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Vtiger CRM vs Salesforce Starter Comparison (2026)

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Good recommendations?

Vtiger CRM logo

Vtiger CRM

Salesforce Starter logo

Salesforce Starter

Overview

Vtiger CRM enables marketing, sales, and support teams to follow, engage with, and plan work around customers as they move across the entire customer life cycle

Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

339

5

4

3

2

1

159

139

34

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.4

226

5

4

3

2

1

127

73

18

6

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

Pros

“The user interface of Vtiger CRM is outstanding, making it a remarkable customer relationship management solution.”
PT

Piergiorgio T.

Project Manager

“The interface could be a bit smoother in some areas.”
KW

Kian W.

Support Engineer

“The best feature in Vtiger is the sales automation and emails marketing options.”
IM

Ismael M.

Sales Executive

Pros

“Salesforce Starter steered my company towards a more professional approach to handling potential and current students.”
BK

Blerta K.

Language Instructor

“My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth.”
JA

Joshua A.

BDR

“Also, crossover or duplicates on accounts with other colleagues that don’t map to a family tree”
RL

Rico L.

AE

Cons

“Another potential issue with Vtiger CRM is that the platform can be complex to set up and configure. While the user interface is intuitive, setting up the platform initially can be a bit of a challenge.”
Verified reviewer profile picture

John S.

Social Media Consultant

“This may not be feasible for smaller businesses that are operating on a tight budget.”
Verified reviewer profile picture

John S.

Social Media Consultant

“Homepage is too backward and needs a lot of improvement .”
Verified reviewer profile picture

K M.

Business development executive

Cons

“I do not recall anything I did not like about Salesforce...”
PB

Phoebe B.

Payroll Administrator

“I don't like that you cannot view the activities tab and see what notes were taken without having to expand each note.”
LD

Lisa D.

Billing Administrator

“The pricing on this product is a bit higher than competitive products with the same functionality. If you're moving over from a different product, some of the workflows can be a bit confusing.”
BZ

Bob Z.

Account Manager

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features88
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Routing
  • Autoresponders
  • Business Card/Badge Scanning
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Catalog Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • GDPR Compliance
  • Generative AI
  • Health Score
  • Help Desk Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Onboarding
  • Opportunity Management
  • Order Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Preview Functionality
  • Property Management
  • Proposal Generation
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Routing
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Shopping Cart
  • Social Media Integration
  • Source Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Ticket Management
  • Usage Tracking/Analytics
  • Web Forms
  • Web-based Deployment
  • Website Management
  • Win/Loss Analysis
  • Workflow Management
  • Total features138
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Routing
  • Autoresponders
  • Business Card/Badge Scanning
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Catalog Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • GDPR Compliance
  • Generative AI
  • Health Score
  • Help Desk Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Onboarding
  • Opportunity Management
  • Order Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Preview Functionality
  • Property Management
  • Proposal Generation
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Routing
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Shopping Cart
  • Social Media Integration
  • Source Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Territory Management
  • Third-Party Integrations
  • Ticket Management
  • Usage Tracking/Analytics
  • Web Forms
  • Web-based Deployment
  • Website Management
  • Win/Loss Analysis
  • Workflow Management

Integrations

  • Total integrations32
  • ActiveCampaign
  • Adobe Commerce
  • Asterisk
  • Box
  • Clickatell
  • Docusign
  • Dropbox
  • Dropbox Sign
  • Exotel
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Docs
  • Google Drive
  • Gupshup
  • HubSpot Agent Hub
  • Intuit Data Protect
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Nicereply
  • Olark
  • PandaDoc
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • TextAnywhere
  • Twilio
  • VICIdial
  • WhatsApp
  • Xero
  • Zapier
  • Zoom Workplace
  • authorize.net
  • Total integrations8
  • ActiveCampaign
  • Adobe Commerce
  • Asterisk
  • Box
  • Clickatell
  • Docusign
  • Dropbox
  • Dropbox Sign
  • Exotel
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Docs
  • Google Drive
  • Gupshup
  • HubSpot Agent Hub
  • Intuit Data Protect
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Nicereply
  • Olark
  • PandaDoc
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • TextAnywhere
  • Twilio
  • VICIdial
  • WhatsApp
  • Xero
  • Zapier
  • Zoom Workplace
  • authorize.net