution for CRMso far we are happy

Pros

From CRM to... much more. You can have a powerful multi-user sales CRM for free, or pay reasonable fees to activate several additional functionalities

Cons

Not immediatelly easy to understand the pricing, however we were eventually happy to discover that the CRM alone would have been free

CM
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Claudio M.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Crm per aziende

Reviewed 2 years ago
Pros

Ottimo sofware per la gestione aziendale. Ricco di funzionalità permette di migliorare la gestione aziendale ottimizzando i flussi di lavoro. Presente anche una versione community Open Source gratuita.

Cons

Necessita di un minimo di conoscenza dei sistemi crm. Non adatto a principianti.

Showing original review in Italian. See translation

IA
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Ionut Alexandru C.

Information Services, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

opensource CRM

Reviewed a year ago

Great

Pros

Is great, you can use docker to deploy a full functional Odoo instance and design your CRM, you can also use plugins and design your perfect CRM.

Cons

Not opensource version of every plugin but you can try almost everything.

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Bastien C.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Odoo une solution qui vous accompagne de façon simple à moindre cout

Reviewed a year ago

Odoo a permit d'avoir un CRM à moindre cout

Pros

Je trouve que Odoo une fois pris en main était un produit simple. Il fallait bien comprendre comment il fonctionne lors de commentaire sur les comptes ou les contacts.Une fois une bonne prise en main cela est simple.

Cons

Quand on passe d'un CRM à un autre il est toujours compliqué de trouver les fonctionnalités identique.nous avons eu un peu de mal a passé les commerciaux sur l'utilisation du produit.

Showing original review in French. See translation

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Juan M.

Marketing and Advertising, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Odoo

A open source MRP free of charge, but beware of implementation costs

Reviewed 3 years ago

If you are running a SMB with a low budget and are kind-of- IT-savy, you will get away with a reasonably extensive MRP free of charge (when using the Open-Source version). You will count with CRM, Accounting, Operations, and Marketing basic modules, that will get the job done. However if you are looking a seamless experience, you may want to evaluate mainstream tools like Hubspot, Zoho or SAP, albeit facing higher costs.

Pros

The open source version is free of charge. It counts with several modules, allowing to combine Sales, Accounting, Manufacturing and Logistics modules using ODOO as an ERP.

Cons

It is cumbersome to customize. Especially when facing code, it becomes highly dependent on IT teams. This makes ODOO not the most accessible CRM to work with, even at the free trial version. Deeper customization often requires coding skills, meaning a high necessity to work with an experience Odoo partner. This is where the free-of-charge-open-source promise becomes tricky

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Jesus Alan R.

Computer Software, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Odoo

Excellent software!

Reviewed 8 years ago

With Odoo CRM you can track your customer from the lead to the sale, including every contact I made with them, including phone calls and every email can be tracked in this app, and the integration with another Odoo apps make it a really complete solution.

Pros

It's really ease to configure and use, it's very user friendly and the learning curve is really low

Cons

If you use Odoo CRM on premise, the configuration is more complex that using Saas

SA
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Sarfraz A.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

No better CRM available in market with niche capabilities like Odoo

Reviewed 6 years ago
Pros

Ease to making calls send text messages electronically sign documents email and much more from a single module. The integration of apps like Astrix opens a new opportunities for industries who depend on inbound and outbound calls on a daily basis. It’s extremely easy to use and highly recommended.

Cons

Does not have document management system integrated to CRM. Ability to manage open and closed tenders.

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Jose s.

Telecommunications, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Odoo, the easiest way to develop your ideas

Reviewed 6 years ago

Creation of a data center interconnection registry application

Pros

you have the option to create your own python based application And if you want you can use one of the many applications already published and start to shape it to your business needs Sales applications, calculations, inventory, among others. are the options that odoo gives

Cons

Being an open source CRM, you must have knowledge in programming, servers and implementation of applications.

Vendor response

Thanks for the review Jose! Remember that you don't have to be a developer to use Odoo, far from it! Our online platform is designed for businesses to get started right away using Odoo Apps without ever having to write code! Check it out on our Start page: www.odoo.com/start

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Anis L.

Marketing and Advertising, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Odoo un tres bon CRM

Reviewed 8 months ago
Pros

C'est un CRM facile a utilise et facile a comprendre et surtout personnalisable

Cons

il existe quelque Bugs, mais sinon le support est parfait

Showing original review in French. See translation

LR
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Luis R.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Very Good Experience

Reviewed 6 years ago
Pros

East to use. Integrated with other Odoo apps like purchases, sales, accounting, contacts, and so on. Web CRM that can be usted over every device.

Cons

No comments for this. Odoo CRM os simple. Perhaps only cons is more integrated with email and social Networks.

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Verified reviewer

Self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Track inventory and engage in CRM very easily!

Reviewed 6 years ago
Pros

I like how easy Odoo made it for the team I was on to track its inventory and engage customers in meaningful communication.

Cons

I think that it could be a little more customizable in regard to visual layout of the CRM functions.

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Stanley M.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Best CRM for Small to large Enterprises

Reviewed 2 years ago

POS in Odoo is simply the best point of sale I have ever used.

Pros

Availability of most requested add-on modules and makes it the most ideal crm system.

Cons

Odoo enterprise model is quit expensive especially for small business.

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Weston W.

Telecommunications, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Odoo

Odoo is a waste of money

Reviewed 2 years ago

Horrible

Pros

Not user friendly and not happy due to it not saving critical notes and info.

Cons

Not user friendly and if you have two tabs open nothing will save. Horrible crm and would not recommend to anyone.

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Mariel Andrea G.

Consumer Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Odoo

Es buena herramienta cuando se tienen las diversas aplicaciones

Reviewed 2 years ago

Es buena, un poco cara pero bastante útil

Pros

Me gusta la flexibilidad de crear, diseñar, importar y exportar información dentro del crm y facturación

Cons

Creo que le falta un poco de actualización a la interfaz

Showing original review in Spanish. See translation

MT
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Martin T.

Architecture & Planning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Odoo

Simple to Use