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Vtiger CRM vs OpenCRM Comparison (2026)
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Compare similar apps
HubSpot CRM
4.5
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Good recommendations?
Vtiger CRM
5
159
4
139
3
34
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
OpenCRM
5
187
4
88
3
18
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Vtiger CRM enables marketing, sales, and support teams to follow, engage with, and plan work around customers as they move across the entire customer life cycle
Fully-featured cloud CRM software with everything you could ever need to help your business grow. A sophisticated permissions model keeps your data safe. Integrations are available from Lead acquisition through to Accounting integrations, with Workflow there to help you streamline your journey.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
339
5
4
3
2
1
159
139
34
5
2
- Value for money
- Ease of use
- Features
- Customer support
4.6
294
5
4
3
2
1
187
88
18
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Piergiorgio T.
Project Manager
Kian W.
Support Engineer
Ismael M.
Sales Executive
Pros
Mike U.
Sales Consultant
Shenelle S.
Customer Success Executive
Brigitte B.
Director
Cons
John S.
Social Media Consultant
John S.
Social Media Consultant
K M.
Business development executive
Cons
Connor H.
IT Technician
Shenelle S.
Customer Success Executive
Samantha R.
Operations Director
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review10 months ago
Key features
- Total features88
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Automated Routing
- Autoresponders
- Business Card/Badge Scanning
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Client Management
- Collaboration Tools
- Contact Database
- Contact Management
- Content Delivery
- Content Management
- Customer Complaint Tracking
- Customer Database
- Customer Service Analytics
- Customer Support
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- For Insurance Industry
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- Forecasting
- Help Desk Management
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prospecting Tools
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Social Media Integration
- Source Tracking
- Support Ticket Management
- Task Management
- Territory Management
- Third-Party Integrations
- Web Forms
- Web-based Deployment
- Workflow Management
- Total features47
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Automated Routing
- Autoresponders
- Business Card/Badge Scanning
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Client Management
- Collaboration Tools
- Contact Database
- Contact Management
- Content Delivery
- Content Management
- Customer Complaint Tracking
- Customer Database
- Customer Service Analytics
- Customer Support
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- For Insurance Industry
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- Forecasting
- Help Desk Management
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Marketing Automation
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prospecting Tools
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Social Media Integration
- Source Tracking
- Support Ticket Management
- Task Management
- Territory Management
- Third-Party Integrations
- Web Forms
- Web-based Deployment
- Workflow Management
Integrations
- Total integrations29
- Adobe Commerce
- Asterisk
- ClicData
- Clickatell
- Dashly
- Docusign
- Dropbox
- Exotel
- Google Calendar
- Google Contacts
- Gupshup
- HubSpot Agent Hub
- Intuit Data Protect
- Jotform
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Olark
- PayPal Payments
- QuickBooks Online
- QuickBooks Online Advanced
- Sage 50 Accounting
- Stripe Payments
- Stripo.email
- TextAnywhere
- Twilio
- VICIdial
- Xero
- Zapier
- Zoom Workplace
- authorize.net
- Total integrations10
- Adobe Commerce
- Asterisk
- ClicData
- Clickatell
- Dashly
- Docusign
- Dropbox
- Exotel
- Google Calendar
- Google Contacts
- Gupshup
- HubSpot Agent Hub
- Intuit Data Protect
- Jotform
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Olark
- PayPal Payments
- QuickBooks Online
- QuickBooks Online Advanced
- Sage 50 Accounting
- Stripe Payments
- Stripo.email
- TextAnywhere
- Twilio
- VICIdial
- Xero
- Zapier
- Zoom Workplace
- authorize.net
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