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Whatfix vs VisualSP Comparison (2026)

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Whatfix logo

Whatfix

VisualSP logo

VisualSP

Overview

Whatfix is a leading DAP that helps companies deliver modern & easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Several Fortune 500 enterprises trust Whatfix to ensure quick ROI on their technology investments.

VisualSP is a full-featured training and support system that provides quick access to business-specific on-page training & guidance for Microsoft Apps. Ranging from interactive walkthroughs, pop-up videos, to announcement banners, in-context learning has never been this seamlessly accessible.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6574

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

77

5

4

3

2

1

49

28

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

22

5

4

3

2

1

19

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“Their tools and services have not only met our needs but have also enhanced the experience for our customers.”
AC

Adam C.

Director Of Training

“The positive feedback we’ve received shows how effective and user-friendly their solutions are!”
AC

Adam C.

Director Of Training

“With the help of task lists, self help and pop ups we can directly support our customers (users) and provide them with help.”
SR

Silke R.

Head of Technical Documentation

Pros

“My work involves extensive reading, training, and documentation with multiple teams, both internal and external.”
OJ

Oreofe J.

Digital Content Lead

“It provides a framework for the training department and others charted with the success of the project to really think about the needs of the end users.”
Verified reviewer profile picture

Jim E.

Owner

“Not so much to do with the product, but the training space is so broad with so many teams involved and so many products available, that it's hard to get buy in.”
MF

Michael F.

Principal Office 365 Engineer

Cons

“The use of tags is currently still a bit cumbersome and could be clearer or better structured.”
SR

Silke R.

Head of Technical Documentation

“It is pretty common to implement a tool and get some amount of negative response or technical issues at launch. ”
DM

Dawn M.

IT Learning Manager

“Sometimes meetings would get delayed. ”
Verified reviewer profile picture

Mark S.

Online Community Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features92
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Workflow
  • Asynchronous Learning
  • Audience Targeting
  • Behavior Tracking
  • Blended Learning
  • Built-in Course Authoring
  • CRM
  • Change Management
  • Change Planning
  • Cohort Analysis
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contextual Guidance
  • Conversion Tracking
  • Corporate/Business
  • Course Management
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Data Visualization
  • Document Management
  • Electronic Forms
  • Employee Handbook
  • Employee Onboarding
  • Employee Training
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Funnel Analysis
  • Gamification
  • In-App Training
  • In-app guidance
  • Interactive Content
  • Interactive Reports
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Machine Learning
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Negative Feedback Management
  • Onboarding
  • Orientation Workflow Management
  • Performance Metrics
  • Personalization
  • Product Data Management
  • Progress Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self Service Portal
  • Self Service Tools
  • Self-paced Learning
  • Single Sign On
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Tests/Assessments
  • Third-Party Integrations
  • Training Administration
  • Training Management
  • Usage Tracking/Analytics
  • User Onboarding
  • Visual Analytics
  • Widgets
  • Workflow Management
  • Total features44
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Workflow
  • Asynchronous Learning
  • Audience Targeting
  • Behavior Tracking
  • Blended Learning
  • Built-in Course Authoring
  • CRM
  • Change Management
  • Change Planning
  • Cohort Analysis
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contextual Guidance
  • Conversion Tracking
  • Corporate/Business
  • Course Management
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Data Visualization
  • Document Management
  • Electronic Forms
  • Employee Handbook
  • Employee Onboarding
  • Employee Training
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Funnel Analysis
  • Gamification
  • In-App Training
  • In-app guidance
  • Interactive Content
  • Interactive Reports
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Machine Learning
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Negative Feedback Management
  • Onboarding
  • Orientation Workflow Management
  • Performance Metrics
  • Personalization
  • Product Data Management
  • Progress Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self Service Portal
  • Self Service Tools
  • Self-paced Learning
  • Single Sign On
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Task Management
  • Tests/Assessments
  • Third-Party Integrations
  • Training Administration
  • Training Management
  • Usage Tracking/Analytics
  • User Onboarding
  • Visual Analytics
  • Widgets
  • Workflow Management

Integrations

  • Total integrations22
  • Bullhorn
  • Confluence
  • Freshdesk
  • Fullstory
  • Google Sheets
  • Jira
  • Microsoft Entra ID
  • Microsoft Excel
  • Microsoft Power BI
  • Moodle
  • Okta
  • Oracle Fusion Cloud ERP
  • SAP SuccessFactors HCM
  • Salesforce Einstein
  • Salesforce Sales Cloud
  • Segment
  • ServiceNow
  • SurveyMonkey
  • Wistia
  • Workday HCM
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Bullhorn
  • Confluence
  • Freshdesk
  • Fullstory
  • Google Sheets
  • Jira
  • Microsoft Entra ID
  • Microsoft Excel
  • Microsoft Power BI
  • Moodle
  • Okta
  • Oracle Fusion Cloud ERP
  • SAP SuccessFactors HCM
  • Salesforce Einstein
  • Salesforce Sales Cloud
  • Segment
  • ServiceNow
  • SurveyMonkey
  • Wistia
  • Workday HCM
  • Zapier
  • Zendesk Suite