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Xola vs Peek Pro Comparison (2026)

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Xola

Peek Pro

Overview

Xola is the only unified booking, sales, and marketing platform for tour and activity businesses. Manage every kind of booking (online, over the phone, in perso

Peek Pro is a world-class operating software for tour, activity and equipment rental operators looking to boost revenue and streamline operations. More bookings, fewer clicks. Request a demo with a Peek Pro expert, today.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

575

445

105

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.7

796

654

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“Xola application is easy to use every time, often daily, I use the Xola application on my Android cell phone.”

Dorothy Y.

Ghost Tour Guide

“Even a well-oiled machine has a few squeaks:”

Donald T.

CEO

“Love the need updates and the easy access to customer service”

Tiffanie N.

Spa manager

Pros

“It combines scheduling, payments, customer management, client support, calendar integration and reporting in one place, so businesses don’t have to use multiple apps.”

Brooks L.

Customer Service Support Tech

“As long as folks know they can purchase tickets before 3 AM, I will not have to answer the phone to sell tickets (which is fine). When someone calls the support line, there is a real person who answers the call and does not sound like a robot, which shocked me.”

Eugene S.

Chief Product Officer and Co-Founder

“I’ve been using online booking software since starting my private tour company five years ago, primarily with Fare Harbor. While not perfect, they were generally responsive to issues. But when they announced a new 2% fee for facilitating third-party bookings — on top of what I already felt was declining customer service — I started feeling nickel-and-dimed.”

mark p.

owner

Cons

“Limited connections to other tools, making it harder to sync calls with appointments”

Nikita V.

Marketing Manager CRM

“Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity.”

Andrew O.

owner

“I can only imagine the challenges of working with this customer service representative.”

Liliia H.

owner

Cons

“It is also super frustrating to have to do math every single time a customer wants a refund because the total amount charged to the credit card is displayed in the dashboard rather than the net amount that the vendor gets after the vendor's cut.”

Eugene S.

Chief Product Officer and Co-Founder

“Unfortunately, some of those automated messages appeared to come from her account, which buried a real request to schedule another Zoom session. When I finally found that message and replied — five days later — Peek informed me my onboarding window had closed.”

mark p.

owner

“Meanwhile, Peek finally responded to my pricing issue, completely oblivious that I’d already moved on. If you’re considering Peek for booking software, be prepared: their promises sound great, but my experience was nothing but missed connections, poor support, and endless frustration.”

mark p.

owner