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YourMembership vs Neon CRM Comparison (2026)

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YourMembership

Neon CRM

Overview

YourMembership is a member engagement platform to manage members, events, communications, accounting, web design, and analytics from one platform.

Neon CRM is built to help you increase your impact with a database focused on people, not transactions. Engage donors, plan events, manage memberships, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

3990

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.8

175

Value for money

Ease of use

Features

Customer support

51%

would recommend this app

4.3

620

335

219

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

Pros

“I especially like that YourMembership allows me to create campaign lists based on specific membership criteria, which I can then save as a reusable query and use as a campaign list when sending email campaigns.”

Sara S.

Membership, Events and Communications Specialist

“I use YourMembership on a daily basis to manage the member profiles for my organization and to pull lists of their contact information.”

Sara S.

Membership, Events and Communications Specialist

“The team were very helpful with helping adjust the custom pages, assisted with html coding, answers all questions in a timely manner and went above and beyond to help us with the website build. ”

Edward M.

Executive Director

Pros

“I most like the integration of fundraising, event management, volunteer management and email marketing all on the same platform.”

Tiffany C.

Neon Development Associate

“Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.”

Danie W.

Communications Director

“We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages.”

Edmund S.

Board Advisor

Cons

“Some of the built-in website options can cause confusion for our members but nothing we can't handle.”

Lu A.

EMIS Assistant

“Some dislikes include the website (I'm not an html coder; this should be easier); integration with QuickBooks; inability to dedupe or merge nonmember records; too few renewal reminder options; customer service. ”

Amy B.

Executive Director

“The website build is pretty time consuming, but I don't have anything that I could say negative about the implementation time. ”

Edward M.

Executive Director

Cons

“These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms.”

Jordan M.

Marketing Manager

“We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay.”

Linden T.

Executive Director

“One thing that has been a little challenging is when I am filling out a form and there is a drop down, sometimes there is nothing in the drop down, so I know I need to add things to the drop down, but I have to do some searching to find out where I can add those items.”

Tom M.

Office Manager