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Belsmart Logo

Cloud based omni-channel contact center software

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Belsmart - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Belsmart overview

What is Belsmart?

Belsmart is a cloud-based outbound dialer and contact center platform built for sales teams, BPOs, and high-volume calling operations, combining power, parallel, preview, and manual dialing modes so teams can match dialing speed to list quality and conversation value. The platform connects natively with CRMs including HubSpot, Salesforce, Zoho CRM, Pipedrive, and Freshsales, providing two-way sync, agent screen pops with full contact history, automatic call logging, and disposition-triggered workflows that eliminate manual data entry. Core capabilities include caller ID management and spam-label remediation to protect answer rates, built-in TCPA and GDPR compliance with DNC checks, consent verification, and calling-window enforcement at dial time, AI voice bots and IVR for reminders, confirmations, and lead qualification, SMS automation and WhatsApp Business messaging for multichannel follow-up, plus call recording, real-time analytics, and QA monitoring. Belsmart serves outbound teams in real estate, financial services, insurance, solar, home services, IT services, and BPO call centers — fully cloud-based with no hardware requirements, and designed to increase live conversations per agent hour while keeping every call compliant and logged.

Starting price

15per user /
per month

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Belsmart’s user interface

Ease of use rating:

Belsmart's key features

Most critical features, based on insights from Belsmart users:

Activity dashboard
Activity tracking
AI copilot
AI/Machine learning
Alerts/Notifications
Answering machine detection
API
Auto-Dialer
Automatic call distribution
Automatic outbound dialer

All Belsmart features

Activity dashboard
Activity tracking
AI copilot
AI/Machine learning
Alerts/Notifications
Answering machine detection
API
Auto-Dialer
Automatic call distribution
Automatic outbound dialer
Autonomous task execution
Callback scheduling
Call center management
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call prioritization and list optimization
Call recording
Call reporting
Call routing
Call scheduling
Call scripting
Call scrubbing
Call tracking
Call transfer
Campaign management
Campaign specific caller id
Chat/Messaging
Compliance management
Compliance monitoring
Computer telephony integration
Contact database
Contact management
CRM
Cross-system integration
Customer database
Customizable fields
Data security
Email management
For sales teams/organizations
Generative ai
Inbound call center
Integrations management
Interaction tracking
IVR
Lead capture
Lead distribution
Lead management
List management
Live chat
Mobile access
Multi-Campaign
Multi-Channel communication
Outbound call center
Performance management
Power dialer
Predictive dialer
Predictive dialing
Preview dialer
Preview dialing
Progressive dialer
Progressive dialing
Queue management
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Speech analytics and sentiment analysis
Text to speech
Third-Party integrations
Voice mail
Whisper coaching
Workflow management

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Belsmart pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Launch (Manual Dialer)

15

/user

Per month

Features included:

  • INTEGRATIONS
  • PBX

Connect (Manual + Preview Dialer)

30

/user

Per month

Features included:

  • INTEGRATIONS
  • REPORTING
  • LEAD MANAGEMENT
  • PBX
  • Auto Notifications
  • Followup Management

Accelerate (Manual + Preview + Power Dialer)

58

/user

Per month

Features included:

  • Followup Management
  • Auto Notifications
  • PBX
  • Auto Predictive Dialer
  • LEAD MANAGEMENT
  • REPORTING
  • INTEGRATIONS
  • Lead Distribution

User opinions about Belsmart price and value

Value for money rating:

Belsmart support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Documentation
Videos

Belsmart FAQs

Q. Who are the typical users of Belsmart?

Belsmart has the following typical customers:
Small Business, Mid-size Business

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Q. What level of support does Belsmart offer?

Belsmart offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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