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Contact Center
Page 10

Contact Center Software with Computer Telephony Integration (2026) - Page 10

Last updated: April 2026

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Features

Call Recording(218)

Computer Telephony Integration

IVR(215)

Callback Scheduling(134)

Social Media Integration(101)

Integrated with

Microsoft 365(14)

Microsoft Outlook(20)

Google Calendar(15)

ActiveCampaign(19)

Adobe Commerce(12)

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Free(41)

Open Source(6)

Free Trial(142)

One Time License(4)

Subscription(196)

Devices supported

Mac(115)

iPad(81)

Android(98)

Linux(96)

Web-based(240)

iPhone(92)

Windows(149)

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Small Business(230)

Non Profit(134)

Large Enterprises(222)

Public Administrations(133)

Freelancers(91)

Mid Size Business(234)

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242 software options

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Sponsored

IVRy

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AI-powered customer relationship management (CRM) software

IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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Verascape

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Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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CalLite CRM

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CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

Read more about CalLite CRM

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CommPeak Cloud PBX

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Cloud-Based Phone System Fully Synced with the Way You Work

CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

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CommPeak Dialer

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Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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Hammer Cloud Platform

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Automated self-service testing platform

Hammer Cloud Platform is a fully automated self-service testing platform for voice applications and contact center systems. It helps teams quickly
detect and measure performance issues by automating QA, regression, load, and ongoing active testing efforts across the entire development lifecycle.

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PBXware

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A UCaaS Platform for Telecom Service Providers

The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

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Antelope Systems

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Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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Telecmi

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Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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ID Cloud

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ID CLOUD, A premium cloud contact center solution.

ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

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Conversational AI Platform

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Cloud-based chatbot and voicebot builder

Streamline your contact center operations with AI-powered automation

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GoContact

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Contact Center as a Service (CCaaS) platform

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

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Belsmart

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Cloud based omni-channel contact center software

Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

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Belsmart

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Cloud based omni-channel contact center software

Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

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CommandLink CCaaS

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Contact center solution

The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

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Cintrix

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Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Read more about Cintrix

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PBXware

(0)

A UCaaS Platform for Telecom Service Providers

The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

Read more about PBXware

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