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Customer Communications Management Software - Page 12

Last updated: May 2026

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327 software options

Signalmash logo
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Omni-channel communication platform as a service (CPaaS)

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Signalmash is an omni-channel communication platform as a service (CPaaS) that fuels innovation by fusing programmatic voice, messaging, elastic SIP trunking and hosted PBX into one platform, resulting in robust and streamlined applications.

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Message.help logo
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Centralize, automate and manage sales chats with ease

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A smarter way to sell through messaging apps. Manage customer chats, close more deals, and grow your business — all in one place.

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telbee logo
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Cloud-based voice messaging platform

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telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

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OPINATOR logo
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Customer experience (CX) management platform

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OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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Metaforce logo
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Customer communication management (CCM) platform

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Metaforce Centerpoint is a customer communication management (CCM) platform that helps businesses control customer communication, from print and PDF to interactive digital dialogs.

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Cadena.nuaio logo
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Multichannel platform to communicate with your audiences in

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Cadena.nuaio is a platform that allows you to automate your Communications through multiple channels. All in one place.

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MonoChat logo
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Cloud-based customer communications management software

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MonoChat is an AI-powered platform that unifies multiple communication channels including WhatsApp, Instagram, Facebook, Telegram, and WebChat into a single dashboard. The system enables businesses to automate customer interactions through customizable AI assistants while maintaining data security. Users can integrate existing systems and analyze customer engagement across all channels without sharing account passwords.

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messagepoint logo
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Customer communications management tool for marketers

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Messagepoint delivers intelligent content that drives business efficiency and customer success across print and digital channels. It is a cloud-based content management system (CMS) that leverages AI technology to optimize communication efficiency for organizations by automatically creating highly-personalized and contextually relevant communications.

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ipSCAPE Connect logo
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Cloud-based unified communications solution

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ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

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Knock logo
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Cloud-based customer communications management solution

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Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drive engagement, growth, and retention.

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Pega Customer Decision Hub logo
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Customer engagement system with customizable taxonomy rules

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Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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Webio logo
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Conversational AI tool for handling customer engagement

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Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

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edna logo
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Digital communication solutions

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edna is an industry leading provider of digital communication solutions. It offers products like WhatsApp Business Platform, Apple Messages for Business, and Viber for Business to help companies communicate with customers on their preferred channels. edna aims to help companies create world-class customer experiences by enabling two-way conversations, providing 24/7 support, and running targeted campaigns.

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Antelope Systems logo
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Customer relationship management (CRM) solution for brokers

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Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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FixyFlow logo
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Tracking & SMS updates for service businesses

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FixyFlow is the customer communication layer for service businesses. Automatic SMS status updates, two-way messaging through a live tracking page, Google review requests, and appointment reminders, all triggered by job events. No scripting, no zaps, under 2 minute setup.

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ReFrame Engage logo
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Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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Qnvert logo
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Cloud-based customer engagement solution

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Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

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Verint Open Platform logo
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Cloud-based customer engagement platform

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Verint Open Platform is a cloud-native customer engagement platform that uses data and AI to enhance customer experiences and reduce costs. It features AI-powered bots to boost contact center automation, supporting omnichannel communication, workforce engagement, and business analytics. Its modular design enables integration with existing systems without requiring full replacement of current technologies.

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chattigo logo
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Unify chats and boost customer experiences

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Chattigo is an omnichannel chat platform that unifies various communication channels, enabling businesses to manage customer interactions seamlessly. It features AI-powered chatbots that understand natural language to automate customer service tasks, enhancing response times and satisfaction.

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Grypp logo
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Customer engagement solution for contact centers

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Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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GMS logo
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Greenlight Tomorrow.

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GMS is at the forefront of global communications solutions, empowering our partners to bring true value into every conversation.

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Unecast logo
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Get your messages across all engagement channels via Unecast

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Unecast's comprehensive messaging suite connects your clients across their preferred messaging apps, ensuring a consistent brand experience.

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Airdocs logo
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Solve Your Customer Communication Problems With One Platform

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Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

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