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Top Rated Contact Center Software with Large enterprises - Page 11

Last updated: November 2026

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319 software options

Operata logo

Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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AVA by NexAIS logo

AVA by NexAIS software solution

AVA by NexAIS is a software solution with no verifiable feature, deployment, or market data available at this time.

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FrontLine logo

The operations platform for multi-client contact centres

FrontLine is the operations platform for contact centres running several client programs at once, and it sits alongside your CCaaS rather than on top of it. Agents, schedules, QA evaluations and reports are scoped to each client and line of business, and every client gets its own portal view.

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klink.cloud logo

Omnichannel contact center platform

klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

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Video Call Center logo

Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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healow Genie logo

Conversational AI and contact center solution

Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering overall operational costs. It is an EHR agnostic solution that integrates with leading EHRs.

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VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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CommBox logo

Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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AgentHub logo

Live on-screen guidance software

Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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Coztel logo

Advanced cloud-based call center software

CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

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TextPeak logo

Manage SMS campaigns and omnichannel in one platform

TextPeak is a messaging platform for campaign management and omnichannel conversations. Scale SMS outreach and support two-way, transactional, OTP, and promotional messaging, plus WhatsApp and Telegram. A shared team inbox simplifies omnichannel, while AI improves campaign content and reply speed.

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Kentra logo

Business management platform for organizations

Kentra is a business management platform offering organizations tools to streamline operations, manage workflows, and centralize key.

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Valiris logo

AI messaging & extras for short-term rental teams

Valiris is an AI platform for short-term rental operators and conciergeries. It handles guest messaging autonomously 24/7 across Airbnb, Booking.com and direct channels, and proactively sells extras (late check-out, early check-in, cleaning...) directly in the conversation. Works on top of any PMS.

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3C Plus logo

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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IVRy logo

AI-powered customer relationship management (CRM) software

IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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Vocal IA logo

Cloud-based voice AI platform for customer service

Cloud-based AI voice and conversation platform for Swiss and European businesses, automating customer interactions with multilingual.

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FlyOS logo

Cloud-based AI workspace for consumer brands

FlyOS is a cloud-based AI workspace for D2C, CPG, and ecommerce brands that automates marketing, customer journeys, and operations via.

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Callizy logo

AI voice agents and VoIP built for Canadian businesses

Callizy brings contact-centre essentials to Canadian SMBs: shared numbers, smart routing, call recording, AI transcripts and summaries, plus a power dialer and 24/7 AI agents on Business. CAD billing, from $19/user/month billed annually, 14-day free trial.

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Omnis logo

Contact center solution for customer engagement

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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Eclipta logo

Business software solution for organizations

Eclipta is a business software solution designed to support organizations with core operational and management functionality.

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LiveCall logo

Cloud-based video call platform for BtoC services

Browser-based video call platform for BtoC customer service, covering scheduling, live consultation, co-browsing, and in-call payments.

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BlueTweak logo

AI-powered support with unified workspace

BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

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comdesk logo

comdesk is call center software to aid customer service

AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

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Telecmi logo

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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TaskFlow logo

TaskFlow: Click, Connect, Conquer!

TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

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