WildApricot vs Novi AMS

Daxko Operations

StarChapter

Mindbody

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

StarChapter is an association management software for local chapters, combining membership management, website content, event registration and email marketing

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Communications Director

Customer service is useless, all they do when you finally get them on a chat is send links to articles that describe how customers needing more flexibility can add custom css.

Membership Manager

My main issue, and it's a big one for me, is that there is no live support.  

Editor

If it were not for the support issue, and the reporting, I could give a 9 or 10.  

WildApricot is an online membership solution for associations, non-profits, and clubs. Wild Apricot allows teams to automate all the administrative tasks that come with running an organization: membership management, event registration, online payments, emails, and the website.

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Ad hoc Reporting

Alerts/Notifications

Alumni Management

Application Management

Attendance Tracking

Attendee Management

Attendee Tracking

Audience Engagement

Barcode/Ticket Scanning

Billing & Invoicing

Calendar Management

Campaign Segmentation

Client Portal

Collaboration Tools

Committee Management

Communication Management

Contact Database

Contact Management

Content Management

Content Publishing Options

Contribution Tracking

Credit Card Processing

Customer Database

Customer Profiles

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Discount Management

Discussions/Forums

Document Management

Document Storage

Donation Management

Donation Tracking

Donor Management

Drag & Drop

Dues Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Enrollments/Onboarding

Event Calendar

Event Management

Event Registration

Event Scheduling

Event Ticketing

File Management

For Alumni Associations

Forms Management

For Nonprofits

For Religious Organizations

Fundraising Management

Guest List Management

Invoice Management

Invoice Processing

Job Board

List Management

Member Accounts

Member Communication

Member Communities

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Member Types

Mobile Access

Mobile App

Newsletter Management

Online Calendar

Online Forms

Online Giving

Online Payments

Online Registration

Payment Processing

Real-Time Data

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Role-Based Permissions

Search/Filter

Secure Data Storage

Self Service Portal

Single Sign On

SMS Messaging

Social Media Integration

Most reviewers indicate that WildApricot offers strong value for money, with affordable pricing, extensive features, and cost savings for small organizations. However, some users report frustration with frequent price increases and steep jumps between pricing tiers.

Value for money

By industry, WildApricot reviewers are most commonly professionals in non-profit organization management (32%). The most frequent use case cited is membership management (72% of reviewers).

WildApricot

Web-based

Android

iPhone

iPad

Neon CRM

MemberClicks

Membee

Blackbaud Raiser's Edge NXT

Hivebrite

100 Contacts

250 Contacts

500 Contacts

2000 Contacts

5000 Contacts

15000 Contacts

Challenging formatting and editing tools

65% of reviewers feel negative about Page and Email Formatting. Reviewers report difficulties with the platform’s page and email editors, citing issues with inconsistent formatting, limited font and style options, and problems when pasting content from external sources. They say the editing tools can be clunky, especially for users without HTML experience, and that achieving professional-looking layouts is often time-consuming. Some users mention frustration with mobile responsiveness and maintaining consistent appearance across communications.

Frequent bugs and technical issues

65% of reviewers feel negative about Bugs and Issues. Reviewers indicate they encounter various technical problems, such as system slowdowns, unresponsive features, and recurring bugs that disrupt workflow. They mention challenges with browser compatibility, error messages, and difficulties accessing support when issues arise. Some users say these problems lead to extra work, risk of errors, and frustration, especially when technical support is slow to respond or unable to resolve persistent issues.

Comprehensive association management tools

Offers everything you need to run an association and its ease of use and price.

100% of reviewers feel positive about Association Management. Reviewers indicate the platform offers essential infrastructure for running associations, including membership tracking, content management, and administrative tools. They appreciate the ease of use, time savings, and flexibility, which allow them to focus on growing their organizations and serving members. Users say the software is suitable for both small and large associations, and they value the responsive customer support and helpful documentation. Some reviewers highlight the cost-effectiveness and the ability to centralize association activities in one place.

Ongoing product enhancements

97% of reviewers feel positive about Improvements. Reviewers appreciate that the company regularly updates the software, adding new features and responding to user suggestions. They indicate that enhancements make the platform more functional and easier to use over time. Users say the development team listens to feedback and implements changes that benefit their organizations. Some reviewers note that continuous upgrades help keep their operations current and relevant, and they value the company’s commitment to ongoing improvement.

