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Contact Center
Page 8

Contact Center Software with Call Tracking (2026) - Page 8

Last updated: April 2026

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Features

Call Recording(178)

Call Tracking

IVR(169)

Callback Scheduling(129)

Social Media Integration(74)

Integrated with

Microsoft 365(8)

Microsoft Outlook(12)

Google Calendar(14)

ActiveCampaign(15)

Adobe Commerce(6)

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Android(71)

Linux(81)

Web-based(188)

iPhone(67)

Windows(115)

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Non Profit(98)

Large Enterprises(173)

Public Administrations(100)

Freelancers(76)

Mid Size Business(178)

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189 software options

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PBXware

(0)

A UCaaS Platform for Telecom Service Providers

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The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

Nvoip

(0)

Connecting businesses and customers.

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Nvoip is a communication platform that helps businesses communicate better with their customers.

Operata

(0)

Real-time performance monitoring for cloud contact centers

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Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

DialLink

(0)

The Best Phone System for Small Businesses

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DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

GoContact

(0)

Contact Center as a Service (CCaaS) platform

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GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

Belsmart

(0)

Cloud based omni-channel contact center software

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Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

TaskFlow

(0)

TaskFlow: Click, Connect, Conquer!

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TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

klink.cloud

(0)

Omnichannel contact center platform

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klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

ipSCAPE Connect

(0)

Cloud-based unified communications solution

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ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

Fusion Connect CCaaS

(0)

Contact Center as a Service for customer communication

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Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

tryvium

(0)

Experience One

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AI-powered cloud contact center platform built on Microsoft Teams.

Welco

(0)

AI-enabled platform offering an automated voice receptionist

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Welco AI is an AI-powered receptionist platform that answers calls 24/7, manages client interactions, and automates workflows. With customizable voices, lead capture, appointment scheduling, and CRM integrations, it helps businesses deliver professional customer service at scale.

Cintrix

(0)

Cloud-based contact center solution

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Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Cintrix

(0)

Cloud-based contact center solution

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