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Top Rated Contact Center Software with Large enterprises - Page 12

Last updated: September 2026

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305 software options

Creatio logo
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Cloud/on-premises AI CRM platform for enterprises

Creatio is a cloud-based or on-premises AI CRM and workflow platform for midsize and enterprise organizations, combining sales.

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Manhattan Active Omni logo
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Omnichannel Retail Software

Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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InfoCision logo

Web-based call center and internal communication software

InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

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Tegsoft Contact Center logo

Tegsoft Telescope App

It is an easy-to-use app mobile app that is designed to monitor real-time calls for Tegsoft Contact Center users. By using our Tegsoft Telescope App, it enables you to track the current status of your contact center anytime and anywhere.

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Afosto logo

Dutch point of sale (POS) solution for retail stores

Afosto is a Dutch point of sale (POS) solution designed to help retail stores manage both online and offline sales using cash registers and eCommerce webshops. It lets users manage stocks across multiple warehouses & update product inventory across all sales channels through a centralized database.

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Kundo logo
(0)

Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Twilanswer logo
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No-code call management for Twilio numbers

Twilanswer is a plug-and-play calling solution designed to work with existing Twilio numbers without requiring code. The platform includes call forwarding with caller ID control, time-based routing for business hours, voicemail with transcription, call recording, and outbound calling capabilities. Twilanswer integrates with tools such as Front, Slack, Zapier, and Make to send call notifications and supports AI agents in beta for answering and routing calls.

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HoduPBX logo

VoIP and communication management system

HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

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Verascape logo
(0)

Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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*astTECS IVR logo
(0)

Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

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AI SmartTalk logo
(0)

Cloud-based AI chatbot for omnichannel automation

AI SmartTalk is a cloud-based, EU-hosted AI chatbot platform automating customer interactions across 7 channels via a unified inbox.

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CalLite CRM logo
(0)

CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

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dialnote logo
(0)

AI business phone system with unlimited users

dialnote is a business phone system that features AI-powered voice agents for handling inbound calls, text messaging, and WhatsApp communications. The platform offers unlimited calling seats, call routing, call recording, and integrations with CRM systems including Salesforce, Zendesk, and HubSpot. It includes AI capabilities such as call transcription, automated call summaries, call tagging, and lead capture functionality.

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BeepBack logo
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Missed-call text-back that asks what the job is

Missed-call text-back for US local service businesses, $79 a month flat. BeepBack texts back in seconds in your business’s name and asks what the job is, how soon, and where, then hands you the lead written up. They keep talking to you, not the next name on Google.

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Aspect Unified IP logo

Enable inbound and outbound omni-channel contact.

Unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more.

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CommPeak Dialer logo
(0)

Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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Nvoip logo
(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

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Office24by7 logo
(0)

All-in-One Office Automation Solutions

Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

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Gennie logo
(0)

AI notetaker that converts meetings into tasks

Gennie is an AI notetaker that converts meeting conversations into structured notes and actionable tasks. The software allows users to record offline meetings or upload audio files, then automatically extracts action items, identifies responsibilities, and assigns tasks to team members. Gennie integrates with project management and communication tools including Asana, Jira, Trello, and Slack, enabling users to push tasks directly into their existing workflows with one-click approval.

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C360 logo
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Cloud-based unified comms platform for Microsoft Teams

C360 is a cloud-based, Teams-native unified communications platform consolidating telephony, omnichannel contact center, and analytics.

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Flip CX logo
(0)

Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

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Distrobird logo

All-in-one sales management platform

All the tools your revenue team needs on a single platform, such as lead capture, prospecting, multi-channel engagement, calls, reporting, and more, for free. Double your sales team's output with fewer tools.

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Digicontacts logo
(0)

Plateforme cloud de centre de contact omnicanal

digiCONTACTS est une solution cloud de centre de contact qui centralise appels entrants/sortants, e-mails, SMS et WhatsApp. Elle intègre IA, ACD, SVI et téléphonie IP pour le travail à distance.

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Aladino by Digevo logo
(0)

Cloud-based contact center software

Aladino by Digevo is a cloud-based contact center software designed to help businesses of all sizes manage and automate customer conversations using artificial intelligence.

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ICTBroadcast logo

Advance Auto dialer and Call Center software solution

ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies

Read more about ICTBroadcast

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