Integrated event and membership features

98% of reviewers feel positive about Event and Membership Management. Reviewers appreciate being able to manage member registrations, event listings, and communications within a single platform. They find the system streamlines processes like renewals, event sign-ups, and payment collection, reducing administrative workload. Users say the customizable member database, automated reminders, and accessible event calendars improve engagement and attendance. Many note the flexibility to tailor features to their organization’s needs and value the all-in-one solution for managing contacts, finances, and events.

Web Liason

It seems that a non-member could sign up for a newsletter, and then their email is in our system, but it kind of gets muddy when we want to only send a newsletter out for our members (member only events, get togethers at peoples houses, etc. ) and public events (come to our big pottery show).  

Board Member

It has lots of great features like the forums and all the different letters you can generate and set up dates to have them automatically sent out.  

Director of The Law Enforcement Advisory Panel

The COMPLETE features to include e-mail marketing and SaaS. (Members can join and update their details and register for events.

Unfortunately, some register with an email error. If there were an email verification during registration, it would further save manhours in contacting the registrants to correct email error.

WildApricot was a great membership management system for our car club.

The promises we were told that we could use our existing wordpress website with WA handling events, gating content, etc.

Emailing members and creating events was easy enough.

Director

The platform allowed us to build our website ourselves without incurring costs for an outside web developer.

Senior Manager

Sometimes the format options for designing webpages and emails could be a little clunky.

The conversion to AUD was very, very painful for our car club.

The ability to customize the website and membership portal was a standout feature, allowing for seamless branding and personalization.

What takes 100 manhours to achieve, is literally less than 20 manhours to achieve using all features of wild apricot.

Deborah Yohn MA BSN RN CEO

I also love that they make sure we follow the new laws that have passed by telling us what to add to the site, such as private.

Treasurer

Ultimately the deterioration in the value of the Canadian dollar made the cost prohibitive and we switched to Canada Helps which is a Canadian charity.

WildApricot provides an excellent platform for the website for our arts and crafts guild.  

It’s also great for setting up events and then attaching all the reminders.

It is not very complicated to figure out how to post, manage and track your income.

I would like to set more udpated plug and play web pages.

It is a great place for non-profits who need support but can't pay for a personal It person to help set things up.

I loved how easy it is to create and maintain our website, host events, manage payments.

I'm still trying to figure out the best way to do newsletters for non OPA members.  

Training Manager

There are tutorials and videos available and many of those are helpful.

Bulk emailing was easy to do and membership due dates and renewals easy to track.

Webmaster

Was I communicating with a person, bot or what?

NO live people will help you through an issue!

Digital Media Officer

Some permissions for admins need to be more fine-grained (e.g. FOH in event management with the app.)The contact-based pricing hurts organisations like us...

Vice President of Strategic Development

You can also do it yourself with a template, but they don't look as nice as other sites or having custom graphics applied.

There were some design limitations, and advanced customization options required technical expertise or assistance from support.

President

You don't need a degree to use it, it can be learned by almost anyone.

The website development tools are powerful and easy to use and customize.  

The platform provided a comprehensive and user-friendly solution for managing membership-based organizations.

Developer

It has a learning curve for setting up, configuration, and for daily administration of the software.

All of our users quickly adapted to using it.  

It is easy to use if you are tech savvy. If you are not tech savvy, it can be overwhelming.

Executive Director

I'd like to see a way to set up sessions and a conference schedule in the system with each session having a QR code in order to keep up with session attendance.

Complete lack of response to customer needs, the program is inflexible, archaic, no improvements have been made in years and no attention is paid to the user forum where customers have been requesting basic functionality that was available on other platforms in the 1990s.

System Administrator

With Wild Apricot's assistance, we are able to easily add new events and maintain our website current with our ever-evolving needs.

It links with Wordpress but has limited other integrations.  

I am a former member trying to rejoin the group.   When I set up my profile, I was bombarded with offers for coaching support is needed.  

App Integrations Specialist

Customers elsewhere (e.g. UK) may find certain important features don't exist, or are slow to be offered.

Examples would be Gift Aid on donations and BACS Direct Debit.

VP Technology

It is difficult to format email blasts and web pages sometimes; there are more options we would love to see such as a calendar of upcoming scheduled emails.

WildApricot vs Novi AMS Comparison (2026)

WildApricot

Novi AMS

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives