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Customer Communications Management Software - Page 9

Last updated: September 2026

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412 software options

HelpDesk logo

AI-powered ticketing system

HelpDesk.com is the ticketing capability inside Text.com. Support teams manage tickets from email, chat, Messenger, and SMS in one queue. AI Agent resolves up to 73% of routine questions in chat, and automation routes tickets, escalates SLA risks, and follows up so teams focus on what matters.

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Qiscus logo

Cloud-based customer communications management solution

Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

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Verint Messaging logo

Cloud-based personalized customer engagement platform

Verint® Messaging™ is a digital customer engagement platform that allows businesses to improve client interactions through private, personalized messaging channels. With the rule-based routing system, the application automatically routes messages to agents based on the content of the message.

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BrandBastion logo

Unlock the power of social engagement

BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.

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CX Genie logo

Cloud-based AI customer support platform, all sizes

CX Genie, the AI-powered customer support platform, is designed to manage, automate, streamline, and elevate customer service operation. Featuring chatbots, automated workflows, and real-time analytics, it ensures seamless interactions. Integrated with CRMs and social apps.

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices.

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Quiq logo

Cloud-based agentic AI platform for enterprise CX

Quiq is a cloud-based enterprise agentic AI platform for CX, offering AI Agents, AI Assistants, Voice AI, and a unified Digital.

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CallingPost logo

Voice, text, and email message broadcasting software

CallingPost is Fast, Easy, & Effective way to send communications to groups of all sizes. CallingPost is a MASS messaging service, sending communications by phone (pre-recorded voice), text (SMS), and/or email.

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Medallia Concierge logo

Text messaging for customer service & team collaboration

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

NFON Contact Center Hub transforms Customer Communications Management with omnichannel AI-driven service ensuring efficiency.

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Wapp Blaster logo

Customer communications management software

Wapp Blaster is a mobile and SMS marketing software that helps businesses attach videos and photos to send messages in bulk. Key features include dynamic messages creation, auto group posting, multi-language functionality, anti-blocking algorithm, contacts extractor, and anti-block functionality.

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Textr Team logo

Call, and Connect.

Textr Team meets all your business texting & calling needs covered and more with our affordable pricing.

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SPLICE Dialog Suite logo

Inspiring Customer Connections

SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

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Square Messages logo

Messaging system to consolidate all customer communication

Square Messages is the only messaging hub you need for your business. Send and receive texts, emails, and more all from one place. It's built to work with other tools, so
you can build better relationships.

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Heymarket logo

Business text messaging for teams

Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

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Clerk Chat logo

Conversational messaging platform for customer connections

Clerk Chat is a business messaging platform that transforms landline numbers into textable phone numbers. It enables current numbers in Slack, Microsoft Teams, Salesforce, and a web app. Features include customizable contact groups, scalable AI conversations, workflow design tools, bulk messaging campaigns, hundreds of app integrations, and more.

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DANAConnect logo

Automations for the financial ecosystem

DANAconnect is the ideal communication automation platform for the financial ecosystem.

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Quadient Impress logo

Cloud-based document preparation and distribution software

Impress by Quadient is a cloud-based software designed to help businesses automate document preparation workflows and communicate with customers. It enables employees to create, manage, and distribute invoices, cash statements, notices, letters, and other documents via a unified platform.

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charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Rooftop logo

Email and project management software for modern teams

Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.

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Trring Me logo

Cloud-based communication management platform

We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Statuspage logo

Status & incident communication tool

Statuspage from Atlassian is a cloud-based status & incident communication system to keep users informed during downtime, with real-time incident notifications

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KSL Suite logo

Software for personalized multichannel B2C communication

Software that generates, personalize and delivers any documents, emails and messages: automatic high-volume generation, on-demand document/email generation and interactive documents.

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