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Customer Communications Management Software - Page 17

Last updated: November 2026

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433 software options

CartyLabs logo
(0)

Engagement platform delivering high impact shop experiences

CartyLabs on Shopify is a conversion optimization application that allows Shopify store owners to provide their customers with a checkout experience. The application features a sticky add to cart button, upsell recommendations, and other tools to boost sales.

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Lonca logo
(0)

Cloud-based B2B wholesale fashion marketplace

Cloud-based B2B wholesale marketplace connecting global boutique owners and independent retailers with vetted Turkish fashion.

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ReFrame Engage logo
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Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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Qnvert logo
(0)

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

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Verint CX Automation logo
(0)

Cloud-based customer engagement platform

Verint Open Platform is a cloud-native customer engagement platform that uses data and AI to enhance customer experiences and reduce costs. It features AI-powered bots to boost contact center automation, supporting omnichannel communication, workforce engagement, and business analytics. Its modular design enables integration with existing systems without requiring full replacement of current technologies.

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BotSpace logo
(0)

Cloud-based AI customer engagement for WhatsApp

Cloud-based AI platform centralizing WhatsApp and Instagram customer engagement for SMBs and enterprises, with automated messaging.

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Zipinmail logo
(0)

Cloud-based virtual mailbox for businesses & consumers

Zipinmail is a cloud-based digital mail platform replacing paper mail with secure virtual mailboxes, offering document delivery.

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Unecast logo
(0)

Get your messages across all engagement channels via Unecast

Unecast's comprehensive messaging suite connects your clients across their preferred messaging apps, ensuring a consistent brand experience.

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Lynkist logo
(0)

Link management and tracking tool for businesses

Lynkist is a link management platform offering tracking, organization, and analytics capabilities for business professionals.

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Lokulus logo
(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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NewgenONE logo
(0)

NewgenONE Low Code Digital Transformation Platform

A unified, cloud-based, low-code platform for automating end-to-end processes and comprehensively managing content and communications, backed by AI-based cognitive capabilities and a robust integration ecosystem.

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Poli logo
(0)

Multi-channel customer service and sales platform

Poli Digital is a customer service and sales platform centralizing communication across WhatsApp, Instagram, Facebook Messenger, and website chat. It lets multiple agents manage one WhatsApp number, includes chatbot automation, AI-powered conversation summaries, audio transcription, and scheduled messaging. Features include CRM with kanban view, mass messaging via WhatsApp API, and a calling system for lead management.

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Ventas AI logo
(0)

All-in-One Salesforce Messaging, Calling & AI Platform

Ventas AI is a Salesforce-native communication platform that unifies SMS, voice calling, WhatsApp, and AI agents inside Salesforce. It helps sales and support teams automate conversations, improve response times, and close more deals without leaving the CRM.

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Thena logo
(0)

Acquire, Service, and Grow customers on Slack

Thena is a cloud-based platform that integrates with enterprise messaging applications such as Slack and Microsoft Teams to help B2B companies manage their customer relationships.

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WYP.chat logo
(0)

WYP.chat: business chat platform

WYP.chat is a chat-based communication platform with no verifiable feature, deployment, or market data available at this time.

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Messagio logo
(0)

AI-powered unified customer messaging platform

Messagio brings every customer conversation — WhatsApp, Instagram, Messenger, Email, Live Chat, Call Center, Telegram, Viber — into one smart inbox powered by Melina AI. Auto-replies, order lookup, mood detection, e-commerce integration. 15-day free trial at the best price on the market.

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Cloodot logo
(0)

One inbox for all your online customer interactions.

Cloodot is a customer interaction management suite to manage chats and reviews from multiple online channels in one inbox.

Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. in one easy to use inbox.

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Ovile logo
(0)

Business software solution for organizations

Ovile is a business software solution designed to support organizations in managing core operational workflows and processes.

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DCDial logo
(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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Wavix logo
(0)

Global communications platform. Build now, code or no code.

Wavix is where global communication meets intelligent automation, turning disconnected channels and processes into smarter customer engagements.
Through an intuitive interface and flexible APIs, Wavix gives growing and global businesses a faster, sharper, more intuitive way to connect with customers

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Omni Chat Stack logo
(0)

Cloud inbox for omnichannel support teams

Cloud-based shared inbox consolidating WhatsApp, Facebook, Instagram, Twitter, SMS, and email into one agent workspace for faster.

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Skimrite: Office Shield logo
(0)

Cloud-based skimming protection for office environments

Cloud-based security solution for businesses that detects card skimming threats, monitors office environments, and delivers real-time.

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Woonig logo
(0)

Cloud-based real-estate CRM tool for property managers.

Woonig is a cloud-based real-estate CRM platform that helps businesses digitize and automate property management processes. The solution offers a unified interface that helps facilitate communication and interaction between property managers, tenants, condominium owners, and service providers. Woonig also provides features such as automated workflows, smart-ticketing, multi-channel communication tools, and third-party integration.

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Kayse AI logo
(0)

Plaintiff law deserves a superpower. We built it.

Most intake software can feel like a horse and buggy with an AI agent bolted on. Kayse is the flying car: the lead who found you at 11pm is screened, then booked, e-signed or set for a callback before your office opens, 24/7/365 within allowed calling hours. One AI Agent covers up to 15 case types.

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Smartz Commz logo
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Cloud-based customer experience platform

Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.

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