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Contact Center Software with Call Tracking (2026) - Page 2

Last updated: April 2026

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189 software options

Sobot logo
Category Leaders

All-in-One Contact Center Solution

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Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

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Squaretalk logo
Category Leaders

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Connect your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.

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RingCX logo

AI-powered contact center

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RingCentral RingCX is an AI-powered contact center solution that combines RingSense™ AI technology, omnichannel support, and RingEX unified communications. It offers a simple, modern approach to customer service with easy deployment, cost-effective pricing, and all-inclusive features.

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MiVoice Business Solution logo

AI-powered communications solutions for all industries

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MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

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Phonexa logo

Cloud-based all-in-one marketing platform

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Phonexa is an all-in-one marketing software with a suite of eight products for calls, leads, clicks, email, SMS, and more. The company services D2C companies with high-volume consumer traffic. Industries include financial services, insurance, home services, legal, real estate, and Healthcare.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Readymode logo

Cloud-based, all-in-one predictive dialer for outbound sales

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Readymode (formerly Xencall) is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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With ZIWO, simply talk to tour clients!
Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in 145+ countries.

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Ricochet360 logo
Category Leaders

Customer relationship management and auto dialer solution

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Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

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wolkvox logo

Communication management system for contact centers

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wolkvox is an innovating Contact Center solution that allows to connect calls, videocalls, social media interactions, create bots, manage web chat and overflow agents, its expense is variable and adjusted to the fluctuation of the operation and has automatic updates of new functionalities at no cost

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Voiptime Cloud logo

Great contact center software for SMB and Enterprises

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Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall is a all-in-one contact center with AI support, multi-channel communication, live monitoring, and seamless CRM integration for faster customer resolutions.

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HoduCC logo
Category Leaders

HoduCC Contact center software for sales and support teams

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HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Dialshree logo

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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Amazon Connect logo

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care

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Bria logo

VoIP communication and collaboration management solution

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Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

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VoIPstudio logo
Category Leaders

VoIPstudio: the no-hassle VoIP phone service for business

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High-quality Cloud PBX service with full Contact Center capabilities. Enhance your sales and customer support teams' productivity while improving customer satisfaction. +40 features: Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard. 24/7 support.

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Plivo logo

API-based Voice and SMS platform for businesses of all sizes

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Plivo is an API-based voice & SMS developer platform & global carrier service provider for businesses of all sizes wishing to leverage cloud communications. Customers can access versatile HTTP APIs for building voice & SMS capabilities into any web or mobile app using any web standard language.

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TCN logo
Category Leaders

Cloud-based call center solution

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Welcome to TCN’s contact center software hub, where you’ll find scalable and customizable cloud-based call center software solutions to meet your needs.

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Ameyo logo

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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SparkTG VCC logo

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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